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“Nice hotel. Shame about the loud music”

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Residenza di Ripetta
Ranked #369 of 1,269 Hotels in Rome
Reviewed 21 April 2014

This is a nice hotel in a great location near the Piazza del Popolo. The staff at the reception desk were friendly and helpful and their english was good. The buffet breakfast was nice with plently of choice. The one thing that lets this hotel down is the loud music playing in the courtyard. We stayed here for four nights in April on a Mon, Tues, Wed and Thurs night. Each night loud music played in the central courtyard until about 10pm. It could even be heard over the top of the television. We had busy schedules for each of the days we were in Rome and could only get to sleep after the music stopped at 10pm. One night at 8pm it got too much for me and I went down to ask the barman to turn the music down. He said he would have to ask his manager and after making a phone call he turned it down. The next night the music was playing loudly again. A hotel is supposed to be a place to rest after a busy day of sightseeing. It is unfair to people paying good money to stay here to blast them with loud music. And yes we did have the windows closed.

  • Stayed: April 2014, travelled as a couple
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2  Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 7 May 2014

Dear guest,
Thank you for taking the time to write a review on Tripadvisor about your stay at Residenza di Ripetta.
We are glad that you enjoyed our hotel and its strategic location exploring the neighborhood attractions.
We are also glad to know that our staff has been very helpful and friendly to you during your stay.
We regret that you have not enjoyed the music, but as you noted, the music was playing until 10 pm.
As you can imagine one of our aim is to make pleasant the stay to our guest: please accept our apologize if the music has caused any inconvenience to you.
I look forward to welcoming you back to Residenza di Ripetta and to Rome.
Sincerely

Samuele Annibali
General Manager

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157 - 163 of 642 reviews

Reviewed 13 April 2014

Family trip to Rome for 3 nights, 1 bed suite was a good size and ideal for 3 of us as our 17 year old had a sleeper sofa in the living room away from our bedroom. Limo pickup from Fiumicino airport arranged by hotel worked really well and took about 45 mins. Hotel ideally situated in a nice area 100m from Piazza del Popolo. Hotel reception staff were great, nothing was too much trouble. Hotel food was good but limited choice, would recommend Porto di Ripetta restaurant 50m towards Piazza del Popolo as good food and choice and open early for evening meals. Would definitely stay here again.

  • Stayed: April 2014, travelled with family
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3  Thank EricBuffal0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 28 April 2014

Dear Guest,
I am pleased to know that our suites have met your expectations and
that you and your family enjoyed the intimacy of our rooms.
I am also glad that you had a pleasant stay with us and that you enjoyed our
perfect location and the professionalism of our staff.
We hope to welcome you back very soon at Residenza di Ripetta.
Sincerely yours

Samuele Annibali
General Manager

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Reviewed 10 April 2014

This hotel is ideally located in Rome, close to the Piazza del Poppolo and in a very pleasant area, with many "Trattorias", where the food is simple, but very good.
The hotel itself is comfortable, but tends to be a bit noisy in the morning (but after all, we are in Rome). The personel is very friendly and helpful.
Excellent breakfast (Buffet).

Room Tip: Try to have a room on the inside patio
See more room tips
  • Stayed: March 2014, travelled as a couple
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2  Thank sainmalo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 28 April 2014

Dear Guest,
Thank you for your kind review.
It is a pleasure to know that you spent with us a pleasant stay and that you found our staff helpful and friendly.
Next time, for a more comfortable experience, treat yourself booking your stay directly with us in one of suites facing to our quiet garden.
Hopefully we will get the opportunity to welcome you back soon.

Truly Yours

Samuele Annibali
General Manager

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Reviewed 26 March 2014

This hotel is perfectly situated close to Piazza di Popolo and not far away from all other sights by walking. It´s obviously in an old part of an ancient town, so do not expect anything overly modern. The hotel has it´s charm and dignity. The rooms are a bit dated, but let´s say functional enough for a city-visit. We used a 2-bedroom suite for our family of four and it offered comfort and enough space, although a bit dark and dated. At the same time, when you´re in a city like room you are not so bothered about the room really, 2 minutes away you could have a drink sitting outside with a nice view of the Piazza di Popolo full of life, ambiance and people.

One thing that bothered me a bit was that the paid for Internet connection was really bad and you kept falling out of and had to re-log in all the time, especially bad as you have to pay of it.

The breakfast was o.k with a reasonable amount of choice, nothing special, but not bad either.

We used their transfer arriving, obviously 3-4 times more expensive then a regular taxi, but sometimes it´s worth to avoid hassle and get going fast. It was described as a Mercedes van and
so it was, but an old, dirty one, hardly in one piece. It had no suspension and had to drive at a very low speed at the highway due to it. It surprises me the hotel would like to associate themselves with this kind of "service". I knew what we were paying, but this way would have been both more comfortable, safer and faster in ANY taxi(not talking into account it was 3-4 times more expensive.

