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“Excellent stay!”

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La Griffe Roma - MGallery By Sofitel
Ranked #390 of 1,267 Hotels in Rome
Reviewed 1 August 2014 via mobile

My husband and I loved staying here for 2 nights. The front desk staff was very attentive and helpful. Milena was amazing! They made dinner reservations, and helped us check out later for our evening flight. The door man was knowledgeable about our train times so we got to Termini on time. Breakfast was delicious each morning. We will definitely stay here again if we come to Rome!

Stayed: July 2014, travelled as a couple
3  Thank Rachelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 13 August 2014

Dear Madame, Dear Sir

Thank you very much for taking the time to leave your comments following your recent stay at La Griffe Roma.

We are most grateful for your feedback and it is very rewarding to read that you totally enjoyed your stay with us.

Thank You also for kind words for our Team Members, Milena and the Doorman which is most important aspect to us to make sure our guest can experience a memorable stay.

We sincerely look forward to welcoming you you back to La Griffe Roma very soon. Please do not hesitate to contact me directly should you require assistance for your future stays in the Eternal City.

Sincerely,

Massimo Mainella
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,623)
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451 - 457 of 1,624 reviews

Reviewed 31 July 2014

I have stayed in this hotel part of a corporate conference, its location is excellent as it's near the metro station and surrounded by shopping/restaurants/cafes/...
The hotel is very nice and clean, excellent staff and very nice rooftop restaurant where one can enjoy excellent food and views over old Rome.

  • Stayed: October 2013, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Alain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 13 August 2014

Dear Guest,

Thank you so much for taking your time to post your review on TripAdvisor.

I am most grateful for your feedback, which is such a valuable source of information for us and it helps us monitor the service we provide.

I sincerely hope to have the pleasure of welcoming you again at our property for your next visit to Rome and please do not hesitate to contact me directly.

Sincerely ,


Massimo Mainella
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Luis Horacio H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 28 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 July 2014

I have read many of the reviews posted by other travelers and I agree with most. This hotel is in a great location. We walked almost every where we went. We encountered similar issues with the leaky faucets, loud ac and disfunctional shower. We stayed for 8 nights and found our room a very nice size. The staff was exceptional, specifically Joseph and Gabriel. They offered great advise about where to dine, how to get around the city, and sights to see. We would definitely stay here again.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Rosa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 28 July 2014

Dear Madame

Thank you for having chosen stay at La Griffe Roma for Your vacation in the Eternal City and also for your comments.

I was very pleased to read that you were positively impressed about friendliness and helpfulness of our Team Members and particularly Joseph and Gabriel.

Please accept my sincerest apologies for problem with experienced with the Jacuzzi in your room and I truly wish to thank you for your understanding.

I hope you will come to visit us again in the near future.

Yours sincerely,


Massimo Mainella
General Manager

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Reviewed 23 July 2014

La Griffe is centrally located a short walk from Termini. It is within walking distance to many major attractions and is a block from the subway.
I booked this hotel via email and had mentioned in passing that our stay in Rome was for our honeymoon. When we arrived, we were greeted warmly and informed that they'd taken the liberty to upgrade our room for the occasion. When we arrived in our room a bottle of chilled champagne was waiting and a note welcoming us. The room was 2 levels with a living area with desk, sofa tv and a huge window opening to the busy streets below. The second level had a large bed, closet and huge bathroom with jacuzzi tub.
The decor is sleek and modern. Initially I was taken aback by the hallways painted in dark grays floor to ceiling (by floor to ceiling I mean floors, walls, ceilings). However the in floor lighting is more than adequate and the modern feel was refreshing.
The staff was helpful and friendly. There is a small gym with a couple treadmills and some light weights.
The included breakfast was great and the restaurant staff very friendly and accommodating. The breakfast buffet is on the top floor and the walls open out to the open air. The views over the rooftops of the city are breathtaking.
In the afternoons or evenings the rooftop lounge is a nice place to bring a bottle of wine or, once the bar opens, to order a beer.
Despite being on a main thoroughfare, even with the windows open, the street noise was imperceptible.
We spent a wonderful 7 nights at LaGriffe and would not hesitate to return.

Stayed: June 2014, travelled as a couple
Thank PNP5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 28 July 2014

Dear Guest

Thank you for your excellent review about your recent stay at La Griffe Roma.

I am very glad to learn that we were able to meet your expectations and make your stay as pleasant as possible.

Please do not hesitate to contact us in occasion of your return in the Eternal City, we will be delighted to have you with us for another memorable stay.

Kind regards,


Massimo Mainella
General Manager

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Reviewed 22 July 2014

Stayed in La Griffe for a 4 night break in April. The Hotel is beautiful with fantastic boutique style rooms and super décor. The roof restaurant was wonderful, such fantastic views. The service is top class at all times. The staff are very helpful and go out of their way to be friendly, luckily for us even the doorman spoke a little English, and was so chatty and happy, made you think that all the staff actually love their jobs, which is so rare now a days.
The restaurant was excellent (quite expensive, but well worth one evening meal there for the atmosphere and excellent menu). Breakfasts were just as good (ours was included in price) and were an equally wonderful experience.
The hotels location is perfect, near train station and buses and very close to lots of good restaurants and shops. Would love to go back one day. Highly receommend it.

Room Tip: Our room was very quiet we were on the 4th floor. We did upgrade to a superior room but all rooms...
  • Stayed: April 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Naomi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 28 July 2014

Dear Madame

Thank you for your fantastic review.

Team Members here at La Griffe Roma are the real asset, everybody is focused to ensure a memorable guest experience.

Once again, Thank You for Your precious feedback and please come to visit us again

Your sincerely,


Massimo Mainella
General Manager

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Reviewed 21 July 2014

The hotel is well positioned close to the main railway station and walking distance to the main shopping area.
The staff are very polite and extremely helpful.
They make you feel very special and the quality of the rooms is good.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank orly3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaGriffehotel R, General Manager at La Griffe Roma - MGallery By Sofitel, responded to this reviewResponded 28 July 2014

Dear Guest

Thank you for your kind review and for choosing to stay at La Griffe Roma.

I will immediately share your comment with the entire Team for their great job and excellent attitude.

Make you feel at home is our main objective.

Please come to visit us again and do not hesitate to contact me personally.

Yours sincerely,

Massimo Mainella
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Griffe Roma - MGallery By Sofitel

Address: Via Nazionale 13, 00184 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#158 Business Hotel in Rome
#212 Luxury Hotel in Rome
#297 Romantic Hotel in Rome
Price Range: £140 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Griffe Roma - MGallery By Sofitel 5*
Number of rooms: 123
Official Description (provided by the hotel):
Entwined in an elegant and sophisticated atmosphere in the heart of Rome, la Griffe Hotel is more than just traditional hospitality. The hotel is on Via Nazionale, between Piazza della Repubblica and Piazza Venetia, near the famous fountains of Tritone and Trevi, forming the triangle of Rome’s shopping with Via del Corso and Piazza di Spagna. Ideally positioned to discover the many sights and faces of the Eternal City, with excellent connections to public transport, busses to Vatican City, the Metro (Underground) at 150 m. and near Termini Station.The modern style of interior design is in sweet contrast with the 19th century building and it’s historic location fits it like a frame. The architectural concept is a perfect blend of classic and modern, where luxury and contemporary art surround you in total comfort. ... more   less 
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Also Known As:
La Griffe Rome
Hotel La Griffe
La Griffe Hotel Rome

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