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Hotel De Russie
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Reviews (1,452)
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1,026
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All reviewsrocco forteconcierge staffvia del babuinogarden bargarden viewspanish stepsbeautiful hotelfour seasonsroom wasn't readyheart of romeluxury hotelborghese gardenseternal citythe location is perfectjunior suitevisit to rometrevi fountain
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620 - 625 of 1,452 reviews
Reviewed 15 January 2014

The terrace and gardens are amazing for a city-centre hotel. The staff are, if anything, over-solicitous! Great Spa. Comfortable rooms and exceptional service.We were given a late check-out with no fuss.

  • Stayed: December 2013, travelled with family
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1  Thank chris d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

Just returned from a Roman Holiday with my husband and two teenage kids..Hotel De Russie has an amazing Reception and Concierge staff that made our stay all the more memorable. Concierge went out off their way to make sure we were directed to the right places to suit our needs.
Rooms were spacious and comfortable. My rating for sleep quality would have been a 5 if not for the very firm beds which we were not used to and which seems to be the standard for all beds in most of Italy. LOCATION was great . We were ALWAYS ALWAYS greeted with warmth and enthusiasm upon leaving and entering the hotel.

  • Stayed: December 2013, travelled with family
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2  Thank N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-DeRussie, Manager at Hotel De Russie, responded to this reviewResponded 9 January 2014

Dear Guest,

I would like to personally thank you for your kind and helpful review. I am very glad that you found that our staff was always professional and welcoming. I am especially happy that the Reception and Concierge in particular exceeded your expectations and were central to ensuring a memorable stay in the heart of the Eternal City. Thank you for bringing to our attention the fact that you found the mattresses too firm. We will keep note of this and make sure to provide you with a softer mattress during your next stay with us. We make every effort to ensure that each guest’s stay is as enjoyable as possible, and we are always happy to personalize the bedding options – offering softer mattresses upon request- in order to guarantee the utmost comfort. Thank you once again for staying at the Hotel de Russie and we look forward to welcoming you back soon.

Best regards,

Martin Elsner
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2014

We stayed there for a get-a-way from the kids :-) And we surely got a way in the most luxurious manner. Its an a amazing hotel, beautiful, elegant and the best service ever. Great waiters, nice room, and the breakfast was the bomb!

  • Stayed: December 2013, travelled as a couple
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3  Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2013

We just got back from Rome where we stayed at the Hotel De Russie. The hotel was very nice, with relatively large rooms for Rome. The bar was great for dinner/drinks/snacks albeit a bit pricey. The Concierge staff was absolutely terrific. Their recommendations absolutely helped to make our vacation special. Our favorite day was our trip to Ostia- the arranged for a wonderful driver, Sergio, and made a reservation for lunch at an amazing restaurant overlooking the Mediterranean. We will definitely stay there again if we return to Rome.

  • Stayed: December 2013, travelled with family
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3  Thank Marcy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management-DeRussie, Manager at Hotel De Russie, responded to this reviewResponded 9 January 2014

Dear Guest,

Thank you for your kind review. I am very pleased to read that you enjoyed our spacious rooms during your vacation and our exclusive bar for drinks and light fare for a truly five star experience in the Eternal City. I am so glad that the concierge proved helpful during your stay and that their recommendations played an important role in ensuring that you had a wonderful, relaxing and hassle-free trip while in Rome. I’m happy that you were able to explore the beautiful historic towns near Rome such as Ostia during day trips organized by our Concierge with the unique chance to savour a meal overlooking the sea at lunch. We truly look forward to welcoming you again during your next stay in Rome!

Best regards,

Martin Elsner
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

We just returned from Rome where we stayed at Hotel De Russie. The service was excellent, the hotel is beautiful, the rooms are spacious and the location is perfect. The have converters for your electronics in each room. The breakfast was wonderful and the staff is so friendly. The concierge was very helpful and got us into some amazing restaurants. I definitely recommend staying there.

  • Stayed: December 2013, travelled with family
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2  Thank HardToPleaseCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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