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“100% perfect hotel”
Review of Hotel Siena

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Hotel Siena
Ranked #394 of 1,263 Hotels in Rome
Certificate of Excellence
Kent, UK
Level 5 Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“100% perfect hotel”
Reviewed 24 May 2014

Just got back from an absolutely wonderful stay at Hotel Siena in Rome. The hotel is in a great location in the historic centre - walking distance of all the main sights. It is on a road which does not have that much traffic going down it so there's not much noise and there is a wide choice of restaurant in the vicinity. The staff were exceptional - friendly, polite, and all spoke good english and I felt very at home staying there. We were able to check into our room early, and leave our bags in the luggage room after checking out. The rooms were a fair size for a city hotel, with a good sized bathroom which along with the room was decorated in a modern, clean style. The bed was firm and comfortable, and the room had air conditioning and two very large windows allowing fresh air in. The breakfast buffet was very tasty - a selection of pastries, sweet bread and cakes, fruit, yoghurt, cereal, cold meats, eggs, cheese and rolls. I think there was also hot food on offer (bacon & eggs) but I didn't try them. The waitresses in the breakfast room made fresh coffee for us every morning which was delicious. I cannot praise this hotel enough. I wouldn't stay anywhere else in Rome.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank splumpf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arolando1, Responsabile reception at Hotel Siena, responded to this review, 5 June 2014
Google Translation
Gentile Ospite,

A nome di tutto il personale dell'Hotel Siena la ringraziamo per la bellissima recensione.
Siamo veramente lieti di sapere che abbia trascorso un piacevole soggiorno e che ci ricordera'
Sempre per la gentilezza del personale la pulizia e la varieta' della colazione , questi infatti sono i fattori fondamentali che contraddistinguono tutti gli alberghi della nostra catena lhphotels.
Augurandoci di poterla avere come nostro gradito Ospite le porgiamo cordiali saluti

Annerita Rolando
Responsabile Ricevimento
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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398 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Houston, Texas
Level 5 Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 May 2014

Wife and I spent two nights at this hotel in Rome.
Positive: Location was great!
Room was quiet (I wasn't facing the street).
Breakfast was decent.
Rooms were updated.
The shower wouldn't drain, so when we left for the day we told the staff. It was fixed when we got back.

Negatives:
Very tiny room. I dont mind small rooms personally, but it was hard to navigate around a couple of luggage bags and another person.
The toilet had the little paper strip across it saying the bathroom was clean. There was dry urine on the seat.
I wouldn't say the staff was rude, but they wern't as friendly as hotel staff should be.
Compared to other hotels, I think it was a bit overpriced.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somerset uk
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 April 2014

The hotel was in a really good place in Rome - just a little away from all the busy shops but not too far away. As zoo n as we got there - the staff were very polite and we were taken to our room. They said they had upgraded us too. We were given a suite which has a sofa and tv and table in one room with a bed in the other and also the bathroom. There was also a cooker in there but there were no items for cooking with which to be honest I really don't want if I am on holiday. The room was clean - my little boy slept in the room with the sofa which was made into a bed - however the lamp in there did not work so we had to put the kitchen light on for him at night. The bed in the room however was rock solid and therefore we did not sleep well at all all week. My husband had to move off the bed and sleep with my son - I tried this too but the neighbours were banging around all night so it was even worse. The only reason it has not got 5 stars is because of this. Also we could have done with perhaps BBC news or something on the channels to keep up with any news. Breakfast was nice with different choices.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michyandmatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 5 Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 March 2014

The location of this hotel is simply great, as it was already pointed out on this forum.
Staff at the reception is genuinely helpful and knowledgeable.
However, the room which I got was REALLY small. Think Tokyo small, than cut it down by 30%. This room had a bed mounted in the wall underneath the high window. Despite being February, the room was very stuffy, I had to sleap with window open, which allowed all the street noises, and on the last night all the diesel exhaust from the truck (probably delivery) idling at the front of the hotel!
Breakfast was part of the rate, but I decided to skip it for better food choices on the street.

Room Tip: Not sure which rooms are of adequate size
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alecb2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benfleet, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 February 2014

Me and my boyfriend stayed here in September and couldn't fault it. 5 minute walk from all the main attractions, some great bars and restaurants close to the hotel. Good wifi. Nicely decorated room. Would definitely stay here again!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Hayley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 February 2014

We were there in January and ... well, the rooms are cozy, the hotel personnel are friendly and helpful, breakfast is good, but this hotel has a huge problem: it has cockroaches. We saw two and called the receptionist to kill them. Had to check out and find another hotel the very next morning. I was terrified.
In addition to this, the carpets on the hallways were not very well cleaned either.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank adella10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
arolando1, Responsabile reception at Hotel Siena, responded to this review, 10 February 2014
Dear Mrs. Adella10,

we are very sorry about the inconvenience occurred to you during your stay at the Hotel Siena in Rome. At your arrival we upgraded to a superior room with jacuzzi bathtub in order to make your stay more confortable, but it did not help much.

We are very glad to know that you appreciate all the efforts made by our staff in order to satisfy your needs and we can assure you that concerning the carpet on the hallways it was due to a simply oversight by the chambermaid. As you can see from our reviews all our guests are extremely satisfied with the cleaning of the house.

In anyway we are taking the problem in big consideration and during the last days we checked and disinfest all the rooms in order to fix the inconvenience.

We hope that during your next visit in Rome you will think about giving us a new opportunity, offering us the chance to change your mind about the service.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 December 2013 via mobile

The hotel is perfectly located at walking distance from all major attractions. The staff is very friendly and very helpful. I stayed in room. 106. I felt the room was too tiny even for one person. But I guess this is quite common in Italy. Bed was very comfortable and breakfast was very rich. Thank you for everything!

Stayed December 2013, travelled solo
Helpful?
Thank Maya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Siena

Property: Hotel Siena
Address: Via di Sant'Andrea delle Fratte 33, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Colonna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#191 Family Hotel in Rome
#212 Luxury Hotel in Rome
#223 Romantic Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Siena 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
Siena Hotel Rome

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