We had just completedtravelling around Italy and was looking forward to our 5 nights in Rome. What a big let down Hotel Mozart was. Reception was rude like we were interrupting them, and then we were told we had to walk maybe 15 mins to where our room was carrying our own bags across several streets and through council road works. The footpath was dug up outside the building we were located in and we had to walk a plank. When we were finally in our room it was filthy, dust everywhere bathroom grimy not cleaned in days, we were supposed to have 3 beds but only had 2 singles. We went back to rection and said we were not happy and wanted another room. After much arguing we were put in an even smaller room still very dirty. I spent all that night trying to find another hotel in Rome to move to, we did not even want to try and have breakfast there if there kitchen was as dirty as the rooms. Our tour operator the next day found us another hotel Hotel Splendid, how amazing, but when we went to mobe our bags the hotel manager was so rude and said we still had to pay for the 5 nights he even forceable tried to tKe our bGs out of the car. Wie were so glad to see the back of that place and suggest future guests ensure they read all reviews as I can see other' s have had this same experience
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- Also Known As:
- Mozart Hotel Rome
- Hotel Mozart Rome