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“Great location, excellent staff”

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Hotel San Francesco
Ranked #273 of 1,271 Hotels in Rome
Reviewed 10 July 2014

We stayed three nights here and walked all over Rome from its location.The staff organized a driver to pick us up from the airport (which was key when arriving at 9:30 at night after traveling over 24 hours), gave us excellent dinner recommendations, and was always friendly and helpful. Giordano, the bartender up on the lovely terrace, was very accommodating and entertaining. Rooms were clean and comfortable, and the included breakfast was delicious!

  • Stayed: July 2014, travelled as a couple
    • Rooms
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4  Thank Dessa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 - 144 of 703 reviews

Reviewed 8 July 2014

We spent here nights here and liked it very much. The bed was comfortable, the room was clean and the bathroom was very clean. The staff was freindly and helpful. The rooftop terrace was delightful. Breakfast was good. The AC was a bit weak but not bad. Also the location was great once we figured out the bus system. I would definately stay here again.

Stayed: July 2014, travelled as a couple
1  Thank jswTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

I spent 2 night here in early July 2014. The rooms are small but equipped. Free WiFi was a plus. The roof terrace is spectacular with a refreshing breeze blowing even on the hottest days. The bar is open at 6PM with a wonderful bartender, Giordano, who was friendly, knowledgeable but not overbearing. You can sit up there anytime of day, to read or relax. Breakfast was varied and served in a comfortable room. On my first night, the a/c failed in my room on a hot and steamy night. The hotel was fully booked and I couldn't get moved. It was a long, sleepless night. In the morning, I did not need to complain. Management was fully aware of the situation, moved me into a better room for the second night and did everything they could to make amends. Things can go wrong and I judge a staff by how they react. I was assuaged and impressed with their willingness to accommodate. My friends and I were leaving on an early flight to NYC. We needed to leave before the breakfast room opened. The staff made arrangements to permit us to have breakfast before we departed. Nice touch. It is situated in the heart of Trastevere, very near to Via Trastevere.

Room Tip: If the a/c is working, rooms in any part of the hotel are quiet but if open windows are a requiremen...
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  • Stayed: July 2014, travelled with friends
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1  Thank Walter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

We stayed here for our last 2 nights in Italy. The location is very convenient for getting to all of the sights and Trastevere is full of great places to eat and drink.

Our room was on the third floor with a walk-in shower, it clean and had a great view. The staff at the hotel were also very attentive, calling taxis and responding to requests very quickly. Echoing other guests reviews, the rooftop bar alone is a good reason to stay here. The bartender seems to care a lot about the hotel guests, and we followed his restaurant recommendation and found authentic Neapolitan pizza nearby. Wifi at this hotel was fast, as long as you connect to the right network (there is one for every floor.)

There were a few cons: The light in our bathroom had a mind of it's own and would decide when it wanted to work. I think the staff changed the bulb for us while we were out but the problem persisted so it could have been an electricity issue. Also, if you have loud neighbors you can hear them through the walls.

  • Stayed: June 2014, travelled as a couple
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2  Thank FreeAgentX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

My husband and I recently spent 5 nights here. This was our second visit, being there about 6 years ago. I was shocked about how the rooms were in disarray. We had booked one of the rooms in the back, so there were no noise issue. When we checked in, we asked if we could upgrade but we were told that they were already booked and we had already had a "large" premium room. Out room was extremely small! Our king bed was comfortable. The bathroom was large with a tub. When I tried to plug in their hairdrier in the bathroom, it didn't work. However, my husband's shaver did. I thought perhaps it had something to do with the plug since it worked in the bedroom. There were no mirrors in the bedroom, so it wasn't possible to use the drier. I asked the front desk to check into this but they never did. In the bathroom, there was an empty space between the window and the wall. Instead of repairing it, it was blocked by shoving towels in the spaces. The bottom of the tub also needed repairs.
The common areas were in good condition. The breakfast was minimal but ok. We opted to forego the breakfasts and go to one of the local cafes for a cappucini. There is a lovely rooftop terrace.
On the plus side, the hotel is inexpensive and a short walk from the center of Trastevere.
My husband and I have been to Rome many times and have never stayed in a hotel where their management did not care about their establishment. Their are many other hotels in the area, so stay elsewhere.

  • Stayed: May 2014, travelled as a couple
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4  Thank kathieann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

The location is the best thing about the hotel. We walked to almost all the places in Central Rome we wanted to see. Only the Vatican was too far to walk (although we did walk back to our hotel because we couldn't figure out where the bus stop was for the route going in reverse).

As has been stated by many reviewers, the rooms are furnished in spare style. There were several small inconveniences in our room. For example, we found the blow dryer was in a drawer in the desk in the bedroom, which had a hole drilled in it through which the power chord went. It was impossible to take the dryer out and plug it in elsewhere. There was no mirror above the desk, and no plug ins in the bathroom. So, to dry our hair, we had to pull the dryer out of the drawer as far as the power chord would allow, and the stretch around the corner to try to see what we were doing. The HVAC system was difficult to understand, but we finally got it to work well enough. We had a room at the end of the hall, with bathroom windows that faced towards a busy street, but we were able to dampen the street noise by shutting the bathroom door.

In other respects, the hotel was nice. There was a dish of hard candies in the room, and fruit was always sitting out in the lobby area. The breakfast was varied enough that after three days, it didn't feel redundant. The staff was generally friendly and attentive. The small square next to the hotel with the Chiesa San Francesco a Ripa was quaint. The Trastevere is a great place in general for small, non-touristy restaurants, gelato shops, and other shops. Having stayed here once, I'd probably look for someplace else to stay next time, but if you're looking for mid-priced small hotel in a convenient location, this place would do fine.

  • Stayed: June 2014, travelled with family
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1  Thank signe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

Nice hotel with walking distance to many of the nice spots in Rome, including the lovely streets and piazzas in Trastevere. Our room was rather small and definitely inefficiently soundproof, and we could hear a lot more than we wanted to hear from the adjacent rooms. The breakfast room was rather crowded and one morning we had to eat our breakfast in the foyer.
The rooftop bar was nice, if it wasn't raining. The bartender was the most communicative person in the hotel and he could make almost all possible drinks - except Caipirinha. Take good care of this guy!

Stayed: June 2014, travelled as a couple
Thank Andy189864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel San Francesco

Address: Via Jacopa De' Settesoli 7, 00153 Rome, Italy
Region: Italy > Lazio > Rome > Trastevere
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
#242 Romantic Hotel in Rome
Price Range: £67 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Francesco 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel San Francesco is a small & charming 3 star hotel located in Trastevere the hippest and most lively area in the center of Rome. 24 rooms all set with Private Bathroom, Free WiFi, Minibar, Flat TV, Hairdryer, Telephone, Safe Box and Air Conditioning. The Continental Buffet Breakfast is always included and the reception is open 24h. An amazing 360° view overlooking the Aventino hill and Trastevere is waiting for you at the top of the hotel. Our Rooftop bar La Terrazza will be open on warm seasons from 6 PM to 11:30 PM. An oasis of peace and relaxation where you can have a refreshing drink and chill out after a day sightseeing. All major tourist sights such as the Colosseum, the Vatican and Trevi Fountain can be easily reached by public transports but our suggestion is to wear comfortable shoes and enjoy the city by walking through the ancient narrow streets. ... more   less 
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Also Known As:
San Francesco Rome
San Francesco Hotel

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