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“A poor experience :-/”

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Grand Hotel Fleming
Ranked #438 of 1,256 Hotels in Rome
Dublin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A poor experience :-/”
Reviewed 31 July 2013

The 4 star must be a joke. It's a noisy hotel.Very small rooms with big bathrooms. We had a terrible smell of strong air refreshner in our room. Got an aweful migraine from it. Called the reception twice about the smell, but noone showed. Disappointing! Kept window and room door open to create a draft. The also charge for WiFi. Breakfast was poor, but free. Slow service. I would not stay here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sariiina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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yerevan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 July 2013

Well, what I would mention as a shortcoming is that it is 45-55 minutes drive from the city center which is annoying and tiring.
The other not pleasant moment is that you can only check in after 3 pm which is late for somebody who arrived at 9 am.
The waiters are very slow and not too happy with their jobs (especially if your dinners are included in your tour ) , you may simply beg for tap water which comes late anyway. They also don't consider to serve men a little more than women ( even if the man is twice as big as the woman , he still gets the same amount of food).
But everything else is good- rooms are not big but well kept and clean, at the reception they try to be helpful , but as good piece of advice ----- wifi must be free( but isn't) .

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 570ladybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville, Georgia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2013 via mobile

This hotel charges for wifi.
The rooms were fine, but some folks had issues with balcony locks not working. Our main issue was the smell. There was an overwhelming smell of some chemically faux fragrance in the carpets. It most certainly contributed to a terrible migraine my daughter had there.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank karimar333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 July 2013

My sister and I traveled to Rome together. We got a very good deal for this hotel, which is why I am rating it fair.
Pros:
• Very reasonably Priced
• Close to Bus stop
• Fairly Clean
Cons:
• It’s a bit out of the way. You have to take the bus to Fleming from the Vatican to get there.
• The Breakfast isn't very good, but its free (so it is what it is)
• There is no hairdryer or Irons available in the rooms

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 82Travel_bug82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruppoloan, Guest Relations Manager at Grand Hotel Fleming, responded to this review, 19 July 2013
Dear "82Travel_bug82",
Many thanks for taking the time to leave your review following your recent stay at the Hotel Fleming
I was so happy to read that you had a comfortable stay with us
We regret for the problem encountered with the location not fine for your necessities and the hairdryer AVAILABLE IN ALL OUR ROOMS:)!!
Looking forward to welcome you back to stay with us again in the near future.
I remain at your complete dsposal
Kind regards,
Stefania Catozzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
3 reviews
Reviewed 6 July 2013

Stayed here for 3 nights with my friend, after reading the reviews I was expecting much worse, the hotel was excellent for the money we paid and with a bonus of free breakfast!!!! Food was good, croissants, cake, coffee, juice - I think some people expect too much for little money!
Room was clean and fresh towels were provided every day, staff were friendly, bed was very comfortable.
Neighbourhood was maybe not the best - we did get flashed at waiting for the bus 32 at night by a young local man so be careful. Local cafe was nice and takes about 20-30 mins to get from centre of Rome.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shazza146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 July 2013 via mobile

The hotel is very nice and staff were helpful. Didn't eat there so can't comment on the food but if you are coming from champino airport don't use the bus to termini as we sat for 30 min before moving then it took 45 min into the city, from there we took the metro to san pietro station/ottovianno ? Then the number 32 bus to flammio a total of 2 and half hrs to get to the hotel instead get the bus from airport to anganina metro station and the metro to ottoviano then the 32 bus to the hotel. When going into the city there is a restaurant called pastarella by the metro where you get off the 32 which is good value, set menu from 7 to 15 euro

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sounded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 June 2013 via mobile

For a 4 star hotel, I was not impressed by the location of it. They gave us the wrong room and they couldn't swap us as they were booked.

The room was not even 4 star rating. My bedroom is better decorated than the hotel room.

The only thing that was good, was the variety of breakfast they had.

Truly disappointed!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fatima31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruppoloan, Guest Relations Manager at Grand Hotel Fleming, responded to this review, 1 July 2013
Dear Fatima31,
Thank you for taking the time to share with us your feedback and to have chosen our Fleming Htl for your stay in Rome!
We are really sorry you valued the Hotel not a "4-star" as many quality audits have awarded our Hotel as a 4 star and it has been completely renovated this year.
We are surrounded by greenery and are located in a residential area of Rome.
You missed also to mention our recent refurbishment regarding the rooms you judge as worst than your room at home:) !
Even though we fully understand that comments are personal and can express individual disappointment, we are convinced that an objective point of view should always be considered.
We look forward to welcoming you again at the Fleming Htl ...hoping you'll change your mind in future. :)
Best regards,
Stefania Catozzi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Fleming

Property: Grand Hotel Fleming
Address: Piazza Monteleone di Spoleto 20, 00191 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#156 Business Hotel in Rome
#228 Luxury Hotel in Rome
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hotel Fleming 4*
Number of rooms: 302
Reservation Options:
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Also Known As:
Grand Hotel Rome
Rome Fleming Hotel

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