We used Italy by Limo for three trips in November, 2013. One was a trip from the airport to apartments we rented, another was a trip from the apartments to the port of Citavecchia, and the third was an all day tour from the port of Livorno that took us to Pisa, through Tuscany and to Florence and a return to our ship.
We had the same driver for the first two trips - he was prompt , was waiting with a sign at the airport and picked us up near the door. His van was clean and he drove well in the crazy traffic. The day going to the port he was very prompt, helped with tons of luggage and again drove very well - we enjoyed him a lot. Both trips were less expensive than the subway, cab or transportation by the cruise line.
Our tour from Livorno was a different driver - he was a few minutes late as he went to another ship docked in the confusing port - but it was not long and again he had a spotless van for the 6 of us. We enjoyed our day with him - he told us much and drove carefully - at Pisa he walked with us, bought us a coffee and gave us time alone as well.
In Florence, he gave us directions and accompanied us around as there was no vehicle access near the sites. He then gave us time alone to wander, shop, and see things. He again was gracious and gave us all a farewell gift - we found him delightful.\
We would use this company again any time - from the delightful emails with the scheduler and the actual trips - everything was better than expected and was excellent !
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