We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Worst Hotel Ever”
Review of Hotel Marcus

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Marcus
Ranked #1,054 of 1,257 Hotels in Rome
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The Worst Hotel Ever”
Reviewed 1 March 2009

This hotel was a total rip off. I made very good decisions and got great rooms in other European towns, but I bombed on this one. I paid for air conditioning, there was NONE! It's not like they just didn't have it on, it was not there. I didn't think I had to ask for a shower curtain, but I guess I should have requested it in advance. The shower was designed for a curtain. The whole bathroom got wet when you took a shower (it was small) but would have been ok if not wet. We ended up going down this ladder that passed for stairs and stealing a dirty bed sheet to use, it didn't work so well. The service was just bad, it wasn't a language problem, the people there (about 4, one on duty at a time) just didnt' care. There were other things, but I am not going to complain because it might have been unique to our stay. However I can imagine similar things with other guests. Choose another hotel in this area, or save your money and book the same horrible room somewhere else.

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aggiezeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

73 reviews from our community

Traveller rating
    4
    16
    11
    14
    28
See reviews for
8
29
2
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2008

Yes... it's not the Ritz... but this hotel was very pleasant. The staff-- if you take the time to talk to them -- is very nice. Both of the young men we met were more than helpful. This is absolutely NOT a 4 or 5 star hotel, probably not even a 3 star, but it cannot be beat for its location. The bathrooms were not what Americans were used to... but what bathroom in Europe is? This is the only hotel we stayed at, in 5 countries, which had a fridge in the room (nice for storing the prosciutto and mozarella we bought for lunches.) The place was clean and yes, there is construction going on... but we didn't hang out in our room a lot so we really didn't notice it. Don't know about breakfast... we would hit the streets of Rome early and find off the beaten track bars. Go with an open attitude... for the price, it's a bargain. I would definitely stay there again.

  • Liked — Location
  • Disliked — nothing, really
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DD_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
1 review
Reviewed 10 August 2008

Had a 5 day stay here in June. were assured there would be a pick up at airport (we were prepared to pay) but alas no pick up! our flight had been delayed, but I did phone from Scotland to let them know and was assured there was no problem! taxi from airport did not know location, but fortunately had a good map. Staff on duty not very helpful. there were obviously large renovation works going on so no dining room but we were given a ticket for cafe across the street for drink and croissant. this was closed on Sunday but no alternative was given. I hope the renovations mean that the hotel has upgraded as the location is perfect for all the sights. would consider using again if this was so, room was clean as were bathroom fascillities,shame about the upheaval (which we were not informed about) and lack of tourist info.(night reception could tell us nothing about visits to Vatican infact it seemed to belong to another country!).

  • Liked — LOcation
  • Disliked — no tourist info and attitude of some reception staff
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erfifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2007

This hotel is beyond a dump and should be closed down. There were six of us travelling in Italy and we booked three rooms at the Marcus via the on-line booking option. Nothing that exists on the hotel website actually exists in reality. Although the entry is a good sign of what is to come, we were tired and agreed to check in. That process, which requires that you pay ahead for your 2 night stay, should have been another warning of what was to come. We were showed a room that was not awful, but, of course, not available. The rooms we did get were tiny, filthy, without hot water, a toilet that did not flush, and dirty linens. One room even had pidgeons in it! The staff was rude and not at willing to help with any problems. Although the rooms come with a continental breakfast -- not one of us wanted to drink a cafe latte from the disgusting cups! Luckily we were only committed to a 2 night stay and we mananged to escape the Marcus without harm or disease. Do yourself a favor and don't stay at the Marcus Hotel. If you do -- bring your flip-flops so you can take a cold shower!

  • Liked — location
  • Disliked — cleanliness, rude staff, bathroom accommodations
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank floodwatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
6 reviews
Reviewed 12 October 2007

...but, excellent location (half-way between the Spanish steps and the Piazza Navona) for a lads weekend away in a great city. The cheap price meant that we didn't care about the hotel's shoddiness. Who sits around in their hotel room all day anyway? You should be out seeing the sites and only use the room to pass out in at the end of the night. This place is basically one step up from a hostel - at least you get your own bathroom. The room was clean if rather scruffy and cramped. The service was fine from the various people at reception. We didn't have any problem at all. Besides you are staying in the best area of Rome for a fraction of the price you would normally pay. One more thing... don't be too surprised if the toilet flushing mechanism, is somewhat eccentric! Don't expect much and you wont be disappointed.

  • Liked — Location
  • Disliked — Bucket instead of flusher
  • Stayed October 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brucie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
1 review
Reviewed 4 October 2007

This is the worst hotel I have ever stayed in! The toilet seat broke, the curtains fell down when I pulled them across and the bed sheets were filthy! We were given another room but the air-conditioning did'nt work and the 'phone was dead. In the end we went to another hotel, despite having paid 6 nights in advanace. This place was so bad that it was allmost funny! Basil Faulty eat your heart out! Australian Visitor to Rome

Stayed July 2006
Helpful?
Thank RowlandMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
1 review
Reviewed 10 September 2007

Our stay at the Marcus Hotel was terrible!! The location was very good but we dreaded going back to our hotel room. There was an unbearable smell that would come form the drain pipes in the bathroom. We old management about it and they didnt care...they just said its common in souch old buildings.
The shower was too small and you can hardly move (i am a thin person) The overall cleanliness of the hotel was not good!! Very dissapointing for the price we paid. i would not recommend this place.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Mickey24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Rome
Ludovisi / Via Veneto
Lilium Hotel
Lilium Hotel
#211 of 1,257 in Rome
4.5 of 5 bubbles 363 reviews
Prati
Casa Valdese
Casa Valdese
#538 of 1,257 in Rome
4.0 of 5 bubbles 103 reviews
Hotel Marcus
#13 of 195 in Bellaria-Igea Marina
4.5 of 5 bubbles 251 reviews
Show Prices
Show Prices
Show Prices
Campo Marzio
Hotel 939
Hotel 939
#848 of 1,257 in Rome
3.5 of 5 bubbles 157 reviews
Trastevere
Gran Melia Rome
Gran Melia Rome
#90 of 1,257 in Rome
4.5 of 5 bubbles 1,335 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Marcus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Marcus

Property: Hotel Marcus
Address: Via del Clementino 94, 00186 Rome, Italy
Region: Italy > Lazio > Rome > Campo Marzio
Amenities:
Business Centre with Internet Access Free Breakfast Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1,054 of 1,257 Hotels in Rome
Price Range (Based on Average Rates): ££
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Evoline ltd so you can book your Hotel Marcus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcus Hotel Rome

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing