We arrived in Rome after taking an overnight flight from NYC. My husband and I were warmly welcomed by the staff at the front desk. We planned our day of sight seeing and we were off to explore Rome. When we got back to the hotel for check in time, there were some issues with our room. One staff was going to move us to a room that was not nearly as nice as the one we reserved. Luca, a friendly and helpful manager, stepped in and asked us to please wait a bit longer, he would see that everything was settled. He escorted us to the rooftop bar for a drink and he made sure that we got what we paid for. Luca took us to our room which was great, very large and spacious. He talked to us about restaurant recommendations and made sure all was ok before leaving! Luca was the nicest employee that we came across during our three day stay at the Sofitel. We stated at the Sofitel in Cartagena where ALL of the employees were great so this was a shock.
If you are going to have breakfast at the hotel, the wait staff are kind and pleasant and do the best they can to teach you quick Italian. The cappucino is yummy and the breakfast is adequate. Dinner on the roof restaurant was great...although we sat for 30 minutes at the table before anyone came over to us (we were staring at the view of the Vatican and didn't even notice the time), the food was gourmet and fantastic. It was getting chilly so the maitre d' brought out woolen blankets and wrapped us up so we could stay out and enjoy the fresh air and the fantastic view.
Overall, nice clean hotel in a nice area that is easy to get to all parts of Rome.
- Official Description (provided by the hotel):
- In the heart of Bella Roma, overlooking the Villa Borghese gardens, Sofitel Rome Villa Borghese means an outstanding stay. French-style living and devoted personalized service a l’italienne. A haven of refinement celebrating a perpetually fascinating city. The Sofitel Rome Villa Borghese stands adjacent to its namesake, just a stone’s throw from the poetic Villa Medici and the famed Piazza di Spagna (Spanish Steps). 81 elegant guest rooms, including 3 penthouse suites with private terraces, overlook either the Villa Borghese gardens or the charming city streets. Flooded with light, decorated in Natural Chic style in warm jewel tones and accented with silken textiles. Relax in marble bathtub, awaken fully refreshed from a night in the Sofitel MyBed. Enjoy delightful drinks and divine Mediterranean cuisine at the splendorous rooftop restaurant La Terrasse Cuisine & Lounge. Start the day with an energizing selection of French and Italian specialties at the elegant restaurant La Litterature. ... more less
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- Also Known As:
- Sofitel Roma Villa Borghese Hotel Rome
- Sofitel Hotel Rome
- Sofitel Hotel Roma
- Sofitel Rome
- Rome Sofitel