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“Very nice and clean hotel!”
Review of The Duke Hotel

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The Duke Hotel
Ranked #136 of 1,273 Hotels in Rome
Certificate of Excellence
Reviewed 25 August 2013

We stayed for 3 nights last week in Duke Hotel Rome and we liked it very much. The room was clean and in August we were grateful to have a good air conditioning in the room. The location was nice in a peaceful residence area. We used the free shuttle to Piazza del Popolo only once, otherwise we walked there and back. Walking was nice through the residence and park areas.
Only one negative thing was one morning when we came to have breakfast: a very bad tempered male waiter called us idiots while we had already chosen a table different than he showed us to take. That was not nice at all. But otherwise we warmly recommend this hotel!

  • Stayed: August 2013, travelled as a couple
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Thank Leena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 August 2013

We have just returned from "Duke Hotel" and what a wonderful hotel (Our first time to Rome and hopefully not our last what an amazing city). We booked a suite for four nights for myself my mum, daughter and friend through Last minuite.com. When we arrived the room they had allocated for ourselves was not the one we were expecting too small for all four of us but Fabio on reception was fantasic and changed us to the suite with balcony which was lovely, more than enough space. The breakfast was fantastic more than enough choice, continental.and cooked breakfast both available with further items available from the main menu at an extra charge but we really felt there was more than enough selection without having to order from this.
They hotel runs a shuttle bus (Takes 8 persons max) into Rome centre which i would recommmend you book the day before, book your return journey at the same time if required. It worked really well for ourselves. The hotel is about 10 minutes shuttle ride from the centre so abit of a walk if you dont use the shuttle, but the plus side is it is in a very nice quiet residential area so no loud noises to keep you awake at night.
All the staff were very friendly and helpful, the hotel was very very clean and to a high standard and we felt extremely good value for money, i shopped around and found the best deal on last minute .com but we did book the flight separately.
We flew into Fiumicino Airport and the Hotel is about a 30 minutes drive from here. I found the following website "best-airport-transfers.com" and booked a return taxi for all of us for 90Euros in total which i felt was very reasonable. The driver was waiting at the airport with a sign board so he was very easy to find. It is the first time i have arranged a private transfer from an airport and i was very impressed with this company.
We did find our way around very well. You can get a map of the city from the hotel reception and this was all we needed to find our way around. Tickets for the underground and the bus are the same and you buy them for a length of time and can use for both. We bought our tickets from the newsagent stand which is situated between the two roads just near where the shuttle drops you off. A 75minute ticket costs 1.50 euros for adult or child. The underground is very easy to use. Go through the barriers and down the stairs. If you wish to go to the Vaticano turn right at the bottom to go to the bus termini go to the left.
When we visited the Vatican we sat in the square where the trams run and was approached by a tour guide we were a little apprehensive but what a great tour we had about 2 - 2.5 hours in total the lady spoke english and was very good. In the square there is a little coffee shop which stands on its own and is a round shape. Outside here there was just a man sat next to a table and he took our booking it cost us 50 euros for two 15 year olds on full paying adult and one pensioner. You do not require any I.D for your age when you visit here but If you are visiting the Colosseo you will need to take your passports as I.D (if you are a child or a pensioner) they will not just take your word for it, we unfortunately did not know this and had to pay full price each (30 Euros) but we did find a good tour guide which took us here and also to the E.Paolo (Abit of a hill and steps upto this one) so in all tour took about 3.5 to four hours. We found this guide just outside the metro terminal.
August is a very hot month to visit and outside the centre alot of the shops are closed as the locals go to the coast where it is cooler but there really are so many shops and restaurants in the centre that remain open that you are not stuck for choice. THe most expensive restaurants are near the main tourist attractions and squares but down the back streets there are some lovely places that are no more expensive than england, lots of refrigerated stalls that just sell pizzas and sandwiches but we did always asked the price before we bought as we had heard a few horror stories over the cost of things before we went but i can honestly say we were not ripped of. There are lots of drinking fountains around the city which every one uses to fill their water bottle from which is free.
In all I would highly recommend this Hotel and the city.

