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“Excellent but overpriced food”

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Boscolo Exedra Roma, Autograph Collection
Ranked #85 of 1,291 Hotels in Rome
Certificate of Excellence
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Excellent but overpriced food”
5 of 5 bubbles Reviewed 15 March 2014

This is my second time to stay at exedra boscolo rome, the first stay was in 2007. I like this hotel since it is wonderful in location, luxury, comfort, facilities and service. Me and my friend stayed in the panoramic room which was amaizing. Very spacious well equiped and with a luxurious decoration. The bathroom was very spacious as well, and with modern facilities. The only drawback is the overpriced food including the minibar items costs which was far more expensive than outside the hotel.
I do highly recommend staying in this hotel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doctorfatima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Direttore generale at Boscolo Exedra Roma, Autograph Collection, responded to this review, 16 March 2014
Google Translation
Gentile Ospite,

La ringraziamo molto per aver condiviso i suoi commenti sull’hotel Boscolo Exedra Roma!
Mi ha fatto piacere leggere le Sue parole di apprezzamento in merito alla camera,,al servizio ed all'hotel nel suo complesso.
Nella speranza di poterLe dare nuovamente il benvenuto al Boscolo Exedra,Le invio
Cordiali Saluti,
Oliver Hutten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (380)
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English first
Vancouver, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

My fiance and I really enjoyed our stay at this hotel. It is very grand, vintage with touches of modern, clean and comfortable. It does bring you the luxury sty feeling. This goes for both the amenities and the rooms. Staff was very friendly but sometimes slow in responding to requests. Our room had a large patio and was very spacious.

Breakfast buffet was great with lots of options. We were very happy with the location as well.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank P0shTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Direttore generale at Boscolo Exedra Roma, Autograph Collection, responded to this review, 16 March 2014
Google Translation
Gentile Ospite,

La ringraziamo per aver lasciato il suo prezioso commento sul The Boscolo Exedra Roma.
Siamo davvero lieti di sapere che il suo recente soggiorno presso il nostro storico hotel è stato piacevole e all’altezza delle sue aspettative.

Ci auguriamo di riaverla presto tra i nostri graditi ospiti per offrirle una nuova ed indimenticabile esperienza nella Città Eterna!

Cordialmente,
Oliver Hutten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

We have spent two days at Boscolo Exedra Roma 7-9 March 2014 ,a spectacular five star hotel that puts its guests first in every way possible

Everything was fine and excellent , a wonderful hotel we have no complaints!

The hotel is a Marriott Autograph Collection which can be recommended without any doubt!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabe357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Direttore generale at Boscolo Exedra Roma, Autograph Collection, responded to this review, 16 March 2014
Google Translation
Gentile Ospite,

grazie per la sua recensione.
Siamo veramente lieti di poterLe offrire i nostri servizi e Le siamo grati per i complimenti al nostro staff il quale dedica tanta passione e attenzione nei confronti di tutti i nostri graditissimi ospiti.
Ci auguriamo di avere presto il piacere della Sua prossima visita.
Oliver Hutten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 March 2014 via mobile

We have just had a 3 night stay at this beautiful hotel. The staff were very polite and helpful. Fantastic breakfast every day. The location is good to get to the main sights of rome as there is a metro stop right outside. Termini station is a 5 minute walk. The hotel is very impressive with a beautiful fountain outside. It is worth heading up to the roof terrace to see the view over rome and also head to the basement to see some excavated ruins underneath the hotel.

This hotel certainly has the wow factor.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank sarbrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Direttore generale at Boscolo Exedra Roma, Autograph Collection, responded to this review, 7 March 2014
Google Translation
Gentile Ospite,


grazie per la Sua recensione.

Sono lieto abbia apprezzato lo stile inconfondibile del Boscolo Hotel.
Sono molto lieto che abbia gradito lo stile del nostro Hotel ma soprattutto la posizione centralissima ideale per la visita della città.
Noto con piacere che ha colto La vista panoramica che si può godere dalla nostra bellissima terrazza che è molto apprezzata dai Nostri Ospiti e viene usata per molti eventi.
Le siamo grati per i complimenti al nostro staff il quale dedica tanta passione e attenzione nei confronti di tutti i nostri graditissimi ospiti.

Ci auguriamo di avere presto il piacere della Sua prossima visita.

Oliver Hutten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 24 February 2014

The building is impressive and very beautiful, but the lack of charm and personality unfortunately makes the experience a bit cold and distant. The staffs at this hotel are polite but there is little warmth, and I got the feeling that they are just there to do their job, and not there to make you feel welcomed. I was for instance not provided any information about the hotel, e.g. the spa, work out area, the roof terrace and etc at arrival time.

