I should have given this hotel only 1 star however I gave a generous 2 because of the location, staff, and breakfast. Other than that, forget it! I stayed at this hotel with family. We chose it because it was close to major historical monuments and Vatican City plus it was the only available hotel that can accommodate 3 people/triple or suite.
We were greeted by very friendly staff. Stefano, Victor, Yomar, Elena, and Willie went above and beyond for us. I can find no fault with with their service at all! The lobby is beautiful, tastefully done and modern. However, it stops right there. We were assigned room 301 and was appalling. The room is very OLD, decor is dated-a cross between the 80's and 90's,not renovated like the other doubles or single rooms in the hotel. To give you an example: neon orange trim! Very ugly! I'm sure the other rooms were updated but the triples needed renovations BADLY! Linens and pillows were sub par. Also, there was this strange sewage smell from the bathroom! 6 night with this smell...Horrible.
I found that the smaller boutique hotels didn't turn on the air condition till the summer compared to larger hotels like Rome Cavalieri which I stayed last time I visited Rome. We didn't mind in the evening since it was cooler and to remove the sewage smell. However it's noisy so we didn't get enough sleep. However, it becomes stuffy in the afternoon if we didn't go out of our rooms.
Breakfast is outstanding. They serve omelets, assorted fruits, eggs, meats, cheeses, juices, prosecco, double espresso, breads , cakes, and so much more. The view from the terrace is nice towards the Vatican.
Again it was the location, staff, and breakfast only that saved our stay. I won't return to this hotel. Going back to Rome Cavalieri! Lesson learned.
- Official Description (provided by the hotel):
- The 4 star Isa Design Hotel Rome is located in the heart of the city, in a 19th century historical building, and at a few steps away from Vatican City, St. Angelo Castle and St. Peter's Basilica. Navona Square, the Pantheon, Spanish Steps, Via del Corso shopping street are just a short walk away. The convenient location combined with the singularity of the interiors and high standard service will grant you a perfect stay in the Eternal City. Isa Hotel is the best expression of a boutique hotel in which a welcoming atmosphere perfectly matches with the luxury environment. Each floor features a unique and high level of style, from classical to design rooms, realized with the best tailor made fornitures and thought by brilliant italian interior designers. Hotel Isa is famous for its panoramic terrace "La terrazza di Isa", a roof garden with an astonishing view of the city and St. Peter's dome, where you can enjoy the rich breakfast or a drink at the relaxing bar. ... more less
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- Also Known As:
- Isa Hotel Rome