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Review of Hotel San Giusto

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Hotel San Giusto
Ranked #1,113 of 1,271 Hotels in Rome
Reviewed 24 June 2010

My 17 year old daughter and I stayed here for her graduation trip while in Rome. The night we arrived we were greeted by the moldy smell of the lobby and the smell of cigarette smoke everywhere in the hotel. The elevator wasn't working so we had to lug our suitcases up 2 flights of stairs and nothing but the lobby was air conditioned. The room was clean enough but the air didn't work very well. I brought this up to the night desk clerk and he was extremely rude and said " just turn it on and it will work"!

We got absolutely nowhere with him the entire time we were there. We actually observed him get quite angry with a guest because she was asking for directions to a restaraunt and he told her he didn't have time to help her and she was taking up to much of his time. We did get some help from the day clerk who gave us some direction and answered our questions. The water pressure in the shower was terrible, the selection of breakfast food was quite odd. It was very hot while we were there and the maid would turn the air off everyday while we were out so the room would be quite hot every time we returned.

The only good thing about this hotel was the location to the metro and the Gelatoria that was about 3 blocks away. I would NEVER stay here again!!!

  • Stayed: June 2010, travelled with family
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1  Thank tattoolady13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 May 2010

Very near bologna metro stop, easy to get to. Take the Metro B line towards Rebiba and get off at Bologna, tickets cost 1 euro per trip and can be bought at the station. The hotel is just a short walk from Bologna metro, it's in a residential area rather than the main city centre which probably accounted for the price, 90 euros for a double room, saying that though there is easy access to the main sights using the metro service. There were some small bars and restaurants nearby, not a great selection but enough to get by on.

The reception staff were very friendly and welcoming and our room (No.3) although basic was perfectly adequate, there was a good size fridge and air con. The sheets were lovely and crisply clean and the towels were large and fluffy! Breakfast was continental style, good selection of pastries, meat, cheese, yogurt etc, nicely laid out and no problem with the coffee machine.

Stayed: May 2010, travelled as a couple
Thank diytours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2010

Let’s start with the first welcome…I can’t say that it was something extraordinary but maybe someone who visits a foreign country for the first time needs something more than “here is your key”! Of course not all receptionists were the same but one is enough to spoil the fun. The atmosphere is cozy as soon as you enter but this is probably because there are not many customers and not because they make you feel cozy. The time to go upstairs came. if you have many pieces of luggage you may regret booking here before you even enter to your room! The elevator is already on the first floor which means you need to carry them all alone for at least 30 stairs before you can enter the elevator. The elevator itself is not that bad but it is still not something that you will remember. If you are 2 people with one big luggage each, don’t expect to fit in there at the same time.
At last you are at your floor. It is the first time that I see this by the way. I have been to dozens of Hotels and always the rooms’ first digit indicates the floor that it is on. For example you would expect that the room 42 would be on the first floor…but it is on the third! Not big of a deal but still it shows the level of professionalism. You open the door to your room and an incredible…sensual…filling…smell of toilet gets you…! The truth is that this is due to the lack of open windows but they should have at least taken care of that. Throughout our stay, there was even a little bit of smell to keep us company. The rest of the room didn’t seem that bad. Pretty clean (not shiny) and a place that you would agree to sleep even in your underwear (mostly if you are a man as women would have a problem with that in the specific room). The first visit to the bathroom was pleasant. Clean, modern and with commodities like a washing place for your hidden places, towel warmer, shower, soaps, shampoos, hair dryer, sink, toilet seat etc. After those 10 seconds of happiness passed, there were the “pets” of the hotel as a special offer to their beloved customers. A dozen of ants having their afternoon walk on the floor of your bathroom. You think “they are not too many, I will kill them and the matter will be over in seconds” and actually that was the deal…initially, but I will enter to details for that by the end.
We went to eat out that night. Being tired after the trip, dark, after 9pm and in a place we didn’t know ruined that night. There are no nice stores around (such stores close at around 8-9pm). So we had to grab 4 pieces of pizza and pay 15 euro.
Next morning we were anticipating seeing the “free included breakfast”. I could say that at least this was a pleasant surprise. Not because it was the best that we had seen (it wasn’t) but because you wouldn’t expect such a breakfast from such a cheap hotel. The buffet included bread, croissants (ironic and you will see why), different kinds of pastry, wit chocolate, jam etc, cereals, fruit compost, fresh fruits, yogurts flavored and plain, salami, mortadela, cheese, eggs, 3 different kinds of juices, milk, tea, hot water, and 4-5 kinds of coffee. Going back to the crois-ants…next to one was where I saw an ant! it was indeed only one, I searched for more and I didn’t see but still you must agree that it is pretty appalling. Anyway you could say that the breakfast was something to look forward to. Also I should mention about the mini-bar in the room. Pretty smelly and overpriced (2 euro for the 0.5litre of water and 2.5 euro for all the soft drink of 0.33litres), plus there were left bottles from previous customers…
Room service: First day the cleaning ladies, visited our room while we were out and tidied it. Thanks god no things were missing and this is a positive thing for the hotel. Second day they didn’t bother coming so we had to specifically ask for them. Also they have a policy that they change the sheets and stuff every 3 days so if you want them changed more often you should ask for it, because they will not tell you that you can ask for it by themselves. Also for some reason they didn’t leave shampoos and soaps the second day.
The final day came and being ready to pack and leave we were in for a huge surprise… Our shoes were FULL of ants. And when I say full, I mean it. If I can calculate correctly there were more than a hundred ants in there. So you can imagine the panic. The situation in the luggage and in places other than shoes was better but there were ants there too. We checked out as soon as possible and if nothing tragic happens in the future San Giusto will NOT be in our plans again. Extra information for those who may not know (we found out AFTER we returned home), there was a major fire in San Giusto hotel in 2007 probably showing why this hotel is inappropriate for humans.
To make a long story short, In this case you get what you paid for. When we stayed there we paid a total of 141 euro (47 euro per night). I should indicate that in the room there was a piece of paper saying that the regular price of that room was 300 euro per night (!?). It is one of the cheapest hotels in Rome (if not the cheapest one) and it provides with that. Of course being cheap does not excuse the smelly bathroom and ants attack. Suggestion: If you are in financial trouble and your only chance of enjoying Rome is San Giusto then get your insecticides and go. If you think you can sacrifice some money for some decency, then we advise you to search a little better.

