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“Comfortable Sheraton Hotel!”

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Sheraton Roma Hotel & Conference Center
Ranked #607 of 1,264 Hotels in Rome
Woodbridge
Level 5 Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Comfortable Sheraton Hotel!”
Reviewed 30 July 2014

We stayed at this hotel for one night July 12-13 as part of an Insight Vacation tour called the Italian Escapade. We had two rooms booked (connecting) as I was travelling with my husband and two children aged 14 and 11. It is not far from the airport so it is convenient if flying out early the next day. The beds were comfortable and the rooms were a good size. I would recommend staying here if you need to be near the airport!

Room Tip: I always ask for the highest floor.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank WoodbridgeShopaholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 4 August 2014
Dear Woodbridge Shopaholic,


Thank you for your positive comments, it is great to hear that you had a comfortable time and we hope you can stay a little longer on your next visit to Rome!

Warm regards,
Guest Experience Team
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1,723 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (174)
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Turin, Italy
Level 6 Contributor
176 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 29 July 2014 via mobile

All tales start like this. The hotel maintenance is poor and the rooms are quite old and should be renewed. Too many tourists and airplane crews and therefore it's quite a mess. The only positive aspect is the swimming pool. Far from Rome, far from the underground. It's good for a conference or for a meeting but once done just ask a captain over there to fly away!

Stayed July 2014
Helpful?
Thank ReCensore1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 4 August 2014
Dear ReCensore1980,

Thank you for your review and we are sorry to see that your expectations were not met.
Our maintenance program is ongoing and it is unfortunate that we did not have the chance to accommodate you in one of our renovated rooms. We appreciate your comments that the hotel is good for meetings, with over 4,000 square metres in conference space, we can provide flexible solutions for any event. At the same time, we provide a wide range of services and facilities to satisfy the needs of guests travelling either for business or pleasure: the outdoor swimming pool that you had the chance to appreciate during your stay, our Sheraton Fitness, open 24 hours a day and bus service to the airport and the city center. The nearest underground station is only ten minutes walking distance, and one of the largest shopping malls in Italy is five minutes away by taxi.

Warm regards,
Guest Experience Team
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Travellers are raving about these Rome hotels

Rome, Italy
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2014

Stayed at Sheraton Roma the last 2 days and was very comfortable. Was scared by some of the earlier comments that I saw here and read before I moved in, but weren't true for us. A nice breakfast spread.

Room Tip: stayed on the first floor and was without any incident. net access thro wired and wifi is free at t...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Balakrishnan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 29 July 2014
Dear Balakrishnan R,

We truly appreciate you choosing to stay with us despite some less than positive reviews you had read. It is great to hear that you had a pleasant and comfortable stay and enjoyed the variety and quality of our Sheraton breakfast. We hope to see you again on your next visit to Rome.

Warm regards,
Guest Experience Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham
Level 5 Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 23 July 2014 via mobile

This hotel is well situated a little out of town, the pool is gorgeous just a little chilly! Room was clean and tidy. Good in the restaurant I couldn't fault, beautiful fish and great service. Would stay here again and recommend to others

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cwatkins87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 29 July 2014
Dear Cwatkins87,

Thank you for sharing your feedback, we are delighted to read that you had such a great time. By the way, the pool is not so chilly now as it was in May!

We look forward to seeing you again at the Sheraton Roma.

Warm regards,
Guest Experience Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2014

We stayed recently at Hotel Roma Sheraton. The hotel is well located, a little far from main town but well connected by metro line B. We upgraded to Club room by paying 40 Euro/night which was a good decision. The club lounge facility is worth with free breakfast, tea/coffee service and free WI-Fi , otherwise the prices are steep. Rooms, though require better cleanliness and tea/coffee maker.Hotel should also provide free shuttle service to Magliana train station. Hotel facilities are A class and comfortable.

Room Tip: Pool facing rooms are good.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank VK009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 29 July 2014
Dear VK009,

Thank you for your recent stay and for taking the time to write a review. We are glad to see that you have a positive guest experience and enjoyed the upgrade to our Club level.
We hope to welcome you back soon to the Sheraton Roma.

Warm regards,
Guest Experience Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 July 2014

The Sheraton Roma is, as its name suggest, an upper-class Hotel with all the comfort and luxury that comes with it.
For the four stars, it has, the Sheraton offers more than other hotels of the same rank, in my opinion. The fact that it is located in the outskirts of Rome allows the hotel to occupy a wider area with a big pool and a nice restaurant overlooking the pool.
The big down, I must say, is the location. Although it may have space and the facilities for a meeting, the Sheraton does not have any direct access possibility to the city in itself, other than the bus of the hotel and taxis, which are quite expensive. Therefore I wouldn't recommend it to families or people who come to Rome mainly for sightseeing, as you'll have to depart early from the hotel in a bus and plan your day so as to be able to take the bus at certain times in a specific point. Your day is likely to become too structured for many, and end in a marathon through the city. Returning to the hotel is only possible through hotel bus or taxi.