  • Stayed: August 2013, travelled with family
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4  Thank kirbyjoinery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We stayed at The Duke Hotel for 3 nights. We booked via Lastminute.com and got an amazing deal - a suite suite for 4 people (3 adults and 1 child) for just under 400 euros. When we arrived the booking was for 3 adults so only a double bed and sofa bed had been made up. Within 5 minutes of arriving a second single bed was delivered, constructed and made up - excellent service. Although the room was quite small for 4 people - we would probably had a larger room if the hotel had known in advance that it was for 4 - it was a good base and we didn't spend much time in it as we ate out in central Rome each night and went sightseeing during the day. As the hotel is slightly outside central Rome, a Mercedes shuttle was provided by the hotel. This had to be booked in advance and left every 30 minutes. The drop off point was near Piazza Popolo which on the map looked to be a way from the main sights but in actual fact was only a 10 minute stroll to the Spanish Steps, a further 5 mins to Trevi Fountain and a further 10 minutes to the coliseum. The main shopping streets all lead off the Piazza Popolo - just think Regent Street and Oxford Street for a comparison. There is also a Metro station right next to the drop off point with two lines - one which goes to the coliseum and the other which goes to the Vatican. Tickets cost 1,50 euros for 100 minutes with under 10s free of charge. Breakfast was good with a nice range of foods - still can't get over that Italians eat cake for breakfast!! All in all an excellent stay for the money.

Room Tip: Make sure you book the free shuttle well in advance - taxis from Piazza Popolo cost anything from 10...
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  • Stayed: August 2013, travelled with family
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1  Thank Shopaholic248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

The Duke is not centrally located but in a quiet location with a shuttle to Piazza Del Popolo, which was very handy as we only had a day and one night in Rome. The hotel gave you a real feel of history being an old building yet very well maintained, clean comfortable and extremely helpful staff. We had a bottle of wine leak on teh trip over from Australia and the staff were so helpful to helpo us get things washed even on a Sunday. Breakfast was just lovely, simple but lots of variety to choose from. The room was a good size for europe in general and had everything we needed. The atmopshere was the best part, we felt like we were at a local Hotel in Rome. It was a good price too for what you got.

  • Stayed: June 2013, travelled as a couple
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1  Thank Adrian_ace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

This was not a bad hotel and honestly, compared to other hotels in the city it was priced reasonably well. The location is not necessarily bad... it is far from the center of Rome so you have to come to terms with the fact that you either reserve the hotel shuttle or figure out how to use public transportation or taxis.
One thing that bothered me when checking in was that they require a PRINTED copy of the reservation. This is not 1990, it's 2013! I showed the receptionist a copy of the reservation on my iPad and offered the confirmation code as well as all my documents - she said she needed a printed copy. I said "I don't print anything, I don't have a printer. If you have WiFi I can email it to you".... here's where problem #2 came in.

They don't have WiFi like you find at a café: Connect to the Network, Enter the Password == You're Connected. NOPE... You connect to their network and enter your mobile phone number to receive a code via SMS that is valid for 24 hours of browsing. Why is this a problem? Because if you don't have a mobile phone with you then you can't access the internet! And if you request the code but for some reason it doesn't arrive, it doesn't let you request another code for 24 hours...
I was able to connect and send her an email with my reservation so she could physically print it but in my opinion this was completely unnecessary.

The other little thing about the hotel is the shuttle. Since the hotel is in a residential area, away from the city center, they offer a free shuttle service every hour. Trust me: it is in your best interest to reserve your space both ways. We didn't realize that unless there is a reservation, the shuttle doesn't go to the metro station to pick up hotel guests. Obviously that was my mistake but I just assumed that they would go to the metro station every hour to see if anyone from the hotel needed a ride: WRONG! We had to call the hotel (using international roaming) and reserve a spot in the next shuttle (and wait another hour).

Overall this is not a bad hotel at all, I just wish they would fix a few things to make the stay even better.

