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35 - 40 of 842 reviews
Reviewed 2 March 2019

We had reservations for a family of four. 2 adults and 2 children. I requested adjoining rooms for better access you our 7 year old twins. Upon our arrival when I provided our family name, staff immediately stated that they were expecting us as they had reserved a newly renovated apartment for us. Beautifully renovated in marble, balcony, kitchenette with a washer. Pretty big space for European standards. The only down size, small bathroom, very small and uncomfortable shower, pretty confined. Breakfast is continental, but enough to get the day started. The dining room and terrace are beautiful as the main lobby with its original floors. Everyone in the staff was helpful and friendly, going out of their way to assist their guests. We were surprised on the easy access to Manzoni Metro Station. We also had a lovely morning walk from the hotel to the Colosseum with the kids, easy straight shot and about 15 mins. If it weren't for the bathroom, I would have rated it a 5 stars.

Date of stay: February 2019
2  Thank Mirta L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 February 2019 via mobile

I will start out by saying that it takes a lot for me to do a review- or a bad one anyway.

The staff at this establishment are very sweet people - extremely helpful. They are literally the only good thing about it. Simone is so, so sweet.

This hotel has the hardest beds I have every slept on in my life. Our backs hurt the entire trip because of it.

The walls of this hotel are PAPER thin. You can heat everyone in the next room talking, and all the maids cleaning the room next door way earlier than you are wanting to wake up.

There was banging, drilling, and hammering starting as early as 7:30am every day. As Americans, it sucked having jet lag and trying to sleep with all of the noise.

So. Much. Trash. - but that’s anywhere in Rome.

If you’re looking for a quiet place to stay where you can rest and get a good nights sleep, this is not it.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank coachmekristina
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Carlo P, Direttore at Hotel Donatello, responded to this reviewResponded 28 February 2019

Thank you Signora Kristina, we are sorry and surprised to learn such as bad comments.
The room you occupied is a new renovated and beds are hotels fireproof, same in all other hotel rooms.
So far no other guest complained for beds, matrasses or noises.
In order to upgrade your accomodation we have assigned a room with balcony, 4th floor overlooking the patio
garden.
I am surprised that during the whole stay you did not find the time to report your comments to me but you have found it after your departure..... not giving me the opportunity to be able to improve your stay.
Kind regards.
Carlo Prete


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2019

When we arrived I noticed the graffiti covered outside walls and trash waiting for pickup - not a good start. However upon entering the small reception area, we were greeted by two very competent greeters at reception. The area was quite crowded yet they processed all of us to our rooms speedily. This is a budget class hotels so I didn't expect much. The room was small but clean with a TV with all italian stations and telephone. The bathroom had a small shower. Anyone with height or girth would have trouble getting in it. The breakfast buffet was minimal but included with the room. The desk receptionist could not be more helpful with directions, restaurant recommendations, and taxis. It was about a mile walk to the Coloseum, very handy. All in all being a budget hotel it was more than adequate.

Room tip: For a quiet sleep ask for a room in the back.
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Carlotta M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 February 2019

We spent 4 nights there a year ago as part of the Gate 1 travel company tour. Friendly staff that were very helpful. Nothing fancy, but certainly comfortable. Conveniently located to get to public transportation or walk into areas of Rome.

Room tip: Ask for rooms not facing the street.
Date of stay: March 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Nancy L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 February 2019

Nice budget hotel. Location was spot on. Clean rooms and extremely helpful staff. Perfect for the budget traveler close to public transportation. Breakfast included with our stay that consisted of rolls,sweet cake, coffee and juice, just enough to send us on our way. We enjoyed our stay and would stay again.

Date of stay: January 2019
Thank Nancyflyaway
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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