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“Excellent for novice travellers”

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Best Western Hotel Spring House
Ranked #163 of 1,271 Hotels in Rome
Certificate of Excellence
Reviewed 23 June 2014 via mobile

Caters to American and other English speaking guests. Easy access to Metro Cipro stop. Right by Vatican wall and easy walk to St Peter's . Rooms were spacious. Beds extremely comfortable. Free wifi that was very fast. Breakfast included for price

Stayed: June 2014
Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this reviewResponded 30 June 2014

Dear Guest,
Thanks for dedicating part of your time to share your feedback with other travelers.
We are content to read you have enjoyed your stay and that we satisfied your expectations.
So glad that you undrlined the comfort of the rooms and the amenitiies in our hotel.
We do hope to be again your choice on your next trip to Rome, in the meantime please accept

Kindest Regards
Customer Care Department
Best Western Hotel Spring House

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314 - 320 of 1,321 reviews

Reviewed 23 June 2014

If you want a base near the Vatican in an area where there are not too many tourists and where the restaurants are frequented by locals this is the place for you! This was our second visit here and we loved the service and the helpfulness of the staff this time every bit as much as we did before.
Like many city centre hotels the rooms are quite small but they are well maintained and comfortable.The new breakfast room was very pleasant though it did fill up at times so that we had to wait a minute or two. However the breakfast itself was fine and the espresso superb.
Other people have written about the close proximity of the metro which is a great plus but there is also a great ice cream shop on the way with so many flavours to choose from that you can easily be spoilt for choice.

  • Stayed: June 2014, travelled as a couple
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Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this reviewResponded 30 June 2014

Dear Guest,
Firt of all thanks for having been your choice once again.
It is always more a pleasure reading the our guests came back and theenjoyed their stay even more than the first time. We keep on working to do it better ;)
We are vert happy that you liked the new breakfast area: more spacious, brighter and connected to the american bar.
As you underlined the area offer plenty of good local restaurants and some superb ice cream shops just round the corner.
Our location is always very appreciated.
Looking forward to welcoming you again and let you feel home.
Best Regards
Customer Care Department
Best Western Hotel Spring House

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Reviewed 20 June 2014

We moved to the Best Western from the Kennedy Hotel, Best Move we made. Location was excellent in particular The Location being so close to the Vatican.

Excellent Service & very Friendly People. Excellent Service for the 4 Day's we where their.

Had a wonderful & Safe stay.

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  • Stayed: May 2014, travelled as a couple
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1  Thank Carole O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni pubbliche at Best Western Hotel Spring House, responded to this reviewResponded 24 June 2014

Dear Guest,
We want to thank you for letting us know your approval. We are always very glad to receive positive feedback but we are even happier when we read that everting was perfect.
I am so pleased that you appreciated our staff and the quality of the services offered!: and that we are resonsible for your "fantastic stay".
We ll be waiting for you again for your next trip to Rome.
Warmest Regards
Customer Care Department
Best Western Hotel Spring House

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Reviewed 14 June 2014

This hotel is well located near the Vatican Museum, the Rome Subway and Bus lines. The staff was very friendly and helpful. The breakfast was pretty good, although the breakfast room was small and in the basement. It was reasonable priced. I would not hesitate to recommend it to anyone looking for a reasonably priced hotel in Rome.

  • Stayed: March 2014, travelled with family
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Thank MarkTwain1910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this reviewResponded 24 June 2014

Dear Guest,
Many thanks for your lovely review and for the intntion of recomending us to others.
The quality of the breakfast, the professionalism of our staff and the location make our hotel the right place for a "great stay" Thank you. !!!! We are so proud of it.
We are glad to inform you that after some work of refurbishments we renotated the hotel and the breakfast room is not anymore in the basement but on the ground floor as long as a new, bigger and brighter american bar next to it.
We hope to welcome you again.
Kind regards,
Customer Care Department
Best Western Hotel Spring House

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Reviewed 13 June 2014 via mobile

Near to Vatican, clean, kind stuff...good value for money having on mind the prices of the Hotels in Rome. Taxi is cheap so location is not a problem. It was a good choice..................
........................

