The staff at Aurelius is just too awesome. First, Renata was extremely helpful in arranging all the necessary transfers for me and my friend before we arrived in Rome for a cruise. We made plans to stay in Rome for a day to enjoy the sites before getting on the ship. Renata was always extremely prompt and courteous in returning my email messages. I was excited about finally meeting her and saying, "Thanks," for all that she did.
Unfortunately, I was unable make it to Rome as planned. I missed my flight, and didn't make it to Rome until the day I had to embark on the cruise ship. I was unable to reach my friend to inform her of this in order to keep her from wandering around the airport looking for me. I contacted the hotel to get some assistance, and Renata immediately went into action. She and her staff took great care of my friend by picking her up from the airport in a timely fashion, providing her with helpful information about the area surrounding the hotel, and getting her to the ship. The hotel staff also made sure me and my other friends made it to the airport in ample time to catch our flights once our cruise was over.
I have never met a hotel staff that was this friendly and helpful. My friend stated the hotel was extremely nice, clean, and in a convenient location. Because of her rave reviews and the wonderful assistance I received, I know exactly where I will be staying when I return to Rome: The Aurelius Hotel. Keep up the good work. :)
- Official Description (provided by the hotel):
- The Aurelius Rome Hotel is a delightful "Boutiique Hotel", intimate and cosy, wich offers its customers a relaxing and well-being stay.Our Property is three subway stops away from the Vatican City and we are only a 70 meter walk from the subway station "Cornelia" and several bus stops. This gives our customers the possability to get to the hearrt of the city in no time at all. The atmosphere of the hotel is high class elegance, and our staff will always be ready to assist you during your stay. ... more less
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- Also Known As:
- Aurelius Hotel Rome