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“Bad Location” 3 of 5 bubbles
Review of River Palace Hotel

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River Palace Hotel
Ranked #50 of 1,292 Hotels in Rome
Certificate of Excellence
Fresh Meadows, New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Bad Location”
3 of 5 bubbles Reviewed 23 May 2014

If you want convenient location to all major attractions, this is not your hotel. it is more than a 40 minute walk to the vatican. Located next to the Piazza Del Popolo. There are alot of nicer hotels near the spanish steps, which would put you more central to shopping and the attractions. If don’t get a room on the 1st floor you will have to change to a second tiny elevator to get to the higher floors. Room was clean but so very small. The staff was excellent and I wish I could give this hotel a higher rating, but i can’t. I cannot recommend this hotel and would not stay there again.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MikeAndSheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMRiverHotels, Direttore generale at River Palace Hotel, responded to this review, 26 May 2014
Dear Madam,

thank you for sharing your experience about the River Palace Hotel. I'm a little surprised about the review. Sometimes the hotel might not exceed guest expectations. Size of the room, tiny elevators or other reasons. Those suggestions are much appreciated because they help us to improve the service we want to deliver to our guests. Unfortunately I do not agreee with your point of view about the hotel location. It is a matter of fact that the hotel is located 40 minutes walking distance from St. Peter basilica (but only 3 metro stations away). It is also a matter of fact that St. Peter Basilica and Vatican City are located in an area of Rome called Vatican Area which is not downtown and not close to Trevi Fountain, Spanish steps, Coliseum or Galleria Borghese, as the River Palace is. It is like choosing to stay in an hotel in Times Square and than complain because it is far from Brooklyn Bridge.

Kind Regards

Michele Scandellari
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,218 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (426)
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Royal Oak, Michigan
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

There are no complaints per se about this hotel but few outstanding benefits. The location is fine - easy to get to tourist attractions. It is located approximately 2 blocks north of the Piazza del Popolo. However, it is hard to find "genuine" food anywhere near the hotel. The staff's first recommendation for a good meal seemed to us an overpriced tourist trap after spending $100 there.

The rooms were small but clean and nice, with nice bathrooms and showers. The staff was extremely courteous and helpful when possible. The breakfast was sufficient but not amazing- there was a wide variety of small pastries, deli meats, and cheeses available. Sometimes we had scrambled eggs available but others we did not. The last day we had a very early flight and were leaving before breakfast. The staff made us "to go" bags of breakfast foods when we checked out at no additional charge - very thoughtful. The "happy hour" at the hotel bar was very nice (the bartender was great!) and reasonably priced for good sized drinks.

The wifi availability was horrible - unaccessible in the rooms and spotty/slow in the lobby.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GreatestGatsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 May 2014

We returned yesterday after four nights at River Palace Hotel, and have no adverse criticisms of any aspect of our stay. It was certainly worthwhile upgrading our room to De Luxe as the standard rooms are rather cramped. Breakfasts were excellent, location was perfect and the staff were very friendly and helpful.

Room Tip: Upgrade to a larger room!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

Perfectly located within 30 minutes walk of all the main tourist attractions, this was the perfect hotel for our stay. Clean, quiet and beautifully furnished we loved our stay. Breakfast was included and exceeded expectations. Would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoBotting_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

Staff, Service, Location...everything was wonderful. If you are in Rome, this is the place to stay. Just walking distance to train stop and Piazza del Popolo, but it was quiet at night. We arrived in the early morning to Rome. As soon as we arrived at Hotel, attentitive stuff helped carried our bags and escorted to comfortable seating area. Check-in is at 2pm, but they took our bags, checked us in (room was not ready but...it was 5 hours before checked in time) and gave us a map of Rome and explained how to get to everywhere without having us asking. We tried walking around the city but got tired really quickly after long flight and went back to hotel. They didn't ask anything. They just speed up the room cleaning and acomodated us. Wow. Really really nice. Thank you very much.
House keeping stuff came in twice a day to 1. Clean the room and 2. To gave us the weather card for next day with chocolates. Nice touch of service. How nice to know the weather of next day! We received personal, hand writing letter and wine from the manager..I mean hand-writing! because it was our honeymoon. When we express our gratitude about the wine at front desk, manager himself came out and talked to us and thanked us for staying.
Breakfast was good. Great variety and selection to accomodate everybody. If you decide to get any kind of drink at bar, they always give you complimentaly snacks to go with your drink. Bathroom was easy to use and clean. Room is comfortable and nice. They have good selection of satelite TV channels. We couldn't be any happier to stay at this hotel. It is highly recommended!

Room Tip: Any room has the view of their yard
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rnmika27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skipton
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

Just returned from a 4 night stay in this hotel. We arrived just after lunch and were quickly booked in by a very helpful young man on reception, he explained everything easily for us tired oaps to take in and how to get to the main sights, all of which are in easy walking distance of the hotel.So much so within the hour we were unpacked and hitting the streets. We arrived back a good few hours later to the curtains drawn, the covers turned down and two treats waiting for us- a very nice chocolate apiece. The rooms although not large(we did upgrade to superior rooms,)are clean, comfortable and have alsorts of little luxuries that make you feel special, The beds are comfortable and the rooms quiet. Breakfast is good, with something for everyone .The staff , every single one of them are brilliant, helpful, cheerful and informative. I would recommend this hotel to everyone and if we make it back to Rome I will definateley stay here again.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janetteSkipton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 May 2014

The staff make this hotel. From the moment we checked in nothing was too much trouble, we were told how to get to the main sights, what to see, and generally made to feel very welcome. From reception staff to bar staff to breakfast staff everyone was friendly and welcoming. The turn down service before bed is a nice touch.

The hotel is very clean and well kept, standard room a little small but didn't matter since we were out all day.

Excellent location in walking distance to most of the main sites, hotel reception can also book bus tours and trips if you don't fancy walking.

Would stay here again no question

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vcn21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about River Palace Hotel

Property: River Palace Hotel
Address: Via Flaminia 33, 00196 Rome, Italy
Region: Italy > Lazio > Rome > Parioli
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
#30 Luxury Hotel in Rome
#32 Romantic Hotel in Rome
#57 Family Hotel in Rome
#83 Business Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — River Palace Hotel 4*
Number of rooms: 59
Reservation Options:
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Also Known As:
River Palace Hotel Rome
Hotel River Palace
River Palace Rome

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