Although the hotel has all the facilities you would expect from a 5 star hotel the air conditioning was making the room warm rather than cooling it. The total lack of sleep on the last night before checking out ruined our stay. They even moved us to another room on the 4th floor but that also was no cooler. We had booked 2 double rooms for 2 nights and both couples were located on the 4th floor. We raised the issue with reception who moved us as stated to another room where we were told it will get cooler but as they just activated the air con in that room it would take 10 minutes. after 10 minutes it was no better than the previous room.
So after a restless night of little or no sleep we went down at 7am for breakfast as we were getting collected at 8am for our onward transfer.
Other than stating that they would report it to the manager no more was done.
The worry came when home i communicated with the General Manager who stated that the air conditioning was fine in both rooms!
In which case despite the positive aspects of the hotel i could not suffer the hot rooms again and feel convinced that the air con was clearly broken.
To end a 10 night holiday with 2 nights here was on paper going to be a great end to our holiday but the total discomfort caused by the temperature ruined our stay.
- Official Description (provided by the hotel):
- In a Prime Location, just steps from Rome's storied Via Veneto, the luxurious Aleph Hotel Rome charms with its new modern Italian design and its fine and warm hospitality. An executive floor is totally renewed and will accomodate you in a trendy and chic ambiance with luxurury bathrooms and precious lighting. The new rooms are equipped with high technology features: Complimentary fiber optic Wifi speed connection service, USB charging ports, Streaming from your mobile phone to TV, Spotify, Youtube, Euronews, Accuweather Streaming, TV 45 to 60’, Temperature control. The historical building was a bank in 1929 and then transformed in a hotel. Recently works have brought to light the original pillars in Cipollino Marble of the '30s in the lobby. The main part of the lobby is closed for the month of June to valorize this inheritance that will be part of the new Aleph. Further new rooms and a brand new bar are coming soon in July. ... more less
- Reservation Options:
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- Also Known As:
- Boscolo Aleph Rome
- Boscolo Aleph Hotel Rome