The location is really the only reason to stay at this hotel. The rooms themselves aren't bad, though they are small, but the bathrooms were bad. The bathrooms were among the smallest I have ever been in, and were very moldy. Every time I bumped into the bathroom wall, which will happen frequently in a bathroom this small, I felt disgusting. The view from our room was not good either.
The service was the worst part of the hotel. As some have said, the younger guy with the longer hair is extremely friendly and helpful, but the woman we dealt with was awful. We went to the office to check out before heading to the airport to leave Italy, however it's a miracle we caught our flight.
The woman at this hotel claimed her credit card machine ran out of paper when we attempted to pay. We explained that we did not have any cash left as we were leaving the continent soon and had purposefully spent all of our Euros. The signs on the door 4 feet behind us indicated that this hotel accepts credit cards, and we politelty explained that we had a flight to catch, but we were only met with rudeness. The woman said that if we were in such a big hurry, we should have either paid the day before (who does that?) or just pay with cash now (after we explained we only had credit cards). She got frustrated with us and left us at the desk for over 20 minutes, and eventually the young guy with the long hair came with paper and took care of us. Horrible experience.
- Official Description (provided by the hotel):
- Hotel Viennese Due is situated only a few meters away from Central Station Roma Termini where you can easily reach both the 'Air Terminal' Leonardo da Vinci and the Ciampino Airport Terminal - Terravision, the two subway lines (A and B) also allows a fast connection to reach all points of interest in the city. Our structure is recommended for all those people who, while wanting to save money, do not want to give away good services. We also offer special rates for family rooms for 3 - 4 - 5 people from 60 to 90 euro per room with private bathroom. During your stay in our hotel we offer the possibility to all our guests to have lunch or dinner at a special price thanks to the agreement that our hotel have with the well known Restaurant Mino, with costs from 9.00 euros to 14.00 euros per person All our services included in the cost of the room , give to our structure rated as 1 star quality characteristics significantly exceeding expectations. The wi-fi internet access is free and unlimited in every room and common areas. Each room is equipped with a personal computer with web cam and free unlimited internet access. All our rooms are equipped with both ceiling fans and air condition. If you are wondering, why our hotel has been classified as a single star, it means that you have become, or soon will be our customers. ... more less
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- Also Known As:
- Viennese Due Bed And Breakfast
- Viennese Due Hotel Rome
- Viennese Due Rome