The location is so central that the front rooms facing the street are very noisy in every mininute of the day. The noise isolation is not good so there is no way to prevent yourself from it. The rooms are large and clean. The sheets and towels were clean initially but they were never been changed during our stay (4 days).
One day we were in the room until 12:00. They didn't knock the door or said anything before or while we were in. When we headed out we found out that the cleaning lady was gone and they were not going to clean our room that day and won't give new breakfast supply for the next day. When we insisted they said that they are going to arrange the breakfast tray which I thought is meaning at least new cups and dishes. But when we got back to the room I saw that they put our used cups back, leaving them with the dirth on. They just arrange the look of the tray as they were new. The breakfast was already very poor, We didn't eat anything, we used only the cups and dishes. There was a kettle and a minibar in the room so we shopped from a near market and made our own breakfast.
The staff was polite but both their english and common knowledge about the city is was poor. They gave wrong information about a lot of things (eg:taxi price from hotel to vatican was said 20 euros but it was only 8) and we couldn't get any recommendation about where to eat or shop. And the last day we almost missed our train because they had problem calling the taxi. I don't think that I would ever stay there again.
- Official Description (provided by the hotel):
- In the center of Rome, the new boutique guest house Trevi Luxury Rooms is the ideal place for your holidays or business trips: a few independent suites, in a "palazzo" of the XVIII century, newly renovated in its interiors. A cozy home with a classic and elegant style, equipped with every comfort to satisfy even the most attentive and demanding guest. ... more less
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