Having seen a 5* (star) hotel when stepping out of a taxi, I've expected the appropriate service. Alas, only the front desk staff was friendly. The rest was pretty much disappointing. First, a waiter happily forgot my order for water at the pool bar and I've been waiting 15 minutes to catch at attention of another staff member. Second, in a lobby bar one of the waiters was extremely strange - first, he was not offering any solution to my request for green tea instead of black and finally, he brought me a package 15 min later with such a face expression as if he was doing me (the guest!!!) a HUGE favor. Such things are intolerable for a hotel which positions itself as a 5-star one.
The few positive points I can name is a pool, cleanness of the room and an excellent breakfast (and staff serving breakfast).
- Official Description (provided by the hotel):
- Perched above the Eternal City in Rome's exclusive, residential Pinciano neighborhood, Aldrovandi Villa Borgheseis a palatial retreat that feels a world apart from the crowded piazzas of the Italian capital, although within walking distance of many highlights of the Eternal City. Overlooking the gorgeous greenery of Rome's Borghese Gardens, Aldrovandi Villa Borghese takes center stage in the Eternal City's poshest neighborhood. A former convent, this grand 19th-century ivory villa is dressed in marble and dripping in chandeliers. With its new SPA by LA MER and state-of-the-art fitness suite featuring the latest equipment, the two-Michelin-star restaurant Oliver Glowig, secluded garden with outdoor pool and palm tree-lined terrace, and a private shuttle to whisk guests straight to the Spanish Steps, this urban retreat offers all the perfect luxurious amenities. ... more less
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- Also Known As:
- Aldrovandi Villa Borghese Hotel Rome
- Aldrovandi Palace Hotel Rome
- Aldrovandi Palace Rome