Nevertheless, the Sheraton is a very nice place, offering a great comfort and with a friendly staff.

P.S: the hotel restaurant serves great food for dinner.

Room Tip: Rooms with a view on the pool are great, but are a little noisier in the evening.
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  • Stayed August 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Stefan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 29 July 2014
Dear Stefan S,

Thank you staying with us on your visit to Rome and for taking the time to write a review. We are pleased to learn that you appreciated our services and facilities and that you had a great dining experience at our AQVI restaurant.

As regards connections to the city center, there are other options besides the hotel bus or taxis. There is a bus stop located at the hotel’s entrance, with busses bound for Piazza Venezia (the very heart of the city) and St. Peter’s Basilica, while the nearest metro station is ten minutes away.

Thank you also for your kind comments about our staff and we hope to see you again at the Sheraton Roma and be of service to you on many occasions.

Warm regards,
Guest Experience Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth
Level 6 Contributor
254 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 16 July 2014 via mobile

I spent four nights at the property, so I think I received a pretty good summary of the good and bad....

First the good, great price and very accommodating staff. Hats off in particular to Alexandria in the club for working through a complicated issue and when we were all done, the room was nice. Food in the club was good and always on-hand.

Now some tips and challenges... The suite I was upgraded into smelled terrible... Smoke and who knows what else, plus noisy neighbors. They did move me to another floor and I preferred giving up the suite to moving again.

Finally, it took me a couple of day
Yes to realize, but if you up have 2 or more people, the bus isn't actually better or quicker than a taxi to downtown (Colosseum, etc). It's about a 12-13 euro taxi ride, so if the bus ride is 7 euros..... The bus is a good deal to the airport (even at 4 people, the bus will outperform the taxi price).

Stayed July 2014, travelled on business
Helpful?
Thank Travelbum2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Roma, Guest Relations Manager at Sheraton Roma Hotel & Conference Center, responded to this review, 17 July 2014
Dear Travelbum2005,

Thank your for staying with us recently and for taking the time to write a review. We are glad to hear that the majority of your stay was satisfactory and are grateful for your kind words commending Alessandra at our Club Lounge. We do apologize for the smell of smoke in your suite – smoking is not allowed in any of our suites, however there are sometimes guests who smoke without our knowledge. We have shared your comments with our Executive Housekeeper to give that area immediate attention.

We hope to see you soon again at the Sheraton Roma and are confident your next visit will be pleasurable under every aspect.

Warm regards,
Guest Experience Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Roma Hotel & Conference Center

Property: Sheraton Roma Hotel & Conference Center
Address: Viale del Pattinaggio 100, 00144 Rome, Italy
Region: Italy > Lazio > Rome > Ostiense
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#285 Luxury Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sheraton Roma Hotel & Conference Center 4*
Number of rooms: 640
Official Description (provided by the hotel):
Iconic and charismatic, Sheraton Roma is a landmark of the EUR district since 1983: a urban resort combining high quality service and modern facilities.Sink into the cozy comfort and get a good night sleep at one of 640 rooms and suites ranging from Classic to Superior, Club and Suites, equipped with the celebrated Sheraton Sweet Sleeper Bed ™ - featuring luxurious sheets, deluxe duvet, and a selection of feather down and hypoallergenic pillows and a custom mattress.Upgrade your holiday and stay at a spacious and renovated Club Room with access the Club Lounge, a sophisticated meeting place. Whether you prefer the comfort of its homely living area or the astonishing views and the green scenery from its outdoor solarium, experience its unique Signature Moments throughout the day. From breakfast to Spritz, Prosecco Time or Afternoon Snacks, feel pampered and cared for with private check-in, personalized service, free WiFi, international newspapers and a select ambiance. Enjoy the sun by the poolside with family and friend and taste the very best of Italian Cuisine at AQVI restaurant and bar, a gourmet experience with local products and specialties from Lazio Region and taste and compare world renowned wines at the Social Hour in the afternoons, or find your favorite one in our Wines of The World menu. Delight in a exquisite cocktail and listen to the live entertainment every night.For the health conscious, pick your daily meals from a varied selection of dishes Color Your Plate™ and exercise at the tennis court, green jogging path or the CORE Performance Fitness Center – opened 24/7 for your comfort.Visit the city center by metro – a 10 minute walk to the EUR Magliana Metro Station, by our own bus service, by taxi or by car – the hotel is located 5 km from the GRA Orbital Road. Arrive and depart Rome within 20 minutes from both Fiumicino and Ciampino Airport. ... more   less 
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Also Known As:
Sheraton Roma Hotel And Conference Center
Sheraton Roma Hotel Rome
Sheraton Rome
Rome Sheraton

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