  • Stayed: May 2014
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1  Thank Iskra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this reviewResponded 24 June 2014

Dear Guest,
thank you for choosing the Best Western Hotel Spring House.
We are so happy at reading that we were the right choice. It s always a pleaure to read positive feedback
Location of the hotel , staff kindness, room cleaness made the best choice for your stay and we are proud of it.
Hope to see you soon in the future in our hotel.
Best Regards
Customer Care Department
Best Western Hotel Spring House

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Reviewed 6 June 2014

Our family of four (2 adults and 2 grown children) had a wonderful stay at Spring House. Recently updated interior, a little more modern feel. Very clean, very friendly staff. Breakfast was good. We had 2 connecting rooms with a small balcony. Vatican wall is in sight, a block away. Brief 5 minute walk to the metro, lots of little restaurants. Yes the showers are small, but that is the only negative, I'll take that any day.

  • Stayed: May 2014, travelled with family
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2  Thank SM J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this reviewResponded 24 June 2014

Dear Guest,
Thanks for choosing us for your stay in the eternal city :)
It 's very important for us to get feedback because it helps us to focus on our strengths and our weaknesses and to understand if our efforts were successful. I understand that with you our goals have been reached.
It a pleasure for us reed that you liked our Hotel and the new look, and that you enjoyed our position so close to the Metro Station, theVatican Museums and the St. Peter Basilica. This allowed you to do not miss the tour at the Vatican and Sistine which is one the must in Rome.
We also very glad that you appreciated our Family Room with joining door and balcony, which is just one of the type of room we have in the hotel.
We hope to be your choice again next time!
Best Regads
Customer Care Department
Best Western Hotel Spring House

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Reviewed 5 June 2014

I stayed here with 2 other friends as our first stop in a 10 day whirlwind trip of Italy. We arranged in advance for the hotel to pick us up at the airport, which they did promptly and as promised. Also, very nicely, I had emailed with them and they set up a reservation for us at the Borghese gallery (since we were using the Roma pass we couldn't book our reservations online and none of us had international phone plans to call for ourselves).
The room was clean, bright and quiet. They provided 3 separate beds, as requested, and provided enough pillows for all-we did take advantage of the pillow selection they provided.

We had breakfast at the hotel every morning, which was good and typical of what we came to expect from our hotel breakfasts: pineapple (which oddly was at every hotel), yogurts, granolaly cereal, pastries, croissants (which also was at every hotel), and freshly made coffee (I had my first cappuccino). They were redoing the eating areas/bar while we were there, so I'm not sure how they turned out.

The location was a little separated from the main ancient Rome sites, but you can walk to them-though it takes a while, but we weren't in a hurry and it's nice to stroll and try to take it all in on the way back. We also rode the metro into the heart of the city very easily and quickly. The best part of the location was how close it was for the Vatican. We were at the museum entrance within a few minutes.

Overall, it was reasonably priced, in a quiet neighborhood, easy access to the metro (though walkable to the main ancient sites), and the staff was very friendly and helpful.

  • Stayed: May 2014, travelled with friends
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Thank adrienne322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ccspecialist, Responsabile relazioni con la clientela at Best Western Hotel Spring House, responded to this reviewResponded 18 June 2014

Dear Guest,
Thank you for your lovely review and the positive feedback that we all have appreciated and we are pleased to read that you also enjoyed the hotel position being so close to the Vatican Museums and Sistine Chapel ( actually three minutes walking from them ).
It is also a pleasure to read that you liked our good breakfast and the many products offered.
Our staff, as you underlined, is always willing to help and assist our guests before their arrival, during their stay and after departure. We really care about our guests.
Hope to see you soon in Roma.

Warmest Regards
Customer Care Department
Best Western Hotel Spring House

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Spring House

Address: Via Mocenigo 7, 00192 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service
Hotel Style:
#115 Family Hotel in Rome
#244 Romantic Hotel in Rome
Price Range: £68 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Spring House 3*
Number of rooms: 77
Official Description (provided by the hotel):
Our location in the center of Rome, walking distance to the Vatican, Saint Peter's Basilica, Sistine Chapel and much more of historical Rome,international standard of quality and Italian hospitality are what make up an unforgettable stay in Rome. The Best Western Spring House's recently renewed and renovated style give you the ultimate "home away from home" experience, whether visiting for business or leisure. ... more   less 
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Also Known As:
Best Western Rome
Rome Best Western

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