We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing Experience! Highly Recommended!”
Review of The Duke Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Duke Hotel
Ranked #143 of 1,258 Hotels in Rome
Certificate of Excellence
Milan, Italy
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Amazing Experience! Highly Recommended!”
Reviewed 21 February 2012

Our stay in the Duke Hotel was really amazing. The hotel staff was really polite, offered a great service and all of them spoke english really well. It was really nice that we could leave our luggage at the reception at the day of our departure so we had an extra day in Rome. There was a well organized transfer from the hotel every half an hour and we never had to wait,the transfer was always right on time. Also the people from the transfer were really polite and kind to us all the time. The rooms were big, specially the bathroom and very clean. The housekeeping was also very satisfying, every day fresh towels and soap etc. The breakfast was really good with egg, fresh fruits, bacon, cake and much more too choose from. When we come back to Rome for sure we will go back to the same hotel.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pimpa123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,505 reviews from our community

Traveller rating
    716
    582
    128
    47
    32
See reviews for
281
696
35
224
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
High Wycombe
Level 4 Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 February 2012

Promises so much and fell short on so many counts. Very disappointing.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RB4917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 February 2012

The staff of this hotel are coping with warmth and super professionalism during the unusual snow. It seemed the entire population of the hotel descended to the dining room and lounge for dinner yesterday and Enzo the chief waiter was a hero. With one assistant, he served us all with expertise and kindness. After he apparently had just 3 hours sleep he was back, tired but expert once again at breakfast.
It is such staff that recommend a hotel the best. Thank you!
james judd

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank james j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 January 2012

Situated in a very quite residential area. Having read through the reviews about getting to the Hotel from the metro, me and my friend were still lost. Anyway, got there by asking few bystanders.

Upon arrival, was welcomed by a very rude reciption guy called Fabio. He constantly showed various unhappy signs and was very rude throughout the registration period and wasn't very keen to explain the information we enquired.

On the check-out day, Fabio was at the check-out desk and we went through the payment procedure. Earlier yesterday, we booked the free shuttle for 9AM in the morning and we needed it on time because we had to get to the airport. The driver wasn't there at about 9.10AM so we had to ask Fabio to ring the driver. He did not do as we told and only assured ''he is coming soon''. We asked again if the driver was coming, and he finally picked up the phone and started shouting on the phone about the driver's whereabouts.

The driver was late for 20mins and did not express any apologies. We were lucky we managed to catch our bus at theTermini (just in there) to the airport.

On a good side, hotel room is huge and for those who like proper european-taste rooms will like it. I personally quite enjoyed my sleeps in Duke. Dinner in the restaurant downstairs was proper excellent, both food and service.

Overall, bad and good experiences. let you guys do the judgement.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank JC L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 December 2011

Both my GF and I have stayed in genuine 5 star across the world, and
so we have quite high expectations. IF hotels claim to be of a certain
level, we look at all aspects that contribute to this. This hotel is a
bit of an enigma. Everything I have read on trip advisor is true;
staff can be abrupt and come across rude, a/c heating did not work and
at night we had to use the second duvet cover, breakfast was not the
greatest, the lifts were big enough for 2 people and the location was
out of the way.

However since we read quite bad reviews, we went there with absolutely
no expectations and hoped for the best. What we found surpised us, but
in a good way; the rooms were clean and large with seperate wardrobe,
the shuttle bus was excellent as long as you booked in advance, even
when it was booked up the front desk went out of their way to help you
i.e they would put an additional time on or drop you to another
location such as the Vatican, although we initially found front desk
to be rather rude, as the days went on, I put this down to their
inability to cope when it was hectic. When things were quieter, they
found time to help guide us, and look after us, which meant they were
consciencious about the guests although just couldn't handle it when
it was busy.
We both felt that for the money we paid (we got a deal off Voyage
Prive), the shuttle bus making up for the location, all in all we were
rather satisfied. Which is suprising because of my introduction on
this review.