I was travelling alone and while I sat down at the big lobby with a book I had to wait for 15 minutes before a waiter arrived at my table. I ordered a glass of wine, a regular Sauvignon Blanc and had to pay 18 Euros, in which included a small trey of aperitivos. I was very much looking forward to sit on the roof terrace but as I entered it was all closed! A concierge told me I could have a look but without any lights it didn’t appear very appealing. Why close the terrace just because the pool is out of function? After all, the Eternal City is all about the viewing!

On the positive side: the room was very beautiful and spacious. I was initially given a room towards one of the busy streets but I could not sleep and asked to be given another room. There was no problem with this and a portiere showed me to my new room immediately. It was beautiful and very calm. The cleaning people were friendly and the room was very tidy and clean. Mind that everything is very costly, e.g. 50 grams of chocolate costs about 12 Euros. (Mini bar).

Would I go back? I don`t think so. I paid 180 Euros per night and I would expect more; a feeling of being indulged and not having to ask for everything all the time. I mean; my arrival sums it up: when I arrived they asked me if I wanted my luggage to be carried to my room. This should not be a question! This should be standard procedure at such high standard!

Room Tip: Ask for a quiet room, not facing the streets!
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Notalonelyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalkara, Malta
Level Contributor
186 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 18 February 2014

Visited the Exedra in August for a 50th Birthday treat.

Lovely building with lots of marble in a good location. Very helpful concierge service arranged several trips for us.

Didn't eat at the hotel but did use the bar on the roof at the swimming pool terrace which was a lovely spot to unwind at the end of each day.

There were several ice machines on our floor but for some reason none of them worked.

Would be happy to return or use this chain elsewhere.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 724jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Direttore generale at Boscolo Exedra Roma, Autograph Collection, responded to this review, 21 February 2014
Google Translation
Gentile Ospite,
La ringraziamo moltissimo per le belle parole spese nella Sua recensione.
Mi fa molto piacere vedere che ha apprezzato lo stile,la location ed il design dell'Hotel Boscolo.
Noto con piacere che ha colto La vista panoramica che si può godere dalla nostra bellissima terrazza che è molto apprezzata dai Nostri Ospiti e viene usata per molti eventi.
Grazie ancora e ci auguriamo di avere presto il piacere di un'altra visita.
Con i più cordiali saluti.
Oliver Hutten
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
187 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed 15 February 2014 via mobile

The Boscolo Exedra is beautifully located on the Piazza della Repubblicca, close to the Termini railway station and within reasonable walking distance from the 'must-sees' in Rome (note that the entrance to the underground is just outside the hotel).The pictures shown on the website are a good representation of the 'grandeur' of the hotel.
The hotel is huge. The lobby is a fantastic area and the rooms are large (never seen such a high ceilings). The bathroom was well equipped, though not exceptionnally large in size for a five-star hotel.
I was there for a business conference and spent a couple of additional days for visiting the wonderful city of Rome.
My wife and I left however pretty disappointed, due to a couple of reasons I believe are not acceptable for a five-star hotel:
- returning from dinner on our last night, we were not able anymore to switch out the main lights of our room. Nothing to do with too many drinks, but the switch simply did not work anymore. We had to withdraw our card from the electricity switch to darken the room
- in addition, the airco turned suddenly into overdrive. The fan speeded up to top speed, got pretty noisy and spread nothing but hot current. No possibility to switch it off. It was too late to contact the front desk and our previous contacts with the receptionists were not particularly warm and helpful to convince ourselves to contact the reception during the night. (quite some other colleagues complained about the airco as well)
- the toiletbril did not fit the toilet and was broken

After all those minor points, I would like to point out that the two concierges, Valentina and Adam, were fabulous. They assisted us tremendously with excellent suggestions for restaurant reservations and helpful advice on what to visit in town.

If you go for a five-star hotel, you may expect top-notch facilities and service, something the hotel did not live up to in my opinion.

Stayed February 2014, travelled on business
Helpful?
6 Thank Erik_Tervuren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Boscolo Exedra Roma, Autograph Collection

Property: Boscolo Exedra Roma, Autograph Collection
Address: Piazza della Repubblica 47, 00185 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Rome
#51 Luxury Hotel in Rome
#54 Business Hotel in Rome
#98 Romantic Hotel in Rome
#103 Family Hotel in Rome
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Boscolo Exedra Roma, Autograph Collection 5*
Number of rooms: 238
Official Description (provided by the hotel):
Blending modern sophistication with a traditional 19th-century palace design, the Boscolo Exedra Roma, Autograph Collection, is a truly breathtaking sight to behold and unparalleled stay to experience. Sitting gracefully in the renowned Piazza della Repubblica,stunning Paris landmarks such as the Spanish Steps, Trevi Fountain and the Colosseum are only a short trip away. ... more   less 
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Also Known As:
Boscolo Exedra Hotel Rome
Boscolo Exedra Rome
Exedra Hotel Rome

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