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“Some good, more bad”
Review of Barberini Hotel

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Barberini Hotel
Ranked #319 of 1,261 Hotels in Rome
Certificate of Excellence
Toronto
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Some good, more bad”
Reviewed 10 June 2013

I'm not reinventing the wheel with this review, but I thought it helpful to share my experience.

UPSIDES:

Central location, access to Metro, lots of eateries nearby (some are hit or miss)

Excellent rooftop buffet breakfast, great views of the city (with St Paul’s in the distance), and exceptionally attentive staff at breakfast.

You can also request a rooftop dinner which is of solid quality, with chef on call, cooking with local and fresh ingredients. Reservations in advance a must however.

Roberto (general staff, including restaurant, service, etc) is a gem, helpful to the highest limits.

DOWNSIDES:

Overall poor front desk customer service, inattentive staff, lack of enthusiasm.

Although the rooms come with all standard amenities (TV, mini bar, safe, toiletries, hair dryer, iron), they are TINY, even by European standards, and overpriced. My room faced a back alley, was dimly lit, with the smell of greasy kitchen cooking (not the pleasant variety) from a neighboring restaurant. And my room was apparently the “superior” room. Since quality of staff and room comfort are the most important attributes in a hotel, these downsides (for me) outweigh all other positives.

While location is central, it is noisy and busy.

Overall, despite the positives, I think there are better options for staying in Rome. I would hesitate recommending this hotel.

Room Tip: Avoid rooms that face a back alley - ask in advance. Also, be sure to try the rooftop restaurant for...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GulliverToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Dpt at Barberini Hotel, responded to this review, 18 June 2013
Dear Guest,
We thank you for your review and we are glad to learn that you enjoyed your dinner on our roof-top.
Since 4 months, we have been started with this service of “chef on call” and we believe that this is the best solution to taste the daily high quality of local food.
We are also pleased to know that you feel comfortable with our breakfast room and service staff and especially with Roberto.
We keep in mind all your advices concerning the staff at the reception desk and we are looking to have you once again in our hotel.
Kind regards
Emanuele Ricci
Sales Dpt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
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Cliffside Park, New Jersey
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2013

had the pleasure to stay at this hotel for 5 days during May.

--The GOOD

The hotel is centrally located and within walking distance of the Spanish steps, Trevi fountain, The Coloseum and Palantine Hill/Form.

- The Rooms are average size for Europe(Small)...The elevators are tiny

- Breakfast buffet is good

--The bad

Our room was on the first floor and faced Via delle Quattro Fontane which is a very active street so sleeping with the windows open was a bit of a challenge. Since the room was on the first floor we had the shutters closed and the room was pretty dark.

In my experience the Concierge at the hotel was not very helpful at one point telling me that I can call the restaurant from my room and make a reservation. Any restaurant that we asked about the concierge didn't know.

--Results

I would stay at this hotel again, but not on the first floor.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Assistant at Barberini Hotel, responded to this review, 8 June 2013
Dear Guest,
We thank you for all the advices mentioned in your review and we regret to know that one of our staff was not able to face all you requests.

Our policy provides for a dedicated customer care service because our mission consists in giving a life experience, not only an accommodation, so the event occurred left astonished.


We are glad, in any case, that would stay with us in future and we can assure that you will find concierges at your disposal, ready to meet all your needs.

Kind Regards
Emanuele Ricci
Sales Dpt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2013

Everything about this place was perfect. We were able to liesurely walk to beautiful sights. Took 5 minutes to walk to trevi fountain in pne direction or Spamish steps on an other. forum was about a 20 minute walk. barberini Palace is directly across street and nice for a relaxing visit. Hotel was quiet and breakfast on roof very nice. The barberini restaurant served very good food at reasonable prices. The room was small but very nicely decorated and clean. Will definitely stay here again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Epsac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Dpt at Barberini Hotel, responded to this review, 8 June 2013
Dear Guest,

We are pleased to know that you enjoyed our hotel and we really hope that Hotel Barberini will be your first choice for your next trip to Rome.

Kind regards
Emanuele Ricci
Sales Dpt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toms River, New Jersey
Level 6 Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 June 2013

We stayed here for only one night after spending 2 weeks in Rome, Amalfi Coast and Taormina. If I had known how nice it was, we would have stayed here instead of our other hotel in Rome. This was for the night before our flight back to NJ. Immediately they upgraded us to a luxury suite giving us more room than we needed to spread our clothes out. Too bad the other Rome hotels are so small. This was the perfect place. Luxury, close to the Trevi Fountain and their rooftop Breakfast room overlooked St. Peter's Basilica and The Colloseum. Great breakfast too.

Room Tip: See if they have any upgrades at no cost
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pearlnnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Assistant at Barberini Hotel, responded to this review, 8 June 2013
Dear Guest,

We thank you for your kind review and we are proud to learn that we had a part in your souvenir of Rome. We are glad also to understand that we were something that you didn’t expect and it will be our pleasure to have you as one of our guests soon.

Kind Regards
Emanuele Ricci
Sales Dpt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, CO
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 May 2013

We really liked the hotel and location. Very close to the metro, so easy access to everything. Lots of good restraunts in the area. The greakfast was very good. The only negative was there was a big difference in how they treated business people versus tourists. The business people were traeted very warmly, but they could not be bothered with the tourists and seemed very cold and uncaring. Otherwise, would stay there again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DFPerry123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Assistant at Barberini Hotel, responded to this review, 29 May 2013
Dear Guest,
We apologize for not matching up with your needs and we regret to know that you felt uncomfortable with our staff.

All our Receptionists are trained to give to our customers a tailor-made assistance and we can assure to you that the event mentioned above will remain an incident, so you will be able to enjoy our property in your next stay in Rome and you will be pleased to get in touch with our staff.

Kind Regards
Emanuele Ricci
Sales Dpt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benton, Arkansas
Level 5 Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 May 2013

Loved it. Gorgeous view of the City for breakfast and close to a metro stop and many attractions. Would definitely stay there again if we go back to Rome. Rooms were clean. Staff was friendly. We left for a couple of days and left our main luggage in the room with no problems.

Room Tip: The hotel is triangular shaped on the block. We stayed in one of the rooms on the street in the tip...
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenjohnson72019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Assistant at Barberini Hotel, responded to this review, 29 May 2013
Dear Guest,
We thank you to have chosen our hotel for your stay in Rome and we really appreciate to know that we are your favorite hotel in Rome, it means that we are make a good job.
Remain at your disposal for your next trip to Rome,
Kind Regards
Emanuele Ricci
Sales Dpt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
AITNIA GREECE
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 May 2013

Great location. Housekeeping excellent. Breakfast excellent served on terrace with amazing view. Good value.Close to most sights so we walked practically everywhere. Passing the Trevi fountain each evening on the way back to the hotel was nice.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PANAGIOTA D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barberiniRome, Sales Assistant at Barberini Hotel, responded to this review, 29 May 2013
Dear Guest,
Thank you very much for your kind review and we are very pleased to know that our staff matched all your expectation.
We hope to see you soon again in our property.
Kind Regards
Emanuele Ricci
Sales Dpt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Barberini Hotel

Property: Barberini Hotel
Address: Via Rasella 3, 00187 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Trevi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#172 Luxury Hotel in Rome
#181 Romantic Hotel in Rome
#305 Family Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Barberini Hotel 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Barberini Hotel Rome

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