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“Beautiful hotel.”

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Crowne Plaza Rome - St. Peter's
Ranked #195 of 1,257 Hotels in Rome
Certificate of Excellence
Derby, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful hotel.”
Reviewed 13 April 2014

Stayed here with my partner for four nights last year. We were told by our travel agent that there was a bus that would take us from the airport to the hotel as it is fairly far away yet when we arrived there was no bus and no information as to where we needed to go. Eventually we asked in a small shop for some help in which the gentlemen told us what number bus we needed to get on and where to get off etc. After an hour and thirty minutes travelling we were lost and ended up getting a taxi. First impressions of the hotel was that it was beautiful and very posh compared to what we normally stay in. We were given our room keys and told about the spa and other facilities etc. Our room was massive, and the bed was extremely comfy (we ended up having a quick nap)! Breakfast was lovely, and there was a large amount of choice for us to eat. We explored the spa during one of the first mornings there and were very happy with the help and facilities that were included in our stay. On the morning of our check-out hotel staff were more than helpful and eventually we found our shuttle bus to the airport! Overall our stay at this hotel was lovely and would definitely recommend although the location was a little far out.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jess_6933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 14 April 2014
Dear jess_6933,

Thank you for your 5-stars review and for your positive feedback!

We are thrilled to hear that we met your expectations and that you loved our beautiful hotel, massive room, comfy beds, spa facilities, helpful staff.

We are sorry to read the problems encountered with the airport shuttle upon arrival, maybe due to the lack of information received by your travel agent. Allow me to put on record that we provide an airport transfer which is useful and cheaper than a local taxi (14 euro each).

Journey time aprox 30 mins. This service must be booked 12hrs in advance (please reserve and drop an email to: cpstpeters@hotel-invest.com).

Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.

With kind regards,
Davide Grilli, General Manager.
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ny
Level Contributor
210 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 11 April 2014

Hotel is not in a good location if you want to explore Rome by foot, but they do have a shuttle.
The hotel seemed worn out and the hallways are dark. Our room also had a burning smell. The bedroom and bathroom didn't seen very clean but that may have been due to it not being up to date. Seemed to be a lot of tours and flight crews staying here.
We would not stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank acaida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 15 April 2014
Dear acaida,

Thank you for your recent review following your stay with us.

We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their experience on this site.

Please rest assured that we will review your comments and take any action we feel is required.

I very much hope that we can yet encourage you to stay with us again so I can put your above concerns to rest.

Kind regards,
Davide Grilli, General Manager.
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Stockholm, Sweden
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 April 2014 via mobile

Stayed here at a family visit to Rome and choose it because they had a swimmingpool. The leisure area og this hotel is very nice. Shuttle to the city worked fine. Breakfast could be much better as well as the rooms which should need an update. But it was clean and the staff were nice in all interactions. With my family I should stay here again, but for romance in Rome I should stay at a hotel where I dont need transport to the sights.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Petri Johannes D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 14 April 2014
Dear Petri Johannes D,

Thank you for your feedback following your recent stay with us.

I'm delighted to hear that we met your expectations and learn your appreciation about our Hotel, nice staff, cleanliness.

It is our goal to consistently provide customer satisfaction and your comments are very important to us.

We very much hope to have the opportunity to welcome you back to the Crowne Plaza St. Peter’s on your next visit to Rome!

Kind regards,
Davide Grilli, General Manager.
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Prague, Czech Republic
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 April 2014

Overall the place is nice, the room was large and the beds were confortable with the usual million cushions to pick from. Same can be said for the bathroom, unfortunately then you start noticing small annoyances:
Half the electrical sockets were broken so I had to use the complimentary kettle on the floor which leaked over my hand when I poured it. The IPOD charger looked ok except when i checked it properly the metal pins were broken so not sure what damage it would have done if used. The taps in the bathroom had lost all their chrome and were half silver half gold and from the shower looking up i could see the ceiling with cobwebs and dust - not what you want to see when you are trying to get clean. As WeD mentioned: a bit disapointing for a CP.
Breakfast, lunch, staff were all nice.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gdifelici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 7 April 2014
Dear gfifelice,

Thank you for taking the time to share your comments.

We are very happy to learn that overall the Hotel was nice, the room large and the beds comfortable.

On the other hand, we are terribly sorry to learn your problem experienced with sockets and multi charger. Please be so kind to drop me an email (grilli@hotel-invest.com), with the room number occupied during your stay in order to check personally and fix it if necessary. We have discussed the points you have raised with our Housekeeping and Engineering. We know they share our vision of providing the best guest experience possible, and we are confident they will take the necessary steps to continue to improve their services and they will be more vigilant to be sure that similar inconvenience will not be repeated in the future

We very much regret that you did not report the issue during your stay, as he would have made every effort to solve all points you raised.

Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.

With best regards,
Davide Grilli, General Manager.
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Riyadh, Saudi Arabia
Level Contributor
137 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 22 March 2014 via mobile

...knowing other CP (I am Platinum at IHG) room is ok, but bathroom needs improvements. Take the breakfast arrangement they offer at check-in (EUR 14/day/pax), we found it worthwhile. Hotel offers transport to city (1,50), but taking public transport right of hotel (1,60) makes more sense and gives you more flex.

Stayed March 2014, travelled with friends
Helpful?
2 Thank Dina_and_Juergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 24 March 2014
Dear We D,

Thank you for taking the time to share with us your feedback and to have chosen our Crowne Plaza Rome St. Peter’s for your stay in Rome.

As Ihg Rewards Platinum member you are of extreme importance to us.

We are very sorry to read that you missed completely to mention the last renovation and refurbishment in a new contemporary style of the lobby, reception, restaurant, relaxing area, rooms and the bar. I have noted your comments about bathroom. We will of course take this on board when we will have the opportunity soon to refurbish. We have already prepared some new bathroom samples and they look fabulous.

We know that every stay experience is different and we always take seriously any feedback and comments.

Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Crowne Plaza Rome St. Peters again in the future.

With Kind regards,
Davide Grilli, General Manager
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Picton, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2014

Just spent 3 nights there and thought it was great. The breakfast package was amazing and they had the best coffee I have ever had. Rooms were big and staff friendly. I would highly recommend it. Good shuttle bus from hotel also and a good Italian restaurant just next door.

  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
3 Thank Joyce J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 24 March 2014
Dear Joyce J,

Thank you for taking the time to share with us your feedback and to have chosen our Crowne Plaza Rome-St. Peter’s.

We appreciate the fact that you found our Hotel “A good place to stay”, with amazing breakfast, comfortable rooms and friendly staff.

We very much hope to have the opportunity to welcome you back on your next visit to Rome!

With Kind regards.
Davide Grilli, General Manager.
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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 March 2014

I cannot find the right words to express how delightful our stay at the hotel was. Staff was ultra professional - always happy to help and their Italian humour is hilarious! It takes 15 mins with the bus to get to the city centre which is not bad at all. Please do spend some time at the hotel bar at night as you would be pleasantly surprised by the exquisite atmosphere - the pianist and the super professional bartender who look after your comfort.
I definitely recommend this hotel!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grillid, General Manager at Crowne Plaza Rome - St. Peter's, responded to this review, 11 March 2014
Dear Denise S,

Thank you for your kind words following your recent stay with us at The Crowne Plaza Rome-St. Peter’s.

I was really pleased to read that you all enjoyed your stay with us and really liked the facilities and service we provided you with especially in our Bar.

We always strive to ensure we provide the very best of service so to read your kind comments is very much appreciated by myself and the brilliant team.

Please do come and stay with us again which I hope is very soon.

My kindest regards,
Davide Grilli-General Manager
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Additional Information about Crowne Plaza Rome - St. Peter's

Property: Crowne Plaza Rome - St. Peter's
Address: Via Aurelia Antica, 415, 00165 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in Rome
#105 Business Hotel in Rome
#115 Luxury Hotel in Rome
#224 Romantic Hotel in Rome
#245 Family Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Rome - St. Peter's 4*
Number of rooms: 308
Official Description (provided by the hotel):
An upscale hotel with a tranquil garden, an outdoor pool and convenient transport links to Rome’s historic heart. Crowne Plaza® Rome - St. Peter's hotel offers guests easy access to the city centre via our scheduled shuttle service or public transport just outside the hotel. If you're travelling to or from Fiumicino Airport (FCO), reserve your seat on our shuttle bus or book a private transfer. Closest metro station Cornelia is just over 1km from the hotel. World-famous attractions such as Rome’s Vatican Museums and the Sistine Chapel – home to Michelangelo’s spectacular frescoes – are all within reach. The hotel is just steps away from Villa Pamphili city park and a few minutes from the old neighbourhood of Trastevere. Business travellers have access to a 24-hour Business Centre and 13 modern meeting rooms. Our dedicated Crowne Plaza Meetings Director takes care of all your event needs. The hotel is Completely Connected, and our Fast & Fresh meal options keep you focused and productive. Our airy rooms offer balconies and free WiFi and a Sleep Advantage® programme, including premium bedding, Quiet Zones and Guaranteed Wake Up Calls. Sip a drink in our relaxed poolside bar, enjoy Italian or international cuisine in our full-service restaurant. Pamper yourself in our wellness centre which is open to all guest over 16 years of age. ... more   less 
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Also Known As:
Crowne Plaza Rome St. Peter`s Hotel Rome
Crowne Plaza Rome St Peters
Crowne Plaza St Peters

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