When we called to inquire about availability on a popular week we were told that, as usual, they were quite full, so we did not expect to get a primo room, and did not get one.
Compounding this problem we arrives to a full house off the early New York flight and were told we would get the first room available. We did, and as we were more interested in napping than waiting chose not to wait for an offered better room.
The staff was very accommodating and helpful and of course, breakfasting outside while waiting is very pleasant.
The room, which was in the wing over the desk, should have been left with the Russians when Rocco Forte took over the property.
The room was big enough, and well furnished but its depressing Bronx-like view was depressingly airspace between buildings. Of course, a view overlooking the courtyard can be noisy.
All this was fine but the bathroom was TINY. I had to exhale to fit thru the door and of course there was not space for toiletries of an indigent midget let alone 2 adults, one of whom was a woman.
I understand that bathrooms in old buildings are a very difficult problem; bath in design and expense but what disturbed me was no one, realizing that this was so small, put the effort into laying out shelving, towel bars, hook and more shelves as one would expect a 5 Star property should.
I ended up emptying the tray by the mini-bar and using it to balance on the sink and provide space to put toiletries.
Management knows that they will need to rent this room, not as overflow but as part of their regular room inventory, and knows it is charging fully for it so 5 Star management should spend the time and effort, and a little money designing a solution as to making the space efficient and in keeping with what I expect in a luxury property.
Reading on Trip Advisor other reviews other guests appear also to have issue with the baths.
I love the De Russie. The staff is so Italian charming; the concierge found us good restaurants and were helpful with our transportation. Sitting in the Jardin is memorable and, for me, the location is perfect.
But for me they need to spend some effort on the baths to deserve 5 Stars.
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- Also Known As:
- De Russie Hotel
- De Russie Rome
- Russie Rome
- Russie Hotel Rome
- Hotel De Russie Rome