We arrived two hours earlier than check in, our room was ready for us. The receptionist was efficient and attentive and recognised our Platinum status, we were upgraded to a pool view with a balcony on the top floor, although I believe these can be requested so my advice is to do so with a quick email pre-trip. We were then taken through public transport arrangments and booked the fantastic hotel shuttle for the evening (more like coach). We weren't offered a newspaper, late checkout or a drink on arrival which is customary for Prioirty Club members, however we were given some restaurant discount vouchers which we utilised during our stay.
The rooms were lovely, very cosy. Not huge but big enough to settle comfortably for a week. Major downside for me, my boyfriend didn't care, the air con wasn't cold at all! On it's lowest temperature it was more of a fan. Lots of cold showers and sleeping with just a sheet were needed! When I mentioned this to reception I was told 'it's Italy, this is how it is'... well it's a 4 star property and under the Crowne Plaza brand... so I expected more. Anyway, not the worst thing in the world! The bed was HUGE. It was bigger than a King and the most comfortable and relaxing I have genuinely ever slept in (excluding a gorgeous luxury bed in the Peabody, Florida!). Just what you need after walking miles and miles. Had 6 perfect nights sleep and needed every second. We had a sofa and a table, with an iphone charger dock- brilliant touch and saved us using plugs/chargers/wires... the ligthing was fab, the tv was small with poor signal- as usual only CNN and BBC World news for the Brits... but I don't go on holiday to watch tv!! We did hire a a film one evening (12 euros) and I have to say it was much needed- we walked to the left of the hotel for around 15 mins, found a pizzeria... took a couple of pizzas and snacks back and had a much needed night in. The balcony, whilst small, was nice to eat brekkie on.
The pool was amazing, deep, huge and well looked after. It got VERY busy around the pool and there are lots of sunbeds but some days we had to wait a while. This was no problem but just a warning- if you plan to have a 'pool day' start early. The cafe bar area around the pool was great, cheaper than the restuarant with club sandwiches, pizza etc. Basic lunchtime food, all very tasty and around 10 euros. One of the most disappointing things to happen though was on a sunny Monday morning... there had been a few clouds, it was still 94 degrees and there were around 70 people around the pool- the hotel chose to close the poolside bar. They then sent a very rude member of staff to take drinks orders. When we asked for food he just rudely said 'no, go to resturant if you must eat'- I explained the facility is included in the price of the hotel, that we were all in swimming attire and that the restuarant was more expensive. He was rude and swore under his breath. At which point I went straight to reception and reported him. I was pleased with the outcome- they took our food orders and several other parties. We all ate around the pool bar- then later in the day they actually opened the pool bar (most likely noticing that it was busy enough to be constantly used!). The waiter unfortunately served me again on my last day and was very rude, to a point he almost spilled my left over pasta on me he was in such a huff to get away!! I found this amusing though, particularly since he didn't get a tip.
The resturant is BEAUTIFUL. We ate in there twice, once at night and on our very last afternoon. Highly recommend the pesto pasta and seasonal curry. It's reasonably priced, around the same as the restaurants around the hotel, but drinks are more expensive.
Overall the hotel is a slice of luxury in a beautiful historic city. It is a little further from the centre of Rome but in the heat of deep summer I would NEVER stay in the centre- you need a pool and a comfortable spacious room to come back to- not a fan above a boiling bed! Lots of the city centre hotels we saw were run down and above shops/attractions. The Crowne Plaza stands out on it's own.
Transport wise it wasn't all easy... the hotel shuttle is great but only goes to the Vatican in the morning and along the river in the evening. Having said that it's a short walk from the Vatican to the Metro which connects most things. We found that the Metro and then a public bus to the hotel was unreliable. The metro to Corneilia was fine, but several times we had to jump in a ten euro taxi at the metro station as the bus was full/didn't turn up and was infrequent. This was irritating as a taxi from the centre was only around 15! My advice- budget for a taxi home everyday. It's lovely, quick and hassle free! totally different in the cooler month, treking around is easier :) This hotel is not meant to be in the centre- but we went to the centre once and sometimes twice a day and it was no real issue, just a bit tiring after such long and hot days!
The last thing to review is the Spa... well it's lovely :) Unfortunately the jacuzzi was broken for the whole week we were there and was a prime reason for us picking the Crowne Plaza... there were no apologies from spa staff until I asked why we weren't told when it would be fixed... the answer was 'no idea'. Not a nice lady! The other staff seemed courteous but one or two need to go on a customer service course! The Turkish Baths, sauna and plunge pool were all fantastic though. You have to wear a silly shower hat, never done that before in any other Crowne Plaza but when in Rome...
The surrounding area was residential/academic. To the right there is a restaurant called Arturo, it was really very good! Expensive though... to the left there is a short wak to a few cafes and shops, all for locals. Worth a wander though.
Overall, I would return tomorrow if I could. I miss it already.
- Official Description (provided by the hotel):
- An upscale hotel with a tranquil garden, an outdoor pool and convenient transport links to Rome’s historic heart. Crowne Plaza® Rome - St. Peter's hotel offers guests easy access to the city centre via our scheduled shuttle service or public transport just outside the hotel. If you're travelling to or from Fiumicino Airport (FCO), reserve your seat on our shuttle bus or book a private transfer. Closest metro station Cornelia is just over 1km from the hotel. World-famous attractions such as Rome’s Vatican Museums and the Sistine Chapel – home to Michelangelo’s spectacular frescoes – are all within reach. The hotel is just steps away from Villa Pamphili city park and a few minutes from the old neighbourhood of Trastevere. Business travellers have access to a 24-hour Business Centre and 13 modern meeting rooms. Our dedicated Crowne Plaza Meetings Director takes care of all your event needs. The hotel is Completely Connected, and our Fast & Fresh meal options keep you focused and productive. Our airy rooms offer balconies and free WiFi and a Sleep Advantage® programme, including premium bedding, Quiet Zones and Guaranteed Wake Up Calls. Sip a drink in our relaxed poolside bar, enjoy Italian or international cuisine in our full-service restaurant. Pamper yourself in our wellness centre which is open to all guest over 16 years of age. ... more less
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- Also Known As:
- Crowne Plaza Rome St. Peter`s Hotel Rome
- Crowne Plaza Rome St Peters
- Crowne Plaza St Peters