Where to start? Stayed 3 Nights (more than enough) Sept 11-13 2011
Twin room with breakfast. Room 209.
NOT a 4 Star.....2 at most....and I am not exaggerating.
Rooms are small....real small.
NO NATURAL LIGHT COMING INTO OUR ROOM!!
The staff dont care. Rude and uninterested.
Breakfast is woeful. (Maybe its all like this in Italy)
The elevator fits 3 people in it...WITHOUT luggage.
Wi-fi only in the lobby...for this ''4 star''
No tea/coffee making facilites in room (maybe thats an Italian thing, I dont know)
Loads of Sky channels IF YOU CAN UNDERSTAND ITALIAN!! 2 English channles- Sky & BBC news
Wardrobes are about 3 feet off the ground
Bed and pillows were hard
Shower is tiny; I banged my elbows many times
Most unromantic hotel ever.
I hope I remember all the details...anyway I'll give it a go...
When we arrived the desk guy was taking a personal call....he continued this personal call for the entire duration of us trying to check-in...no manners, no greeting....asked for our passports...after a couple of mins he just said 'Second floor', gave me the key, and said '10 minutes'....as in 'I will be off the phone in 10 minutes, go to your room and I'll photocopy your passports and you can get them later'. We were not comfotable with the fact our passports were with him, so we waited instead of going to our room while this guy talked and talked, laughed and joked with whomever he was talking to.....he even went outside! Then a hotel maid came, and i asked her. they guy came over and mumbeled something in Italian, obviously pissed off he had to do some work.
OTHER RANDOM EVENTS:
After our early morning flight we needed some rest. So we slept after unpacking. After about 1 hour of sleeping we heard the door unlocking, it woke us up, it was the maid!! She was coming into the room, just as I got to the door!
This HAPPENED AGAIN on our last day! At about 10am!
NEVER NEVER AGAIN WILL I STAY HERE.
I do not reccommend it for anything other than location.
- Official Description (provided by the hotel):
- Welcoming and refined, Hotel Luce is ideal for anyone seeking tranquillity and elegance for their stay in the heart of Rome. The elegant hall welcomes guests upon their arrival, spacious and lit up by precious crystal chandeliers; there are also comfortable lounge areas where guests can relax on comfortable couches after a “hard” day visiting the Capital. Here guests can have a snack and a drink using the automatic dispensers. Hotel Luce offers its guests all the comforts that might be expected from a hotel of this category, guaranteeing a complete service catering to everyone’s needs. Guests may be in Rome for a romantic weekend, celebrating an anniversary, attending a cultural or artistic event, discovering the artistic beauty of the Eternal City or shopping in the elegant streets in the city centre. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, Agoda, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Hotel Luce reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Luce Hotel Rome