Stayed here for 7 nights as I thought reviews we good but we really had a bad experience here, first off the front desk girls were rude with an attitude. It made me not ask them anything anymore and avoid them. As we checked in, we weren't welcomed, we were given a room on the 2nd floor which is really 3rd floor. I told them my mom had foot problems and to change it but she didn't want to until the next day which was still fine for us, this room the water was cold and room was freezing, we didn't complain bc we were being moved anyway. The 3nd room, the shower drain didn't work, I called and told the guy & he said I'll write a note & tomorrow we'll fix it.. didn't happen and I called again next night, he'll write a note again and said someone will look after it tomorrow during the day, night we come back.. still nothing. It was so hard to shower bc in 30 secs the water was up to your ankles; you would have to shower turn it off and wait 5-10 mints then start ur shower again... so frustrating. Martin was approachable and helpful, he was only there at nights but no one listened to him it seemed like, his notes were ignored. Overall, I would never recommend anyone to go here and I defiantly will not come back to this hotel. I rather have paid more for better service and at least enjoyed my stay.