We stayed at the De Russie for 5 nights in August after a 3 night stay at the Four Seasons in Florence. I mention this, because I spent the entire trip comparing the two hotels. The Four Seasons in Florence was everything you want in a hotel, the De Russie, while nice had several problems. When our driver - in a Mercedes van - pulled up to the hotel the valet let another driver in a Mercedes S550 block him in a way that made it impossible to get us or our bags out of the vehicle until the other driver had left his vehicle had his bags taken and the car pulled away. This was the recurring theme during our stay - whoever appears to be the most important gets service. Overall the staff was indifferent to us the entire stay - never greeted us, asked us if we needed anything, if our stay was ok.
We stayed in a 1 bedroom suite with a connecting room. The connecting room was actually nicer than the suite - generous room size with a nice sized bathroom. The suite was terribly small with a closet sized bathroom. The hardwood floors in our suite meant we heard every step our upstairs neighbors took. For some reason the toilet was squeezed against a radiator, which made it impossible to sit properly on the toilet. I get that you need to make some concessions when redecorating but at this price point I think it's a little ridiculous to ask people to sit sideways to use the toilet.
The garden area bar and restaurant are very pretty, service was adequate, the food was adequate, but not memorable. I would recommend the property, but my experience here was just "meh".
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- Also Known As:
- De Russie Hotel
- De Russie Rome
- Russie Rome
- Russie Hotel Rome
- Hotel De Russie Rome