At the end of the day, hotel was o.k, staff friendly, but next time I´d still try another place.

  • Stayed: February 2014, travelled with family
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2  Thank MustangViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 9 April 2014

Thank you for taking the time to write a review on Tripadvisor about your stay at Residenza di Ripetta.
We are glad that you enjoyed our strategic location and our comfortable two bedroom suite.
We are sorry that you had problems with wi-fi service and that the transfer service did not meet your expectations; we are going to report your point of view to our car provider that is one of the most reliable of the town.
We look forward to welcoming you and your family back at Residenza di Ripetta.
Sincerely Yours,

Samuele Annibali
General Manager

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Reviewed 25 March 2014

My partner and I came to Rome to see the rugby. We wanted a hotel in a good central location. We were right near the Borgesse Gardens and opposite some great little restaurants. The hotel room was quiet, no noise from the traffic. Staff were friendly and helpful. We did not eat in the restaurant in the evening, but breakfast was excellent. Our room was large, but we found the bed very hard and had to ask for a blanket to make it slightly softer. It would be nice to have tea and coffee making facilities too. We asked for a kettle and a selection of teas and that was provided.

  • Stayed: March 2014, travelled as a couple
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1  Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 9 April 2014

Deat Guest,
Thank you for choosing the Residenza di Ripetta for your stay in Rome in occasion of the Six Nations Rugby Challenge.
We are more than glad to hear that you had a nice stay with us while here in the Eternal City.
We do really look forward to welcoming you back in a very near future or for the 2015 competition!

Sincerely Yours

Samuele Annibali
General Manager

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Reviewed 20 March 2014

When you visit for a new place, what would you worry about the most? Even though you have an awesome books or website to find the restaurant or best place to visit, you always have limited time to travel all around and sometimes you don't know all the reviews were trustworthy. The night clerk David was the one who solved every problems for me. He recommended places that he only visited before and spent more than two hours to explain everything in detail and even tried to show on Google map street view. Because of his recommendation, our study aboard group easily saved our time to struggle with massive information and became a friend with him to cover your back in Rome.

  • Stayed: March 2014, travelled with friends
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Thank tlstjdwls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 9 April 2014

Dear Guest,
We are delighted to hear that you had an extraordinary time with us and that our Staff has completed your stay experience in Rome. One of our aim is to put at our valuable guest’s disposal our knowledge of our beautiful city and let them feel “Romans for some days”.
I thank you for mentioning Davide in your comment and I really thank you for your review that is extremely rewarding for the entire team.
We all really look forward to welcoming you and your group back at Residenza di Ripetta.
Sincerely,

Samuele Annibali
General Manager

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Reviewed 10 March 2014

We stayed at the Residenza Di Ripetta for a total of 10 nights. The first 6 nights was with a Martin Randall cultural tour, and the remaining 4 nights, on our own. The property is charming, and the rooms were huge. I actually felt that we got great value, as we somehow wound up with a large suite that faces the courtyard for the price of a regular room! I stayed in suite 123, and found it very peaceful, and pleasant. I did not rate a full 5 star rating, because there were members of the service staff that were very attentive, but there were also service staff that seemed aloof and unwilling to help. But all in all, I had a very pleasant stay.

  • Stayed: February 2014, travelled with friends
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Thank Poshgrl9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S_Annibali-GM, Direttore at Residenza di Ripetta, responded to this reviewResponded 13 March 2014

Dear Guest,
Thank you for your kind review, that helps us to improve our service in order to offer better and better experience to our valuable guest, and please accept my sincere apologize if not all my team members did meet your expectations.
In the meantime I am pleased to hear that you have enjoyed our beautiful and peaceful property and that you really appreciated our free upgrade to a suite, so as making your stay even more enjoyable.

We do really look forward to welcoming you back in a very near future.

Sincerely yours


General Manager

Residenza di Ripetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residenza di Ripetta

Address: Via di Ripetta 231, 00186 Rome, Italy
Region: Italy > Lazio > Rome > Campo Marzio
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#166 Business Hotel in Rome
#203 Luxury Hotel in Rome
#251 Romantic Hotel in Rome
#295 Family Hotel in Rome
Price Range: £113 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residenza di Ripetta 4*
Number of rooms: 67
Official Description (provided by the hotel):
Residenza di Ripetta a historic former convent in the heart of Rome. Residenza di Ripetta with its verdant inner courtyard is a place in which to take a tranquil pause from the city outside. A 17th century baroque former convent, artwork, statues, precious sculptures and original frescoes adorn its spaces. Found at the very heart of Rome's historic quarter, the Piazza del Popolo is on the doorstep. Serenity prevails in Residenza di Ripetta's understated guest rooms and suites. Spacious rooms benefit from high ceilings, original architecture, classic styling with modern accents. ... more   less 
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Also Known As:
Residenza Di Ripetta Hotel Rome

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