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“Nice hotel in an excellent location”
Review of Cosmopolita Hotel

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Cosmopolita Hotel
Ranked #312 of 1,258 Hotels in Rome
Nashville, Tennessee
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice hotel in an excellent location”
Reviewed 2 June 2014

We stayed at the Hotel Cosmopolita last month for a week during our vacation to Italy. Check in is not until 2:00 PM local time, so those arriving at the Rome aiport at 7:30 am or so on early overseas flights will easily have their bags and in Rome's city center or the hotel by 9:30 am. Problem is, check in is not until 2:00 pm, so after a long flight you'll have to find something to do until check in time! We passed the time by walking down to the Colosseum, strolling around and seeing the sights there, eating lunch, and doing some minor shopping. The check in was quite easy and we were on our way to our room on the 3rd floor relatively easy. Then came the problem: our room's air conditioner did not work. We worked and worked to try to get it running, and the porter even came up to try his hand at it. Nothing worked, and he said it may be the next morning (Monday) before they could get a maintenance techinician to look at it. I told them that we would need to be moved to another room asap, and the front desk manager accommodated us easily without any hassle. The room was nice, though the shower is a bit small/cramped. The room was quiet and we could not hear any outside noise, but when you're in the hallways you can easily hear people talking in their rooms. Despite putting the "do not disturb" hang tag on the door knob outside (we prefer not to have the housekeeping make up our bed and clean up each day), they came in anyway every single day we were there and did their thing. Not a real big deal, so we didn't mention it to the front desk. Whenever we needed them to call a taxi for us, there was one waiting outside at the door liteally within 1-3 minutes. The hotel has a restaurant located on premises, and while the breakfast is quite a spread, it's nothing super special. I preferred the restaurant's other meals at lunch. They had an awesome grilled chicken salad with oil and vinegar dressing! Across the main street there is a market where you can pick up wines, liquors, soft drinks, chips, candy, and some basic toiletries that a traveler may encounter needing. Up the hill and to the left down a small alleyway toward the Trevi Fountain is an excellent restaurant we ate at twice called La Lanterne. Great food and service. There is no Neutrogena soap, shampoo, or conditioner in the hotel rooms as the hotel website's pictures seem to indicate; rather, they only have at the sink and in the shower a hanging squeeze bottle of Dove liquid body wash. The rooftop terrace is probably not well known by most guests, as it is not really advertised by the hotel. Take the lift up to the 5th floor and follow the signs. The views are incredible, and you can see St. Peter's Bascilica in the distance. Lots of lovely plants and flowers up there, as well as chairs and tables, which makes for a perfect spot to dine. Grab your own lunch from the downstairs restaurant for take out, or purchase your own wine and cheeses and make your own picnic lunch or dinner up on the rooftop terrace for an incredile experience.

  • Stayed May 2014, travelled as a couple
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    • Cleanliness
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Helpful?
2 Thank Keith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hamble, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 June 2014

The Cosmopolita was our base for an incredible 3 night stay in Rome. No fuss, no frills. A decent room with a comfy bed, immaculate housekeeping, nice decor and a good shower. But above all, an "I'm going to have to pinch myself because this is too good to be true" central location from which to explore one of Europe's loveliest cities. Sometimes simplicity is all that you need.

Room Tip: Our room faced the main road. I was quite noisy but didn't bother us. If you are a light sleep...
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  • Stayed April 2014, travelled as a couple
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Helpful?
Thank Nicesoapdoesmatter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 May 2014

Hotel was in good location for the tourist sites. Room was decent sized, clean and comfortable. Free easily accessible wi-if. We booked our trip last minute and were really pleased. Would recommend.

We went for room only option as preferred eating out, but food options seemed good and reasonably priced.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Dee041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 May 2014

Four stars. Check in was easy - front staff very friendly. Room was spacious and clean. Free Wifi was fast enough to facetime home without any delays. Super central to all sites. We walked everywhere. Breakfast was alright - we ate their every morning. Would recommend this hotel in a heartbeat

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bellek18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 May 2014

Four-stars for a roomy double standard room, helpful staff, a very central location, and free wifi with a good connection. Three-and-a-half stars for the hotel room, which is decent but needs updating.

