When we arrived we found the bed cover was dirty and the sheet had blood on it. This was not replaced, when they were asked to, and we ended up making our own bed.
This kind of set the scene for the rest of our 2 weeks stay.
The rooms are lovely, HOWVER
The floor was only swept/mopped once, in 14 days!
The sheets had holes in them and the towels were frayed.
Toilet roll also seemed scarce, as we did not get it replenished very often!
The bed was hard (like a board) You slept on it, not in it.
Breakfast was not really worth look forward to, depending on what greedy people were staying, as replenishment was lacking
Breakfast was also what could only be described as a daily scrum - made worse with a poorly laid out serving area, plastic cutlery and no where to sit. One morning we went back to our room witha coffee and youghurt!
Great location; you can walk everywhere.
But not up to a 4 star experience, having stayed in hotels around the world. Or maybe Rome just has lower standards?
All staff were friendly and helpful, EXCEPT the older gentleman, we all are talking about.
I would not return to this hotel.
- Official Description (provided by the hotel):
- Modern 6-story Hotel located in main shopping area, overlooking Barberini Gardens. ... more less
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- Also Known As:
- Anglo Americano Hotel Rome