Firstly our taxi driver from the airport had no clue where this hotel was (nor did any of the other taxi drivers in Rome) this should have given us a clue that something was not right. Upon arriving at the hotel an an hour before we could check in we were allowed into our room which we felt was a positive sign however from here on in the rest of our stay was appalling, we inquired about how we could get into town and see the sights - we were told that we had missed the last shuttle bus from the hotel (which leaves at 10.30am) that takes you to the train station but we could get another bus. After recieving some vague directions to the bus stop we set off we couldn't find the bus stop but did encounter 2 prostitues just what you want to see at 1 o'clock in the afternoon! So we headed back to the hotel to request a taxi, this simple request seemed a lot of effort for the chap on reception and he seemed a little bit rude (perhaps he was having an off day we thought) anyway €25 later we'd made it to the centre of Rome coming back though proved difficult as again the taxi driver had no idea where the hotel was! There is a sign on reception (and also on the website) stating that the hotel shuttle bus can be booked for a fee as long as you want to go within a certain distance we wanted to go to the palazetto dello sporto as my partner was competing in a competition there we enquired (with the same cheerful chap who booked our taxi the day before) and he dismissed us before we'd even finished speaking I asked why there was a sign offering this service and he said it was available to us - unsure what meant by this we just got him to book yet another taxi - all in all due to the poor location of this hotel we spent €305 on taxis in 3 days! We were also sent to one of the "hotel recommended" restaurants on the one day it was closed we felt this was deliberate. The breakfast selection is poor, the staff are rude and unhelpful and despite a daily room "clean" ( I suspect they actually just go in tidy up and make the bed ) the room was dusty, the toilet was filthy and the room smelt musky like it hasn't been used for a while. All in all I would advise anyone to give this hotel a miss. Poor location, rude staff and dirty rooms. Spend the extra money and stay in the centre you'll probably have a much more pleasant stay!
- Official Description (provided by the hotel):
- The Eurogarden Hotel is a cozy and functional 3-star hotel located in Rome, close to the North Ring Road of Rome in the section between the Via Salaria and the Via Flaminia (Exit:Castel Giubileo)Thanks to its strategic location just 9 km from the center of Rome and close to the main motorway links nodes, the Hotel can be considered good reference for the commercial customer, arriving in the capital in search of a fast and efficient service without having to give up a warm and welcoming atmosphere.For the location, for the lush vegetation of 10,000 square meters of park surrounding the structure, the large outdoor swimming pool and free parking, Hotel Eurogarden is also a big draw for tourists who want to spend your stay, an oasis of tranquility, without departing from the main artery connecting the city.Among the various services available there is, also, Internet wifi in the rooms and in all public areas of the structure.The Hotel has a structure divided into several 'Buildings in addition to the common areas where ara available: a small business center with meeting room, American Bar and a Breakfast room. ... more less
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- Also Known As:
- Eurogarden Hotel Rome