Pros: Centrally located within 10 to 15 minutes of walking to the major sights (Trevi, Piazza Navona, Pantheon, Colosseum, Campo de Fiori, Via del Corso). We were in a room on the fourth floor by the courtyard and it was quite roomy and relatively clean. Because it's so central, you can still hear road noise, especially sirens, but it wasn't enough to be bothersome. There are a good amount of restaurants in the vicinity and a bank just a block away if you ever need to withdraw euros. If you need food right away, there's a decent restaurant downstairs that offers a pretty good deal on their meals. An airport transfer was available with reservation for a fixed price of €52 (compared to taxi at €48, possibly extra for each luggage). Did I mention: Free WIFI!

So-so: There's a mini bar in the room but you're better off going to a nearby market if you can for snacks and water.

Cons: The bed is super firm and the pillows are lumpy. The room is a bit dark but could be brighter with the shutters open. There isn't a proper vent in the bathroom for steam but there is a window which could be opened. The hotel itself is probably not the best for accessibility because there are odd slopes and steps within the floors. The elevator is small and can only fit six people - don't even think of using it when housekeeping and other staff use it because it's quite the wait and going down the stairs can make you dizzy if you're situated on a higher floor (there are only five or six).

Room Tip: For less noise, request a room by the courtyard and away from the street.
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank emmemell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 May 2014

We booked our stay at the last minute and were happy with the results. With it being our first time in Rome, we weren't sure what to expect. Cosmo is well located, within walking distance of many significant attractions. Numerous shopping and dining options are just minutes away. Our room was clean and nicely decorated. The bed was firm, yet comfortable. The bathroom was cramped, but had one of the best showers we've ever experienced in a hotel. Staff was friendly and assisted with basic tourist information. Wifi was free and functional, but intermittent. Skip the breakfast buffet -- it's not worth the 7 euros. We would definitely give Cosmo another shot.

Ignore the pool rating -- there isn't one.

Room Tip: An interior room will be spared a lot of the boulevard noise
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Service
Helpful?
1 Thank Tyannsark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2014 via mobile

Paid top money for this hotel only to be treated like a possible thief in the night.
Full amount for stay + 20% had to be supplied on credit card on arrival (guarantee in case mini bar or any other extras were used). Top of the range tv in room but 22 euro charge for 24 hrs use
Hotel has been "Done up" since we last stayed here 10 years ago but Room was small and the materials used were of poor quality. Took the whole Rome experience away and would not go back or recommend this hotel to anyone.

Stayed May 2014, travelled with family
Helpful?
2 Thank Charlie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosmopolitaRoma, Direttore at Cosmopolita Hotel, responded to this review, 11 June 2014
Dear Mr. Charlie B,

Thank you for sharing your feedback about your stay with us.
First of all, let me say that I am really apologetic to hear that the service you received did not meet your expectations and that you felt to have received a bad treatment.
I take these comments very seriously and I am glad to have the opportunity to clarify what you reported. At the moment of the booking we request a credit card as guarantee where we take an authorization. As in most of the hotels once checked in, another percentage (generally 20%) is automatically authorized on the credit card in case of incidentals (minibar, extras etc.). I would like to clarify that the authorization is not a real charge and that it would be released at check out, the hotel is not allowed to charge anything without guest’s authorization. I really understand your good faith and that this practice made you feel treated as a thief but this a is a normal practise that the hotels apply worldwide with the only intention of being guaranteed for the service they are offering. Just in name of good faith we have intentionally decided to give a clear information to our valued guests, because they are giving to us their personal data and their credit card and for transparency we want to inform them how we will handle their data and why credit card is requested, I hope you may understand that our intention is not only to guarantee our interests, but to be loyal each other.
Concerning the 22 € for the pay TV, this is the fare per day that consents to see for 24h at any times movies and adult contents.
I am so afraid you did not like the room where you stayed, effectively, since your previous stay 10 years ago the hotel has been renovated I hope you that you at least appreciated the convenient location of the hotel.

Thank you for choosing to stay with us, I hope for a chance to regain your confidence in us, I will be glad to take care of your needs prior to your arrival.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cosmopolita Hotel

Property: Cosmopolita Hotel
Address: Via di Sant'Eufemia 5 | Piazza Venezia, 00187 Rome, Italy
Region: Italy > Lazio > Rome > Trevi
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#168 Luxury Hotel in Rome
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cosmopolita Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Hotel Cosmopolita
Cosmopolita Hotel Rome

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