The room was very nice, clean, spacious - the bathroom as well.
Hotel staff was average - some people were super nice, others not as much. They definitely could be a little nicer with guests.
You get breakfast included with your stay - normal serve-yourself breakfast, nothing out of the ordinary.

  • Stayed: July 2013, travelled as a couple
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3  Thank PaRaJiTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

Overall a positive experience, Rome was EXTREMELY hot in July & the hotel room was way too hot for sleep, the air con is poor in all rooms but the hotel did move our room to improve the issue.

The hotel is in a quiet residential area & quite a way from the centre, the shuttle bus is excellent & takes you right to the red line metro system @ Flamino. The hotel mini bar & food in general was expensive for what it was, no pool for a 4-star hotel which would have been great at the end of a hot days sightseeing.

The staff were very friendly & helpful, an old fashioned hotel with a high level of service, rooms very clean & spacious.

Would stay again but not in hot season due to air con issues

Room Tip: Street facing side with balcony
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  • Stayed: July 2013, travelled as a couple
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1  Thank leemckenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2013 via mobile

Satyed at Duke for 4 nights in June ... All the staff in the front desk were rude and grumpy and not helpful at all. We haven't been given correct information regarding the swimming pool that they promote in their website and all over the lobby ... when we asked the reception for more information, they told us that we can buy vouchers at the hotel although the price would be the same and they recommended us to go there and buy it directly at the spa ... They also did not mention anyhhing about the free shuttel which we could have asked to use for our transport to the pool. At the end of the day, after spending 60 euros to use only the outdoor swimming pool (which was a very basic swimming pool!!!!!) we've been told by the pool receptionist that we could have used sauna, indoor swimming pool and the gym for free as we were Duke hotel guests!
Since the hotel is full of posters promoting this swimming pool, we expected the staff to be aware of the deal they have with that spa ... It turned out they did not care enough to give us information we asked for!

  • Stayed: June 2013
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1  Thank Mimmaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Duke Hotel

Address: Via Archimede 69, 00197 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Parioli
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#61 Family Hotel in Rome
#79 Business Hotel in Rome
#83 Luxury Hotel in Rome
#101 Romantic Hotel in Rome
Price Range: £44 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Duke Hotel 4*
Number of rooms: 86
Official Description (provided by the hotel):
The 4-star boutique hotel The Duke Hotel allows you to enjoy the city at its best: art, culture, shopping and business. Nestled in the Villa Borghese area The Duke Hotel offers a quiet and private place to return to after a day of exploring the Eternal city's attractions or doing business. Just minutes away from the historical center, where the finest shops and historical sites can be found and nearby the new Auditorium Parco della Musica, Galleria Borghese, Olimpic Stadium and the Museum of Modern and Contemporary Art. The Duke Hotel will be an ideal place for single tourists, families and business travelers alike.The Duke Hotel has 86 comfortable rooms. The rooms are distributed over 6 floors and are different in shape and size. Some rooms have balcony or terraces. Several connected rooms. Four rooms are equipped for disabled guests. A smoking floor is also available. All these rooms are tastefully decorated with the furnishings further enhanced by coordinated flowers and offers all comforts and services of a 4* hotel. Authentic Italian cuisine is served in its restaurant "I Duchi". You may enjoy a variety of original menu creations and regional home-made pastries. The cuisine adds a touch of creativity to the traditional cooking with international specialties recommended by our Chef. The comfortable Polo Lounge Bar is a popular meeting place. The warm atmosphere makes it an ideal meeting point where you can relax, enjoy a large choice of cocktails and drinks and taste the traditional English Afternoon Tea. For business travelers or those hosting a social event while in the city The Duke's Meeting Rooms are equipped with all technical fittings as well as special technology for videoconferences such as ISDN lines. All the Meeting Spaces maintain the same taste for detail as the hotel with comfortable chairs and furnishings in delicate shades creating an elegant yet efficient atmosphere.If you are looking for a quality luxury hotel in Rome ... more   less 
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Also Known As:
Duke Hotel Rome
Rome Hotel Duke

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