The only good thing of this place is the location; close to amenities and the metro station. Entrance is dark and dingy. Lift doesn't always work as people forget to close the manual doors so you have to struggle with your cases up the stairs. Reception staff were completely unfriendly and unhelpful. Décor throughout the whole hotel is tired, shabby and outdated. Bedroom was very dark, poorly lit, cramped, with ineffective air conditioning. Window looked out onto the back forecourt that housed all the ventilation units for the hotel; making it extremely noisy at night. Bathroom was cramped and shoddy, sink was loose, nowhere to put soap -no soap dish, plug in wash basin didn't work, shower doors and ledges were mouldy.
Breakfast was very poor quality and not really worth bothering with. Staff waiting to clear the tables were unfriendly, didn't have a smile to share with anyone.
No other facilities at this hotel; only breakfast room and bedrooms.
Rome is a great place to be but this hotel is nothing more than a flop house.
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