We spent our last night in Rome at the Hotel Victoria. We arrived in the early evening after a long day on the train from Florence. Rather than helping us with our bags upon arrival, the staff ignored us until we asked for help. When we arrived in our room, we requested an extra pillow and were told by the bellman that housekeeping was closed and it wouldn't be possible. Around midnight when we called the front desk and asked again, a pillow was brought right away. The air conditioning didn't work very well and it was unseasonably warm in Rome that week. The breakfast buffet was comparable to others in Italy but we were never acknowledged by the wait staff and never got coffee service before we had to leave for the airport. When the front desk staff realized we had a driver picking us up for the airport and we had proven to be polite as well as "good tippers", we were suddenly given some help. The location of the hotel is interesting but far too great a distance from the sites of interest. Yes, it's a quiet location but everything is either a cab ride or long walk away. We wouldn't stay there again. But if location isn't important to you and you prefer a quiet location with mediocre service, you'll find this elegant hotel lovely. And it is definitely a pretty hotel with nice, albeit small, rooms. Our other days in Rome were spent at Albergo del Senato and it was wonderful.
- Official Description (provided by the hotel):
- The first class**** boutique Hotel Victoria, built in 1899, is located in the historical center of Rome, off Via Veneto in a quiet area and across the street from the Park of the Villa Borghese.Our 4 stars hotel features a large collection aspects and views of Rome from the 18th and 19th centuries. These paintings, together with the largest open air roof garden in Rome full of rare botanical plants, are the genius loci of a Mediterranean awareness.This Swiss owned and run boutique Rome Hotel is an understatement to traditional Italian charm. ... more less
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- Also Known As:
- Victoria Hotel Rome
- Hotel Rome Victoria