This hotel is in the middle of nowhere with not a shop in sight for miles. We were in a dull, depressing room WITH NO BALCONY. We were not informed that there was a spa or gym and we had no information in regards to the facilities in the hotel whatsoever. On the one occasion we arrived back early one day, the intention was to make use of the hotel's sun terrace but we were advised that it was closed for cleaning at 2.00pm in the afternoon. The hotel has one table and 4 chairs situated in the garden at the entrance but being on a main road not the ideal place to relax!!! We decided to have dinner one evening in the roof top restaurant - worst meal we have ever had!! - 3 of us ordered grilled chicken which was inedible - one of us had what looked like the chicken's rib cage - all bone and cartilage - very little chicken and the other members of our party had what only can be described as Heinz spaghetti with blobs of cheese - which was cold - this cost over 100 euros. With no shops around we had to make use of the drinks available in the mini bar - at 4 euros for a can of coke!! On the last night we had a power cut from 9.30pm and the power did not come back on until 6.30 the following morning - no apology or explanation. We were really looking forward to this this trip but our choice of hotel ruined it!!
- Official Description (provided by the hotel):
- Discover "American Palace," a 4 star hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar . OUR ROOMS: With its 164 rooms the Hotel has got different room types to meet all guests' needs. The welcome is assured in comfortable single, double, twin and triple rooms, and for a more comfortable stay we can offer our suites. All our room types share the same attention for details and the warmth of green and brown colours of our furniture. All rooms have toilet en-suite, are classically furnished with wooden floor or carpet and are equipped with minibar, safe, heating and air conditioning system, flat screen TV with international channels, direct telephone line, hairdryer, desk, toilet amenities. If you travel for business purposes you'll be pleased to know connection is free for our guests. SERVICES The hotel offers several services to make your stay special : The reception desk staff is at you complete disposal 24h a day for information and assistance. Our laundry service assures your clothes will be delivered back in 24h if required by 9.00 Am. Room service available everyday from 7.00 Am to 10.00 Pm and everyday free newspapers available for our guests. Our gymnasium is open from Monday to Sunday and it's free for our guests. The parking area is available inside the hotel with an extra charge..... And if you come for business purposes, our two Conference halls can sit up to a maximum of 70 people and are equipped with all modern audio-video devices. ... more less
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- Also Known As:
- Donna Laura Palace Rome
- Hotel Donna Laura Palace