Take this hotel as a bog standard 3 possible 4 star and try to catch
the staff on down time and make sure you plan with the shuttle bus
will make a pleasant stay.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Aoo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level 6 Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 December 2011

My complaints about the Duke Hotel include: very rough bed linens, a very hard bed, only one cup in the bathroom when we were a party of two, you are unable to control room temperature in the room so you must ask the desk to do it for you, there are no English TV channels, they did not mention their free business center when I enquired about their expensive wifi, late or no wake up call even when I asked for it, no concierge service at all (the desk from promotional picture was empty), totally underwhelming breakfast, very rude, ill-mannered and lazy front desk staff, no shower curtain in the shower... 5 stars? Not very likely. Only stay here if you don't want to pay the money for something nicer.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lawbooks01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2011

The hotel was warm and inviting. It isnt centrally located but the shuttle bus service provided made everything easy to access and meant that the location wasnt an issue. You do however need to make sure to book the service in advance.
The area itself is quiet and noise polution is not a problem. Our sleep however was interupted by a rude neighbour shouting in the corridors late at night and in the early hours of the morning. I dont blame the hotel for that, you get those people everywhere.
The staff were friendly and helpful - the bus driver Luigi was really lovely.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shell2403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
Ostiense
Caravel Hotel
Caravel Hotel
#130 of 1,258 in Rome
910 reviews
Hotel Pulitzer Roma
#115 of 1,258 in Rome
1,239 reviews
Show Prices
Show Prices
Show Prices
Flaminio
Villa Glori Hotel
Villa Glori Hotel
#223 of 1,258 in Rome
751 reviews
Esquilino
Hotel Morgana
Hotel Morgana
#136 of 1,258 in Rome
1,195 reviews
Flaminio
Best Western Hotel Astrid
Best Western Hotel Astrid
#267 of 1,258 in Rome
660 reviews
Show Prices
Show Prices
Show Prices

Been to The Duke Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Duke Hotel

Property: The Duke Hotel
Address: Via Archimede 69, 00197 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Parioli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#79 Business Hotel in Rome
#82 Family Hotel in Rome
#85 Luxury Hotel in Rome
#101 Romantic Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Duke Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
The 4-star boutique hotel The Duke Hotel allows you to enjoy the city at its best: art, culture, shopping and business. Nestled in the Villa Borghese area The Duke Hotel offers a quiet and private place to return to after a day of exploring the Eternal city's attractions or doing business. Just minutes away from the historical center, where the finest shops and historical sites can be found and nearby the new Auditorium Parco della Musica, Galleria Borghese, Olimpic Stadium and the Museum of Modern and Contemporary Art. The Duke Hotel will be an ideal place for single tourists, families and business travelers alike.The Duke Hotel has 86 comfortable rooms. The rooms are distributed over 6 floors and are different in shape and size. Some rooms have balcony or terraces. Several connected rooms. Four rooms are equipped for disabled guests. A smoking floor is also available. All these rooms are tastefully decorated with the furnishings further enhanced by coordinated flowers and offers all comforts and services of a 4* hotel. Authentic Italian cuisine is served in its restaurant "I Duchi". You may enjoy a variety of original menu creations and regional home-made pastries. The cuisine adds a touch of creativity to the traditional cooking with international specialties recommended by our Chef. The comfortable Polo Lounge Bar is a popular meeting place. The warm atmosphere makes it an ideal meeting point where you can relax, enjoy a large choice of cocktails and drinks and taste the traditional English Afternoon Tea. For business travelers or those hosting a social event while in the city The Duke's Meeting Rooms are equipped with all technical fittings as well as special technology for videoconferences such as ISDN lines. All the Meeting Spaces maintain the same taste for detail as the hotel with comfortable chairs and furnishings in delicate shades creating an elegant yet efficient atmosphere.If you are looking for a quality luxury hotel in Rome ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Odigeo, Ebookers, Hotels.com, LoveHolidays, Southall Travel, Prestigia, Agoda, TripOnline SA, Ctrip TA, Travel Republic (UK), 5viajes2012 S.L., getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your The Duke Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Duke Hotel Rome
Rome Hotel Duke

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing