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“Value for money”
Review of Hotel Madrid

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Hotel Madrid
Ranked #109 of 1,256 Hotels in Rome
Certificate of Excellence
Barcelona, Spain
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Value for money”
Reviewed 5 May 2014

I booked this through Agoda. This hotel is very good, especially considering the value for money. On top of that Agoda gave us such a good deal on this. Top quality service to boot as well. Will definitely come back when we have the chance.

Stayed November 2013, travelled as a couple
Helpful?
Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 7 May 2014
Dear Guest,

Thank you for taking the time to write a review .

We are more than pleased that you enjoyed your stay at Hotel Madrid.

Your long stay allowed you to really have a full experience of our hotel and services as well as what our beautiful city has to offer.

We hope you will visit us again in the near future and, if you'll reserve directly from our official web page wi-fi is always free !

All the Best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Upstate New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 April 2014

This hotel is very centrally located. The Spanish steps & Trevi fountain are minutes away on foot, as is the metro station we took from the train station (Spagna stop). We are big walkers and also walked to and from the Vatican twice, and throughout the ancient Rome area easily.

The rooms are fine, nothing special. The bathroom was nice-nicer than the rest of the room. The breakfast room was beautiful and the food very good. The woman making the coffee was very friendly.

The wifi is ridiculous. Although it states in their ad that wifi is free, they charged us for EACH person's phone/iPod because we booked through Travelocity-they said wifi is only included if you book directly with them-that was NOT in the fine print. Also, you have to type in a long username and password every single time. So it takes longer to sign in than to check your email.

Room Tip: If stairs are hard on you ask for lower floors-it can get hard walking to the third or fourth floor...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asafamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 24 April 2014
Dear Asafamily,

thanks a lot for choosing Hotel Madrid Roma to spend your time in Rome.
It was great not to disappoint your expectations, we were really pleased to have contributed to make your stay so beautiful.
I am happy you enjoyed our central location, and your buffet breakfast served in our panoramic Roof-garden.
Many thanks also for the wonderful words spent for our breakfast staff !
Internet wi-fi is always free just for directly reservation made by our official web page.
For always better offers,prices and free wi-fi please, reserve Always directly from our official web page hotelmadridroma !
Best Regards
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Tel Aviv, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2014

We stayed at Hotel Madrid April 12 2014 for 3 nights. Excellent location, Reasonable prices, very good stuff (thank you FULVIO). WIll recommend this hotel to those who look for the location rather than a fancy room.. as with other reviews - mattresses are hard.. and the wifi you need to reload each time you want to use the internet. Overall - will stay there again..

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hezie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 24 April 2014
Dear Guest,

We thank you for taking the time to write a review and one that was so positive!

We are happy that you were satisfied with our location which is so central to everything, your spacoius room, our buffet breakfast and our staff.

For news, better prices and info follow us on twitter and facebook !

We are pleased to welcome you again in our Hotel on your next visit to the eternal city.

All the Best
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Greenfield, Massachusetts
1 review
Reviewed 7 April 2014

My husband and I spent eight comfortable nights at the Hotel Madrid. We were instantly wowed by the location and the excellent staff. The hotel is minutes from the Spanish Steps, Trevi Fountain, Via del Corso, Pantheon, Piazza Navona, Piazza Popolo, shops, restaurants, a metro stop and gelato. The central location allowed us to see even more than we planned, because everything was so accessible. It was so easy to stroll and shop the streets of Rome. We slept soundly in a spotless room with a large bathroom. We both enjoyed the breakfast buffet daily served on the Rooftop Terrace. The view was a great backdrop for the delicious cappuccinos. The warm and professional manner of the front desk staff was apparent immediately. This was our first trip to Rome, and we had many questions and required many directions. We never felt rushed, and the staff was always ready to knowledgably answer our questions. It was obvious that they wanted us to completely enjoy their city. We had a problem with our transfer to the airport. The front desk wrote emails and made several phone calls on our behalf to solve our problem. Next visit we will use their transfer service. The service provided by the entire staff was consistently high for our entire stay. This spirited staff was a large part of our successful trip to Rome, and we look forward to our next visit.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 8 April 2014
Dear Marianne,
Thank you for your stay and also for your good review.
Yes, the Hotel Madrid is near the Spanish Steps ,the perfect choise for who wants to enjoy the centre of the eternal city in all his best, is walking distance to all the main atractions.
Our friendly staff will be gladi to welcome you back every time you are in Rome and will be happy to help you to live Rome in the best way and make you always feel like at home !
For always better prices follow us on twitter and facebook.
Looking forward to welcoming you back next time!
My Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warner Robins, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 March 2014

Traveled with another couple, their room was good ours not so much. As Americans we didn't know what to expect but couldn't ask for a better location. Room was tolerable for 2 nights, we are nonsmokers and the room had a terrible smoke odor (which they try to cover with perfumed air freshener) we tried to change rooms but they told us non were available. Beds hard and linens were aged. Breakfast on roof top was great, staff seemed fine as well- however, still not convinced there was "nothing available" ....We survived and overall room was tolerable....Not sure If we would stay again, there are too many hotels in the area.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendyb419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 23 March 2014
Dear Wendy,
Thank you for your review,
It's helps us improve our service and it is particulary important when the critisism is constructive.
I'm glad you've enjoyed our location in the historic center of Rome and our rooftop terrace.
I'm sorry for the trouble that you had with the smell of smoke in your room,
I apologize if this problem has not been solved but it's very strange that was not possible for us to change your room.
Could you please contact me privately to let me know the dates of your stay and with whom you spoke?
Hoping to see you again in the future, i send you
my best regards
Fulvio G
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Toronto, Canada
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 20 March 2014

This was my forth stay at the hotel. It's has a super location with only a two minute walk from the Spanish steps and the spagna metro stop. Trevi, pantheon, Spanish steps, piazza navona, piazza de popolo, borghese gardens are all within walking distance. Front desk staff are very helpful and accommodating, even changing our reservation when my 6'3 husband mistakenly booked a French double, despite being full. They stored our luggage for us overnight while we went to venice. The included breakfast in the rooftop terrace has a nice view of the city. The food is basic but filling. Fresh coffees made to order are lovely. Rooms are very clean. The beds are very hard and most North Americans will find them too hard. The bed spreads are looking tired and definitely need replacing. Minor issue. I would definitely stay here again. Great restaurant down the street called Life.

Room Tip: Room 205 is great.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trace018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 23 March 2014
Dear Guest,
Thanks for your beautiful review!!!
As you said the Hotel is in a really central location, near the Spanish Steps metro station, shops, restaurants and the main monuments of the eternal city.
We inform to you that all the mattress are new and are choosed to satisfy a large request for all the guests, one of them with medical problems.
The staff is always prepared and ready to welcome our guests with a big smile and professionalism, always ready to help you in choosing the best places to visit, good restaurants to try and is ready to give you assistance with all kind of information in order to have an unforgettable real Roman holiday.
For more informations and always free wi-fi and better prices, follow us on twitter, facebook and in our official web page!
Best Regards,
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Weybridge, United Kingdom
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 March 2014

Booked this hotel at the last minute without much research. How lucky were we ! The location just perfect within walking distance of all the main sights in Rome, Hotel Madrid is close to many good restaurants ,bars & cafes
The room was clean & comfortable. The staff friendly & helpful.
A great base for a trip to Rome.

Room Tip: Try to get a higher floor.as there is a little road noise.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william21Cheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FulvioG, Direttore at Hotel Madrid, responded to this review, 31 May 2014
Dear Guest,

Thank you so much for your kind review!!

It was a pleasure having you in our hotel!
We are really happy that your stay with us was good...we all work to make our clients' stay unforgettable!
As you wrote, our hotel has a perfect location, you can walk and reach all the main sights in just a few minutes!
We'll be glad to accommodate you in your next visit of the Eternal City...don't hesitate to booking on our site!! And finally..follow us on our Facebook , Instagram and Twitter fan page!

We hope to see you soon,

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Madrid

Property: Hotel Madrid
Address: Via Mario De' Fiori 93, 00187 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Colonna
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#135 Family Hotel in Rome
#137 Romantic Hotel in Rome
#177 Business Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Madrid 3*
Number of rooms: 26
Official Description (provided by the hotel):
Rome is an immense city but there is only one place that represents it like no other - Piazza di Spagna. Here on these authentic Roman streets, only 100 meters from the Spanish Steps (Piazza di Spagna) and the Trevi Fountain (Fontana di Trevi), is located the 3-star Hotel Madrid where the staff welcomes you as family and everything is in walking distance. Singles, doubles triples and our big family suites with free wi-fi. Panoramic Roof-garden for your morning buffet breakfast with view and a good thea in the afternoon ! Private Limo Service from and to the Internatinal Airport. ... more   less 
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Also Known As:
Madrid Hotel Rome
Hotel Madrid Rome

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