Spent 10 nights at the Hotel Smeraldo from August to September 2013. The staff could not have been nicer - Walter and Eugenio at the front desk were incredibly helpful, kind, and made us feel like family. In fact, Walter ran down the street to change our 500 euro bill and sent us to his favorite boyhood restaurant. Eugenio sent us to another fabulous restaurant across the street. He walked over and introduced us to the chef personally.
The housekeeping staff was out of this world good. I wish I knew the lady's name with short dark hair who works in the dining room and housekeeping. She was so friendly and helpful.
The location was incredible, walking distance (though possibly sweaty when you get there) to anywhere, or less than a 10 euro taxi ride to almost anywhere you would want to go. The breakfast was basic but good (i.e., yoghurt, cereal, cold cuts, cheese, pastries, rolls, juices, ilk, water, espresso, cappuccino, tea, coffee, etc.). You have to ask for the espresso and cappuccino, but the ladies in the dining room were always happy to get it for you.
The rooms are small, but generous according to European standards. The beds are also what you would expect, as is the AC in the heat of summer. If you are a big person, I would suggest requesting a room with a bathtub. The staff certainly can't accommodate all requests since few rooms have tubs, but they certainly do the best that they can. Most of the rooms on the 4th floor have balconies, so request one of those if you like. Don't worry if you don't get one, because those with balconies (we had one) rarely use them since two rooftop spaces on the 4th and 5th floors are available up until 7:00 pm. Around the corner is a nice grocery store with a pretty good wine selection. We often bought some cheese, proscuitto and wine and enjoyed it on the roof gardens. We ended up not going out on our balcony once.
No matter what, bring ear plugs. The hotel is near Campo d' Fiori, and people in Rome like to party and have a great time. If you read this and decide to come to Rome, then please don't complain to the staff about the noise. They can't change this.
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- Also Known As:
- Smeraldo Hotel Rome