The Hotel Balitc was an excellent budget option. The room was very clean and large. We booked a double - there was one twin bed and then two twin beds pushed together to make a double bed. I was traveling with a family member so when we arrived they separated the "double bed" and we had 3 twin beds. So I'm not sure if this is a standard double room or not but I thought the space was really large. We also had a nice balcony facing the main street. The bathroom was somewhat small, by american standards. The shower basically folded out into the bathroom area. It wasn't an issue for us but that might be somewhat cramped for a larger person. However there was also a shared bathroom in the hallway that I'm assuming could have been used if that was a problem.
Breakfast was included and was a nice selection of pasteries, rolls, jams, etc. each day. There was also juice, coffee, cappuccino, etc. It is served in reception, which had plenty of tables and we never had problems finding a space.
The location was great. Some other reviews had warned about staying near the Termini train station. I didn't find the neighborhood bad at all. If you live in a city or are comfortable in other major cities you have visited this should be fine. We walked around at night without any problems. Many sites were within walking distance (20 minute walk or so) and for those that are not it was nice to be near the train station. There were also plenty or restaurants nearby for dinner.
The staff was always very friendly and helpful. We were pretty much only at the hotel to sleep (and eat breakfast) so we didn't really require a lot from them. I thought they were very pleasant and attentive at breakfast though, which was mainly the only interaction we had. Our Italian was very limited but it was easy to communicate since they all spoke English.
Overall I would definitely recommend the Hotel Baltic. It meet our expectations and then some. I would definitely stay there again.
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