Great breakfast to start the day. rooms were clean, staff friendly, great location. Only concern was the last night we were there we went to bed early. Locked the door securely was woken by a light coming in at 11pm. When we got up the door had been opened. Someone with a master key had entered our room. Maybe they thought last night before check out we were out. When we question the staff on duty we were given all these lies about how maybe the night staffer had checked to see if the doors were locked. LOCKED he opened it with a master key and attempted to enter except I turned the light on.And except we were there I expect we would have had our bags rifled through. Yes it has its advantages but a master key does not help you feel safe. I recommend not just locking with key and latch but put a suitcase up against the door when you are asleep. Also DO NOT leave valuables in your room. If they can use a master key to enter then even the safe they would have access to.
I am not happy with them brushing off the incident. Imagine checking out you have packed your bags night before went out had a lovely dinner only to find after a long flight home that you were robbed.
- Official Description (provided by the hotel):
- albergo storico della capitale che da oltre 60 anni si distingue per la cortesia, i servizi e l'accoglienza. Gestito ininterrottamente dalla stessa famiglia romana (fam. Alessi) coniuga la tradizione e l'esperienza nell'ospitalità con la modernità dei conforts.A disposizione degli ospiti anche una pratica e comoda Agenzia di Viaggia interna che vi saprà aiutare nella pianificazione dei dettagli del vostro soggiorno nonchè nella prenotazione di gite, tours e visite guidate dentro e fuori Roma.Particolare la colazione a buffet servita nella sala panoramica del quinto piano! ... more less
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- Also Known As:
- Rimini Hotel Rome