To commence with, i am very dissapointed by the services and the room the hotel provided to me. The room didn't look at all as the photos i saw on their site and defintely doesn't have the quality of a 4 stars hotel.
The tapisserie from the chairs was stained, the walls dirty and bathtube cracked and dirty. Also, the carpet was stained and very used.
The breakfast was poor for a 4 stars hotel. The only fresh fruit available was watermelon. The orange juice was concentrate and the coffee was from coffee machine not freshly brewed.
Moreover, the Manager of the hotel was impolite and he treated me without
professionalism when i asked how is the charging method for the airport shuttle and why there is not the exact amount of money per kilometer showed to me. The manager told me that i can take out my baggages and leave the hotel because in Italia, italians choose the tourists.
Also, when the driver waited for me to the airport, he didn't have any bagde or identification with his name and the name of the hotel.
The location of the hotel is very bad as well, far from the metro and with a lot of homeless people. Not a safe place to be during night hours.
All in all, i was very dissapointed and i will never ever recommend it to anybody.
- Official Description (provided by the hotel):
- Situated in Rome just a few stops away from the Vatican City, the Rome Hotel Pinewood shows itself in a panoramic position facing over the Sacchetti Pinewood.Strategically located only 5 minutes walking distance away from the Cornelia subway station and bus terminal, the Rome Hotel Pinewood is equally close to the university Policlinico Gemelli, S.Carlo di Nancy-IDI and to the Olimpic Stadium. ... more less
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- Also Known As:
- Pinewood Hotel Rome