  • Stayed: February 2010, travelled on business
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2  Thank Vangelis2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2009

This hotel had an excellent location, almost opposite an exit to the metro station, which allowed one to rapidly get anywhere in Rome. It was also almost next-door to a mini-supermarket, and there was a variety of (overpriced) restaurants, including a kosher one, nearby. It was also located opposite a pasticceria-gelateria which did gorgeous ice-creams. The area was clearly run-down, with graffiti in the piazza and some derelict shops, but it felt perfectly safe.

The hotel was slightly Fawlty Towers-esque in that there were only 2 main members of staff and the cleaning lady doubled up as the waitress for breakfast. Although small, the room was well-appointed with TV and a remote-controlled air-conditioner so powerful that the room felt like a fridge when it was 30 degrees outside. It had a marble ensuite bathroom with a powerful shower. The staff were friendly and my only problem was the flat batteries in the TV remote, which they replaced.

Breakfast was perfectly adequate and consisted of jam-filled pastries (not really to my taste), brioche, cheese, and coffee.

  • Stayed: August 2008, travelled solo
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3  Thank viajer0123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2009

This hotel is pretty cheap, in comparison to others 3 stars hotels in Rome, and despite being quite far from 'downton' is well connected to it due to the subway and the buses stations nearby.
And that's it for the good news. Let's see the bad news...
The rooms are the smallest I've ever seen: if you have a large suitcase the front door won't open. The closet is small, smelly and dirt, as well as the carpet (also very worn) and the walls (full of scratches and dark marks).
The bathroom was appalling: the window didn't close well, there's only one radiator and so I assume that the room would be very cold in winter; the basin is missing the bottom lid and when I came back after the morning 'cleaning' the roommaid let my eye conctat lenses closing lid fall into the basin's hole! The shower is dirt and very old and the courtesy set consisted only in a sample of shampoo and a small soap.
The bed is quite comfy but either the sheets and the blanket were dirty!!
The so called buffet breakfast was miserable: a few pastries and very cheap salami and sliced chees. The orange juice was mixed with water, and the first morning the waitress told us that the cappucino machine was broken, so she brought a cup of cheap coffee and not so fresh milk. No cereals and the tablecloth was stained and full of bread crumbles from the morning before! Also, there is no elevator to the first floor, and so every guest had to bring its luggage upstairs by himself!!!!!!!
Plus, we had to do the check out on the spot as we arrived, and pay in advance!!!!
Please don't stay here and in the others hotels of the same Leonardi's chain, as they seem to be pretty and comfortble but they aren't.
It's so clear that the only thing the owner has in mind is to maximise his profits, and he doesn't care at all of the weelbeing of his guests!

  • Stayed: June 2009, travelled as a couple
    • Value
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1  Thank Bora_Lagoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2009

It was the fault of my life selecting San Giusto Hotel. It was a central hotel but that is all. The elevator is not in the entrance you have to climb long stairs to reach it. The room is very small, every door in the room includes the door of the wardrobe does not function well and noisy. The bath was terrific; toilet siphon was out of function, the shower handle was broken, not mounted on the wall, it was on the floor. We warned the staff about the problems, nothing has changed. Breakfast includes nothing, it is disgusting. While we were leaving the hotel, they demonstrated their real attitude to their clients, behaved very agressive. I recommend any hotel in Rome but not San Giusto...

  • Stayed: April 2009, travelled on business
    • Value
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1  Thank IspartaRoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2007

We booked to stay at another hotel and were moved to this one due to electrical works. The hotel was clean and tidy but very basic. It does not have its own restaurant (only for breakfast) and I was petrified of the lifts. Not very good for those with children in pushchairs or those in wheel chairs as to get to the lift u have to use the stairs and once inside the lift it feels as if it will break. I also found the room quite noisy as we were on the side near the road and the italians seem to hoot there horns for no apparent reason. It was a 2 minute walk from the mstro station which was handy as we used it to get everywhere. I probably wouldnt return to rome as once you've done it you've done it but if i did and was on a budget i would probably stay here again.

Stayed: February 2007
3  Thank loopylou86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel San Giusto

Address: Piazza Bologna 58, 00162 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Free Breakfast Room Service Airport Transportation
Hotel Style:
Ranked #1,113 of 1,271 Hotels in Rome
Price Range: £43 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Giusto 3*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel San Giusto is located next to Piazza Bologna Metro Station, 3 stops from Termini Station and 5 stops from the Coliseum. It offers rooms with minibar and air conditioning. Outside San Giusto you will find several bus stops, which allow direct connections to Villa Ada and the shops of Corso Trieste and Piazza Fiume. San Giusto Hotel also has a bar, 24-hour reception and a TV lounge. Breakfast is a continental buffet. Piazza Bologna is a great choice for travelers interested in monuments and ancient sites, historical and art centers, but also for food and nightlife. ... more   less 
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Also Known As:
San Giusto Hotel
San Giusto Rome

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