My wife and I spent three nights at this over priced second rate hotel with first rate prices.
The hotel was dirty, the restraunt was beyond aweful and outragiously expensive. They were so incompetent, they messed up our breakfast order two days in a row and all we ordered was eggs. The last straw though was our experience with the conceirge. We waited in line patiently while he hit on two attractive italian women. When it was our turn, he was so contemptuous and nasty, we ended up just walking away. It was obvious he, like many other people in this hotel and city for that matter, hated americans, but we assumed since we were guests in the hotel, we would at least get some decent service. We have never been treated so poorly and with such contempt. Aside from that, they amusingly all recommended the same reastraunt over and over again when we asked for dinner recommendations, we went to that restraunt to check it out and even though all the other restraunts in the area were packed, this one was totally empty which obviously sent up a red flag. These were just some of the things we found annoying. At close to a thousand dollars a night, this was unacceptable. The icing on the cake is the hotel called us a cab to the airport and told us the cab ride was a fixed rate and when we got to the airport, the cab driver tried to take us for ten etra euros muttering something about the meter, even though there was no meter. Perfect ending to a horrible trip. Rome sucks.
This hotel essentially ruined our vacation. We are writing this review in hopes of helping other travelers avoid this miserable hotel with their miserable staff. One has to wonder that if they hate americans so much, why waste our time accepting our bookings and just do us the courtesy of lying and saying they are booked.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, LoveHolidays, Hotels.com, Agoda, Travel Republic (UK), TripOnline SA, Ebookers, Cancelon, 5viajes2012 S.L., getaroom.com and Evoline ltd so you can book your Hotel De Russie reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- De Russie Hotel
- De Russie Rome
- Russie Rome
- Russie Hotel Rome
- Hotel De Russie Rome