If you're looking for a run of the mill room, this place will do. Although the A.C. wasn't working in my room, Fabio upgraded me to one of the newer suites on the updated end of the hotel and boy what a HUGE difference! The newer room is quite nice and very modern vs. the traditional room I had the night before. I must say, the older wing could use quite a revamp too! Wonder if the owner will get around to that... nevertheless, I had a wonderful experience as the front desk receptionists, Lapo and Fabio, were OUSTANDING and went above and beyond the call of duty to ensure that my stay was pleasant. Honestly, I truly believe they run the joint where their rude colleague fell short, they stepped in. As a solo traveler, it felt like I had a personal concierge at my beckon call. Everything was taken care of, from my transport, to local eateries, getting around, and personal requests too you name it and the fellas took special care. A very special thank you for making my stay in Rome an especially pleasant one and one that I'll remember always.
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- Also Known As:
- Richmond Hotel Rome