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“Comfortable and Excellent Service”

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Mercure Roma Piazza Bologna
Ranked #213 of 1,290 Hotels in Rome
South Florida
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Comfortable and Excellent Service”
5 of 5 bubbles Reviewed 21 May 2014

The staff here were really helpful. Every time I had to go the front desk for something, there was never an attitude and they were quick and efficient. They got me taxis, helped with the check-in at the downstairs computer, searched for a particular tourist attraction, and answered other questions. At night, the bar is open and the bartender was also helpful. The room itself was a little small for a double room. The bed was not my friend and the mini bar had basically been turned into a small refrigerator (i.e., it was empty). But very clean, nice shower/bathtub and two elevators. Very quiet at night. Not particularly advantageous with respect to location.

  • Stayed May 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank parvati7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,005 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

Hotel room is awesome. The decor is great. Check in was breeze. Would definitely stay again! This hotel is located near the train so you can walk to the train and go anywhere in the city. It is a neighborhood so there are shops, places to eat located within walking distance. I felt very safe.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thelma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 May 2014 via mobile

Very nice rooms, clean, confortable and nicely decorated. The location is excellent since it is at 5 minutes walking to the piazza bologna metro station from where you can get to almost every tourist atttaction in max 10 min.

The area is nice, with several places to have breakfast at a good price, and at night you can hang out in the piazza while enjoying some wine or beer.

The only negative thing is that if you want to stay in the center of Rome past 11:30 pm from sunday to thursday, you will have to take a taxi back which is around 40€, because the metro closes at that time. On fridays and saturdays it closes at 1:30 am.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Andrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

What a lovely surprise to find that the hotel is in such a nice, quiet location. Sure it is not in central Rome, but it is less than five minutes away from the metro, and the bus, so getting into the centre was not an issue. The location is out in a residential suburb and was so quite we wondered where the cars were. Plenty of choices for meals, so the fact that the hotel only really supplied breakfast, it was not a negative. In fact probably a good thing to effectively 'force' us to go out for meals, and we found some lovely places to eat. Staff were very helpful, even phoning tour companies to ensure that we were booked and expected, then ensure that the shuttle to the airport was on time and chasing it up for us. Would definitely stay there again. Good breakfast choices.
There is a small superette nearby where it is best to buy water rather than buying from the street vendors.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davec50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMPB3304, Guest Relations Manager at Mercure Roma Piazza Bologna, responded to this review, 3 October 2014
Dear guest,

Thank you for taking the time to inform us about your experience following your stay at our hotel.

My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations.
We look forward to welcoming you back soon at one of the Mercure hotels.

Kind regards
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Roma Piazza Bologna

Property: Mercure Roma Piazza Bologna
Address: Via Reggio Calabria 54, 00161 Rome, Italy
Phone Number:
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#128 Best Value Hotel in Rome
#232 Family Hotel in Rome
#269 Romantic Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mercure Roma Piazza Bologna 3*
Number of rooms: 113
Official Description (provided by the hotel):
This 3 star hotel, just a few metres from the Metro and only 5 stops from the Colosseum, is an ideal starting point for tours of the historic centre of Rome. The hotel is modern and comfortable, offering 113 soundproofed and airconditioned rooms with satellite and pay TV, minibar and internet access. Other features of the hotel include covered pay parking, two meeting rooms and a bar, serving quality wines by the glass and open till midnight. ... more   less 
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Also Known As:
Mercure Roma Piazza Bologna Hotel Rome
Mercure Hotel Rome
Accor Roma Piazza Bologna

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