We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Definetly Not a 4-Star.....”
1 of 5 bubbles Review of Summit Roma Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Summit Roma Hotel
Ranked #1,139 of 1,291 Hotels in Rome
Croydon
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Definetly Not a 4-Star.....”
1 of 5 bubbles Reviewed 19 May 2007

The on-line company I booked this hotel through rated it a 4-star. Either I stayed at the wrong hotel, or they need their eyes tested!!! On my recent experience, I'd say its struggling to maintain a
2-star rating! We found the hotel staff to be courteous, polite and helpful, but it was all downhill after that. The room(s), whilst kept clean, had very dated decor. The en-suite bathroom was minute, with no room to swing a kitten, let alone a cat! The TV in our room was perched on top of the mini-bar, the remote was broken, and was never fixed during our stay, despite repeated requests. There were/are no facilities inside the rooms to make tea or coffee. Breakfast was basically a self-service cold buffet, with runny 'scrambled' eggs and bacon. Evening meals were an 'adventure' because despite ordering from the menu, we often received what the the chef 'thought' we had ordered. The portions sizes were suitable for a 10-year old, unfortunately we couldn't find any 10-year olds to give our meals to!
The hotel is at the top of a hill, if you miss the am or pm shuttle to Cornelia metro station, there is a 10-minute walk to the bus-stop. Not so bad in the morning when going out, but a real chore in the evening when returning after a days sight-seeing. The shuttle was unpredictable as despite having a time-table, one day it would leave later than the scheduled time, the next day it would leave as per the time-table, so you never quite knew where you were. The Hotel has a swimming pool, but it wasn't clean, and we never saw anyone in it, despite some very hot days during our stay.
If you are visiting Rome, its probably worth spending the extra to get a hotel closer to the centre. It makes sight-seeing, and travelling around a lot easier. If you must stay on the outskirts of Rome, we would not recommend staying here!!!
Tourist Tip (i): When purchasing a 'multi-ticket' for combined metro & bus travel, they are available from the metro stations. however, the metro has no booking office staff, only ticket machines. The ticket machines only take the exact money for the required ticket, despite saying they give change, they don't! Also, we found that you can actually just walk through the metro gates to get down to the platform. Whilst there are machines you are supposed to 'swipe' your ticket through on both the metro and buses, after a while we 'did as the Romans do' and just got on the metro and buses without 'swiping' the ticket through the machine.
Tourist Tip (ii): When visiting the Vatican, the early morning queues are long (try and get there by 8am), don't be conned by tour guides offering a fast-track entry, "Within 10-minutes of the doors opening", they say . They will charge €27.00 on top of the standard €13.00 Vatican entry price. Only go with a guided tour if you genuinely want to, and not just to get inside quicker. Once the doors open at 10am, and the queue starts to move, you will be inside pretty quick.

  • Liked — The bed was large
  • Disliked — the size of the room, the decor, the restaurant.
  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank combusus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

94 reviews from our community

Traveller rating
    4
    8
    24
    22
    36
See reviews for
11
18
2
15
Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    1.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 May 2007

Upon arrival at the hotel the reception staff were very helpful but
the service from the bar and restaurant staff was to say the least
appalling they gave the impression that they really did not want to be bothered by quests. The kitchen was in clear view of the restaurant via a glass wall it was interesting to see the chief smoking whilst cooking!! and the quests having to wait whilst the waiters finished on their mobile phones. We found the service to be a little too relaxed. We stood at the bar and waited for 9 mintues whilst the barman made himself a coffee. The hotel was tidy but dirty it needs a spring clean, the windows, mirrors and curtains are dusty. The hotel is a long way from the main drag on top of a hill. We only had to stay 3 nights if our visit had been longer we certainly would have changed hotels. This hotel
is firmly a basic 2 star hotel. Maybe the restaurant/bar staff could
use the training advice of the reception staff. Overall not a pleasant stay.

  • Stayed May 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank millerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

Hyderabad, India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 15 May 2007

It claims to be a 4-star hotel but gives the service of a 2-star.
The carpets were torn in the hallways, the wallpaper was coming out in some places, the staff was unfriendly - to give a few instances of the service. The television remote in our room was not working - they sent a repairman who fiddled with it for a few minutes and finally claimed it cannot be solved. To top it, there was no internet room/cyber cafe in the hotel.
Thankfully enough, we were out the whole day - otherwise the torment would have been more.
I recommend other genuine 4-star hotels.

  • Stayed May 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank shubhox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
2 reviews
2 of 5 bubbles Reviewed 8 April 2007

We just came back from Rome after 3 days of stay from 4/1 to 4/3. I should have listened to fellow reviewers. Please do not waste your time and money on this hotel.
Getting in and out of this hotel was a nightmare. From Termini station, we had to take Metro B line and waited for 246/247 bus. Please get off Cornelia station not Eur Aurelia station. We then had to walk up the hill. On second day, the shuttle bus did not even showed up @8 pm run. Plus, 2 out of 3 wake up call did not come on time.

