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“Just like home”

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Courtyard by Marriott Rome Central Park
Ranked #255 of 1,256 Hotels in Rome
Certificate of Excellence
Montreal
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Just like home”
Reviewed 28 June 2014

Very nice Courtyard. Basically, this Courtyard attains the same level of a typical full service Marriott in Canada or the USA. Large, well appointed rooms, decent breakfast. Helpful, friendly staff at the front desk. If you're feeling a little 'Europe'd Out' and need the creature comforts and standard you're used to in North America, then this is the place. Did try Moscati, the restaurant and didn't like it. Overpriced and poor quality. Instead go to a little Taverna nearby. 7-10 minutes walk where the food is simple yet amazingly good. You'll be treated like one of the locals (that's a good thing.). Train station close by will take you right to Vatican City in a few minutes. The fitness center is lacking.... Small, needs an Elliptical or two, and needs a selection of free weights. It's also too small. Maybe not a big deal if you're on vacation , but I'm always on business trips so the fitness room is of high importance to me. Hotel's location is inconvenient as it's in the 'sticks', but the accessibility to the train makes up for it. Other than the hotel's location and the sub par fitness room, everything else about the place is working well.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank montmurf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
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Lancaster, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2014

As you have seen with other reviews this hotel is outise the city and is accessible by the FM3 line changing to the Metro. The map the hotel provides does a good job showing the various options around the city. If you do have a tuypcial Roman city downtown your only option to return will be using a taxi at roughty 20 Euro. Their breakfeast (ncluded in our rate) was very good.

Room Tip: You want a room facing the front as you can see St Peters
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 June 2014

I was surprised being a four star hotel this one is using plastic cups instead of glasses. Most of the staff are helpful although Francesca seems to be not accomodating. We requested and paid for extra bed at about 12noon and when night time came we have to go down and request for it again. Location is not very good if you want to be in Vaticano area. Euro3 cost you for the shuttle bus but the time is not very convenient for us. Hotel is clean though.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhoy969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Manager at Courtyard by Marriott Rome Central Park, responded to this review, 22 June 2014
Dear Guest,

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Rome Central Park.

You indicated in your response that was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Sincerely,
ANTONIO DE SANTIS
Director of Operations
Marriott
cy.romcp.room.div.mgr@courtyard.com
003906355741
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

We stayed at the Courtyard By Marriott Central Park and had a great stay. The property is very well maintained and the rooms are extremely clean. The staff was exceptional. They were very willing to help us with our daily plans. They set up up transportation each day for us and provided us with valuable input about our plans. The property is not conveniently located and is a 15 euro cab ride to most tourist sites.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tigersallin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2014

At first I thought this hotel would be ok to stay. I read the reviews about the location and thought that I would be able to deal with it. If you are looking for a location close to everything or easy to get to then this is not the place for you.
Also, be warned that the hotel gives you unexpected cold showers!! has issues with the water pressure and keeping hot water flowing. The front desk manager and the maintenance staff told that when other users turn on/off water that it will make my water go hot/cold. This should not be an issue for a hotel!! I did change rooms only to have the beds roll around because the floors are wood. The shower had the same problem and the shower head sprayed out of the back which caused bad water pressure.
The beds were extremely hard even though Marriott went to a newer bedding standard
The best advice I can give you is to pay the extra money to stay in the heart of Rome. The metro is easy to use and find.
I want to say that Francesca and Teresa were awesome!!

Room Tip: Ask for a room facing St Peters square.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direzione H, Manager at Courtyard by Marriott Rome Central Park, responded to this review, 18 June 2014
Dear Mr Michael,

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Rome Central Park.

You indicated in your response that was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Sincerely,
ANTONIO DE SANTIS
Director of Operations
Marriott
cy.romcp.room.div.mgr@courtyard.com
003906355741
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mount Airy, Maryland
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 June 2014

This hotel met all my meeting needs. They were able to accommodate my last minute changes and additions. The staff was extremely helpful and accommodating. The catering staff was wonderful. All my attendees raved about the food.

The location met all my needs while being close enough to the sights that they weren't difficult to get to (especially since the hotel provides a shuttle) yet far enough away that it didn't break our budget.

In additional to the 2 meeting planners I worked with, the front desk staff was extremely helpful as well.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OIrlando, FL
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2014

If your expectations are set correctly this is a great place to stay while in Rome. This hotel is NOT in central Rome. You will not walk out your hotel door and walk to the sites. But you also won't have the panhandlers or filth of central Rome when you walk out the front door either. This is in a pleasant suburban area with a nice view of Vatican City.

This hotel is a short train ride and metro hop to most of the sites. Depending on how you time the trains you can be in central Rome in 20 - 40 minutes. If you are in Rome to visit the Vatican this is a great option as it is probably closer than if you stayed in Central Rome. And, much more affordable. The hotel does have a shuttle that will take you to Vatican City, but we found it more convenient to use the train. The train station is right next to the hotel and runs frequently.

For us it was a great option. We enjoy using public transport when on vacation as it adds to the 'local' feel of a place. But, if you do not enjoy this, don't stay here.

The photos are an accurate representation of the hotel. We wandered the local area for restaurants and enjoyed good meals nearby the hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hedgebet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Rome Central Park

Property: Courtyard by Marriott Rome Central Park
Address: Via Giuseppe Moscati 7, 00168 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#140 Luxury Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Courtyard by Marriott Rome Central Park 4*
Number of rooms: 163
Official Description (provided by the hotel):
The Courtyard Rome Central Park Hotel is conveniently located near the Vatican City and S. Peter's Abbey and offers everything you would expect from a 4 star conference & leisure hotel whether you are in Rome for business or fun. ... more   less 
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Also Known As:
Courtyard Rome Central Park Hotel Rome
Central Park Roma Rome
Central Park Roma Hotel

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