Thank God that we only had to stay in this awful B&B for just two days.
Firstly I called around a week prior to the visit to confirm my booking since I hadn't received a direct confirmation by the hotel and was told that the management had changed. Fine. A few days before my arrival to the hotel Franco, apparently the new management sent me an email to inform me that the check in will be done at his bar in 20 Via Paolina.
Once we arrived at this Bar, no one was waiting for us although I had given Franco all the requested info with regards to our arrival. The welder garage opposite the B&B called a lady who came to open the bar. Anyway, we were sort of "greeted" by a lady who asked us to sign some papers and photocopied our passports without giving any explanation whatsoever, We were asked to pay, in cash since they don't accept cards. At least we were allowed to pay the following day since we did not have enough cash with us.
We were then taken to our room... please see the pictures to understand better what state the room was in... To begin with we booked a room in Via Santa Maria Maggiore, instead we were given a room in Via Paolina 20. Well it is true it is still close to Santa Maria Maggiore, but it is also opposite a Blue Film Cinema!!!
The smell is awful... a mix of gas and humidity!
There is no lift, and there are 2 stories of stairs. The place is shabby and looks dirty. The woman that showed us to our room said they were doing some refurbishments but I seriously doubt it! We were told breakfast was at the bar in Via Paolina between 08:00 and 09:00 but we skipped it as we felt sick at the idea of eating something from there!!!
I called Franco to complain that this was not the room we booked but was told that we would not necessarily get the room seen in the pictures, pity that we didn't get the B&B at the address quoted, let alone that shown in the pictures. We walked to Via Santa Maria Maggiore and there was no sign of Rose Santa Maria B&B!!! When complaining, I said that there was no AC as advertised, Franco said there was one and that he would later on visit us. Once we arrived in our room we found a portable AC which was louder than the metro but Franco was nowhere to be seen. We never met him, I feel he was avoiding us.
BTW we never saw a kitchen as advertised... just an extremely old small fridge!!
Just find a B&B close to any metro station and use that to travel around!
Rome is beautiful, don't ruin your stay by staying at this place!
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