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Courtyard by Marriott Rome Central Park
Ranked #256 of 1,267 Hotels in Rome
Certificate of Excellence
Reviewed 5 June 2014 via mobile

I travelled to Roma for the first time in my life. It has always been a dream to visit rome and at last my dream came true. I was a bit concerned about the language barrier as i don't really speak italian however upon checking in at the courtyard rome central park marriott i was greeted by warm smiles at the reception. My check in experience was brilliant.i was checked in by Loredana. She was full of information and made me feel very comfortable in a alien country. Her information was spot on. doing the course of my stay i also came across another member of staff Francesca. She is one of the few receptionist who i have seen deliver a service with a smile no matter what the situation is. I just want to say that these 2 associates may my stay a absolutely brilliant one and memorable. The shuttle service to the vatican is also a very good service offered by the hotel. The only drawback of the beautiful courtyard rome central park marriott is that they do not have 24 hour room service. And choice of eggs to cook isnt included on the included breakfast. But other than this it is the brilliant hotel with brilliant staff.

Stayed: June 2014, travelled with friends
Thank Andre C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 May 2014 via mobile

So glad I picked this hotel, being working for Marriott it really was very comfortable to have stayed here. They were kind enough to extend me a special package which includes breakfast and dinner. Reception lady was really helpful. Great value hotel, even though it's far from the main city it's very close to the train station.

Stayed: May 2014, travelled solo
2  Thank Suyash-Kr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

First to those who've written here about the hotel "misleading" them about not being near the tourist sights. Just as not every hotel with a Chicago address is downtown in the Loop, not every hotel that's in Rome is in the city center. This hotel is in a residential area of Rome. That's one reason it's quiet and less expensive than if you were in the city center. The hotel runs a shuttle that drops you at the Vatican for three euros. You can also buy an all day ticket in the gift shop that let's you ride the train, subway and bus for 6 euros. The train station is a three minute walk from the hotel and a short ride to the metro. As for the hotel, it is on par with other Courtyard brand hotels. The reception was warm, cheery and helpful. Our room was very nice, clean and quiet. The only observation is that the only English television channels are news channels; no entertainment. This is the way it is at all European hotels though, and I'm not on holiday to watch tv anyway. The only disappointment was he hotel restaurant at dinner time. On a Sunday night when the only other local dining option is closed, the hotel had one server and the bartender working the bistro, which was swamped by a tour group. Service was consequently exceptionally slow, but not because they weren't working hard. As for the local restaurant, we went once. Yes the food is good, but I thought the service was curt and unwelcoming, especially by Italian standards. The food was comparably priced to the hotel's, except the wine is less expensive. Stay late in the city and eat there where the choices are many. On the whole, the hotel has a cheerful and helpful staff offering a pleasant stay at good value.

Stayed: April 2014, travelled as a couple
5  Thank NorthstarTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

The hotel is clean and we got a room upgrade upon check-in. We ate at the restaurant one evening and the food was good, but expensive. While there are plenty of reasonably priced restaurants in the centre, the location of the hotel is not great and you often have to spend the whole day in the centre as the commute via train takes around 25 minutes + (metro and separate line which is not as frequent). The hotel provides a shuttle bus to the Vatican which is great and costs 3 euro per person, but it does not run between 12 and 3pm.
Overall, a nice hotel in a quiet area which we would recommend if you don't mind travelling into Rome. It could be improved by offering wifi in the rooms without a charge of 10 euro per day though.

Room Tip: Try and get an upgrade, or ask for a high floor with a view over the park/Vatican
  • Stayed: April 2014, travelled as a couple
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Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Manager at Courtyard by Marriott Rome Central Park, responded to this reviewResponded 28 April 2014

Dear Janet,

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Rome Central Park.
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me.

Sincerely,
ANTONIO DE SANTIS
Director of Operations
Marriott
cy.romcp.room.div.mgr@courtyard.com
003906355741

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014 via mobile

Yes the folks here are right. Hotel's name is VERY misleading; according to the property's website and name I honestly expected a leisurely stroll to the Vatican or Roman Forum. Not quite.
Still, I'm happy I stayed here with my mom as part of her birthday celebration. As far as getting into the city center, the Courtyard's shuttle was splendid, punctual and professional. We owe that shuttle a lot. The drivers were very amiable and helpful too.
I asked for a room with a view of Saint Peter's Basilica upon check in and the agent cheerfully granted it to us. Kudos to him. Our room was clean, comfortable, spacious and very pleasant. The breakfast was rather dissapointing but I must say the staff at the restaurant was exceptionally friendly and professional. Smiles and a sincere wish to help.
I will say that I am mostly a hotel snob. I stay almost exclusively at Four Seasons or five diamond properties. I chose this hotel mostly for lack of rooms in Rome and since our adventure spanned 3 countries in two continents I wanted to save the higher end hotels for the places we would be staying at longer. That said, I was pleasantly surprised and delighted with the Courtyard Marriott Rome. Yes, I wholeheartedly recommend it and would even give thought to staying here again. No, no Four Seasons but I delightful surprise. Just one thing: The Courtyard Rome Suburban Hotel is a much better name for your future guests. Change it. Stay here ladies and gentlemen.

Stayed: April 2014
4  Thank manseeingtheearth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Assistant Front Office Manager at Courtyard by Marriott Rome Central Park, responded to this reviewResponded 21 April 2014

Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and we greatly appreciate you adding your experience.
Birthdays are such special occasions and I am happy to hear we made your mother’s birthdays special. Our staff will be so happy to hear your comments as well.
However, We will be glad to evaluate your suggestions regarding our property's name with our management.
We take all feedback seriously, and sincerely regret that we did not meet your expectations regarding the breakfast.
We hope that we will serve you again.
Kind regrads,
Erika Di Cintio
frontoffice@hotelcentralparkroma.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

My wife and I showed up in the early afternoon for check-in. I had misplaced my credit card in Vienna and indicated this at the front desk. A young man who was working put me in contact with VISA, and I got this situation taken care of w/o problem in a matter of minutes. I didn't even ask him to help me,,,he just dialed the number on his own. Very good service.
The hotel is very clean and all the folks there were very polite and concerned with good service.
The location is a bit from the main attractions, but I got a very good rest there. Quiet place.

Breakfast was pretty good. Bacon could be a little more crispier. And all the places in Italy need cream for coffee, not just skim milk!!!

  • Stayed: April 2014, travelled as a couple
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1  Thank max55857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

This hotel is outside of Rome but very close to the train station. There is not a lot going on in Gemelli, but if you just need to get some sleep its pretty good. The hotel also has a bus that goes into the city as well.

  • Stayed: May 2013, travelled as a couple
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3  Thank Shem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Rome Central Park

Address: Via Giuseppe Moscati 7, 00168 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#144 Luxury Hotel in Rome
Price Range: £80 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Rome Central Park 4*
Number of rooms: 163
Official Description (provided by the hotel):
The Courtyard Rome Central Park Hotel is conveniently located near the Vatican City and S. Peter's Abbey and offers everything you would expect from a 4 star conference & leisure hotel whether you are in Rome for business or fun. ... more   less 
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Also Known As:
Courtyard Rome Central Park Hotel Rome
Central Park Roma Rome
Central Park Roma Hotel

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