Please spend extra few dollars to find the ones closer to the center.

  • Liked — Nothing.
  • Disliked — Location
  • Stayed April 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KOtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new york
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed 12 October 2006

OK so my friends and i booked this hotel because expeida gave a great deal and on the map it looked VERY close to the vatican....
Lets start that there is NO shuttle that picks you up. I requested that and got a privet car that cost me $70 euro from the airport to hotel. (if you get a cab...its like between $30-$40 euro for the ride from the airport 2 the hotel)
OK fine...so we get in and they give us keys and a map and tell us the bus is here, the train is here, but you are better off with taxi's, they r reliable. OOOK>.so like a million dollars later after taking taxi's everywere.... (ALSO>..we asked for a taxi the second night and as one pulls up to let some other guests out and we try to get in..the reception girl comes running out and tells us we have 2 wait for the taxi SHE called...and for that taxi to basically..SCRAM..how professional)
then as we r checkin in, they tell us...basically they r going to move us after the 2nd night 2 thier other hotel...wow, THANKS. they try 2 win you over with a "free breakfast" but we left so early in the a.m....it wasnt worth it.
THe rooms are sooo old!! the bed is SOOO hard!! my tv didnt work (no batteries in remote) the a.c was broke, no shower door, not enough light anywere in the room. My friends had the same problems with thier rooms.
then they moved us to thier OTHER location...Palazzo Carpegnia...which we thought would b just as bad....WRONG..its WONDERFUL! wish i was bumped here since day one...brand new everything in the rooms!!! such a pleasure...STILL TO FAR FROM EVERYTHING U WANT TO SEE IN ROME! but u are at least on a main road where u can grab food or a taxi or the bus.
so good luck...i would skip this hotel in a heartbeat and spend a litttle extra to get a higher class hotel somwere near the center of rome (by the coloseum would b best)

  • Liked — The resturant was cute
  • Disliked — The room, the hotel, the front desk staff
  • Tips/Secrets — go somewere else, maybe in center rome
  • Stayed October 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank junesun911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 13 June 2006

We have just returned from there,it's a shame what could be a great hotel to be such a
bad experience.service not good at all,staff,the rooms,and the worst the restaurant staff.
we were siiting for one hour and forty minutes and we left without eating.I will not recommended at all.

  • Stayed June 2006
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank heribertopedroso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 of 5 bubbles Reviewed 31 October 2005

There are several reasons for not staying in this hotel. I want to tell some of the problems we faced in there. The room we booked was terrible; it was old dusty and terribly hot with a broken AC and an antic refrigerator which wasn't working either. We immidiately asked the hotel stuff to change our room. After 1,5 hours of waiting we moved to a new room which at least had basic needs such as clean floors and a working AC. Needless to say we had expected a bit more from a 4 star hotel. Another problem we faced was really very rude of the hotel stuff. They told us that they were shuttling to the nearest subway station from the hotel in the morning and back to the hotel in evenings. Although we went to the subway with this shuttle bus, the bus never came to pick us back in evening. We waited there for 2 hours and then took an ordinary bus and then walked about 1 km to the hotel. Later we learned that the hotel bus never came because it was broken, however the hotel made us no apology for this. Another thing that made us feel terrible in this hotel was the hotel restaurant, we payed 4 euros for a salad made of only one tomato and a couple of green leafs. The location of the hotel is also not good for a Rome visit as it is not close to the city center at all and the transportation is terrible. Even if you have a car you woulnd't like to get in to the Rome city traffic anyway.

  • Stayed September 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
0.6 mi away
Hotel Roma Aurelia Antica
Hotel Roma Aurelia Antica
#1,038 of 1,291 in Rome
3.0 of 5 bubbles 273 reviews
0.6 mi away
The Brand Hotel Roma
The Brand Hotel Roma
#1,014 of 1,291 in Rome
3.0 of 5 bubbles 152 reviews
2.1 mi away
Hotel Poggioverde
Hotel Poggioverde
#112 of 1,291 in Rome
4.5 of 5 bubbles 293 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Inn Rome - Aurelia
Holiday Inn Rome - Aurelia
#612 of 1,291 in Rome
3.0 of 5 bubbles 668 reviews
0.4 mi away
Hotel Midas
Hotel Midas
#658 of 1,291 in Rome
4.0 of 5 bubbles 36 reviews
0.5 mi away
Black Hotel
Black Hotel
#605 of 1,291 in Rome
3.5 of 5 bubbles 824 reviews
Show Prices
Show Prices
Show Prices

Been to Summit Roma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Summit Roma Hotel

Property: Summit Roma Hotel
Address: Via della Stazione Aurelia 99, 00165 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#361 Luxury Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Summit Roma Hotel 4*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Travel Republic (UK) and Evoline ltd so you can book your Summit Roma Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Summit Roma
Summit Roma Rome
Summit Rome
Rome Summit

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing