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“Location Location Location and stuffy attitude”

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Grand Hotel de la Minerve
Ranked #181 of 1,271 Hotels in Rome
Certificate of Excellence
Reviewed 5 February 2014

As others have said, the location is truly excellent. The vibe is more formal, to the point of unwelcoming. We booked our room via Hotwire; were given a backside view on the 4th floor. Room was perfectly fine, and bathroom was well appointed, although lacked heated towel bars. Wifi worked well for us. Sounds trivial, but terrible selection of TV stations! In January, the restaurants seemed to have shut down. The "Rotunda" off the main lobby, has 5 tables and a small menu. We arrived on a rainy day and tried lunch there. The food was subpar, took forever, and the servers seemed terrified as they tried to be very correct. Don't eat there! Bar prices are high: 15 Euros for a Manhattan! Don't drink there, either! The rooftop looked like it would be nice--but it was closed for winter. Lobby looks elegant, but it was uninviting. (We are 60 year old professionals-generally feel comfortable in upscale hotels!) I'm not sure whom they wish to attract, but the one huge plus for this hotel is simply location.

Room Tip: It wouldn't hurt to ask for a view--but the desk attitudes were quite unbending, so don't ex...
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  • Stayed: January 2014, travelled as a couple
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1  Thank nonamesforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EzioSacrini, Direttore at Grand Hotel de la Minerve, responded to this reviewResponded 25 February 2014

Dear Guest,
Thank you for sharing your impressions, we are happy to know that you appreciated our rooms, the critics you express are a spur to do better. The reception staff is one of our prides, a certain formality is a must for a 5star hotel like us, usually appreciated by high profile politicians, professionals and businessman. I can agree that some guests maybe would like a more easy-going attitude but I assure you that it is not given for sure TV channels selection have been set up after collecting requests from customers coming from all around the world plus the main Italian channels. The “La Rotonda” is actually our breakfast room, located in the basement of the hotel. The restaurant, usually open on our roof top, had been moved to the lobby, due to the bad weather conditions, we have had a couple of rainy weeks that made it uncomfortable serving our guest at the Minerva Roof Garden. The distance from the kitchen and generally speaking the unusual location made the staff a bit more focused about giving the high class service we usually treat our guests with. Prices for both Restaurant and Bar are absolutely in line with any similar and comparable venue in Rome. Hoping to have you again with us, best regards

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602 - 608 of 1,302 reviews

Reviewed 5 February 2014

The hotel location was amazing . Receptionist was very friendly and we were given our room at 10 am although check in time was much later . All staff was very nice . Room was spacious and. Clean and had turn down service too . It's walking distance to Pantheon and other major sites . It's a waste doing hop on hop off as all the sites are walking distance except the Vatican .
Only bad side to the hotel was having no coffe / tea facility in the room . And the room service starts only at 630 am and coffee is €8 per cup . Although they gave cookies / croissants ...
Wish they had the roof top restaurant opened too . Since winter they were closed. But all in all I would stay here again .., so safe,clean and friendly .

Room Tip: Over looking the square would be great ....
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  • Stayed: February 2014, travelled as a couple
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1  Thank Nadabey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EzioSacrini, Direttore at Grand Hotel de la Minerve, responded to this reviewResponded 25 February 2014

Dear Guest,
Thank you for your review, we love to hear from satisfied customers. We know that after a long flight from, as example, the States, waiting hours for the room to get ready can be very frustrating, so we always try to assign the rooms as soon as they become available, even if our official check-in time is 3pm. Coffee/Tea boilers were taken off the room after we noticed that that they were used by less than 10 percent of our customers, room service is available 24h. Our breakfast room for coffee opens at 6:30. The restaurant is open through the year, but we closed it for some days this winter due to the heavy rainfalls that occurred for almost two weeks in January/February. We foresee to have you again with us, best regards

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Reviewed 31 January 2014 via mobile

The location is the thing with the minerve. Right by the pantheon, slap in the centre of Rome, awesome. And the room was modern and clean, but no points to charge phones, plug in iPod, ghds, hairdryers without unplugging a lamp. We were denied any access to roof garden as private party hired it, and it was closed during day. And seriously €70 for an average breakfast. Spoiled the whole thing.

Stayed: January 2014, travelled as a couple
2  Thank Kerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EzioSacrini, Direttore at Grand Hotel de la Minerve, responded to this reviewResponded 25 February 2014

Dear guest, thank you for taking your time to let us know you impressions of your stay. Customer feedback is precious to us, to understand and meet our guest’s needs. I have forwarded your observation about electric power outtakes to our technical department, who will find a solution for this issue. Regarding our breakfast, the price is absolutely in line with similar venues in Rome. We are sorry that you found it “average”, if you could let us know what you did not appreciate, we will have more hints about how to better this service. Best regards

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Reviewed 27 January 2014 via mobile

Very central location. Nice main areas. Room was on 5th floor so quiet. Like a cold room and slept with windows open and it was peaceful. Room was ok. Bed large but no great luxury in room. That said because of the location would stay here again.

  • Stayed: January 2014
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2  Thank babybuny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EzioSacrini, Direttore at Grand Hotel de la Minerve, responded to this reviewResponded 25 February 2014

Dear Guest,
thank you for sharing with us your impressions of your stay. Our location, is ideal for those who wish or need to stay in Rome city centre. Close to the main government buildings and the main shopping streets, the most known monuments of the city are at hand, some of them only a hundred a meter away. Then the Minerva square, with it’s elephant, is a pedestrian area ,as most of the surrounding areas. This avoid most of the traffic jams and noises that are associated, granting our guest a relaxing stay. We will be happy to have you with us again in a near future, Best regards

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Reviewed 26 November 2013

A marvelous hotel, a stylish lobby and bar ( did not have a chance to see the hotel restaurants) charming personnel, stayed in a small suite, over looking the picturesque Piazza Minerva-
la dolce vita.
From now on, we would not stay anywhere else in Rome.

Room Tip: Spring for the rooms that face the piazza - "When in Rome…etc."
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  • Stayed: November 2013, travelled as a couple
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2  Thank Marcmarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

We only stayed 3 nights. I would have to say the cost is the ONLY drawback.
We had a 5th floor room overlooking Piazza Della Minerve and it was a treat. The only hotel room I have stayed in that was nicer was in the old wing of the Sofitel in Hanoi with a window opening onto a rooftop garden.
The staff were excellent, friendly and helpful always.
I begin to think that hotel staff are so used to rude, self-important guests that they develop an armour, which with a small amount of respect and courtesy, quickly disappears.
I would have loved a walk-in shower rather than one over the tub.
At my age climbing into a tub begins to be hazard but it's not critical.
Location is wonderful
Bed and linen were top class
Service great
Thought €70.00 for breakfast on top of the room charge a little steep, much more reasonable in Japan which is generally considered expensive....but the breakfast was as good as you would hope.
Room service was also very expensive but the food, with the strange exception of a very underwhelming pasta dish, was very good
Do yourself a favour and stay here
Rooftop restaurant probably will send you to the poorhouse but you'll remember it forever

Room Tip: Overlook the piazza
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  • Stayed: November 2013, travelled as a couple
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2  Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

The best part about this hotel is the location. Right across the street from the Pantheon and walking distance to all the major sites. While the rooms are nicer than most places you will find in Europe, definitely not five stars. Perhaps what I liked least about this hotel was how snooty the staff was. Not helpful at all. One night, the concierge made us reservations at a restaurant which was not even open. Considering the price, there are other hotels where I will stay when I return to Rome.

  • Stayed: November 2013, travelled as a couple
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3  Thank Angel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel de la Minerve

Address: Piazza della Minerva 69, 00186 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome > Navona / Pantheon / Campo de’ Fiori
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#101 Business Hotel in Rome
#108 Luxury Hotel in Rome
#149 Family Hotel in Rome
#187 Romantic Hotel in Rome
Price Range: £208 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel de la Minerve 5*
Number of rooms: 134
Official Description (provided by the hotel):
Six-story hotel housed in a restored late-17th century building with Napoleanic decor. ... more   less 
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Also Known As:
Grand Hotel Rome

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